Daily Dealer Live is brought to you by: Impel – When follow-up falls through or inbound calls go unanswered, fixed ops growth stalls. It’s not pricing that’s hindering your retention—it’s friction. Impel’s Service AI with Voice AI changes that with proactive, VIN-specific outreach across the ownership lifecycle based on individual…
Some operators believe automotive CapEx has been misallocated. Billions flowed into EV programs over the past five years— But product pipelines for many franchises now look thin. Michael Maroone, Chairman and CEO of Maroone USA LLC, explains what that means for dealers. ➤ Stream the latest episode of the Car…
Today's show features: - Bob Kuehl, Vice President of Fixed Operations at Zeigler Auto Group - John Bishop, Service Director at Volkswagen of Clarksville - Vince McIsaac, Director of Parts Operations at Hawk Auto Group This episode is brought to you by: Impel – When follow-up falls through or inbound…
Dealers are rethinking how culture gets enforced. One group is leaning on a defined *cultural framework* to drive accountability without overengineering compensation. Michael Maroone, Chairman and CEO of Maroone USA LLC, explains how the “Freedom Frame” guides that effort. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Today I'm joined by Michael Maroone, Chairman and CEO of Maroone USA. We dig into what really changes when you move from running a public retail giant to building a private, partner-driven dealer group. Michael breaks down why new cars are becoming commodities, where profit has actually migrated, and why…
Daily Dealer Live is brought to you by: Conversica – The Conversica Intelligence platform helps dealerships unlock hidden revenue by analyzing their complete database to identify high-value opportunities and convert them automatically. Purpose-built AI that understands dealership economics—profit margins, service intervals, equity positions—to find the customers worth working right now.…
The rush to optimize for AI search is accelerating. But many OEM-friendly website platforms still lack basic schema implementation. Zach Billings, Co-Founder of @Wikimotive, explains why platform architecture — not AI capability — may be the *real* bottleneck. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Today's show features: - Matt Sokolowski, COO of Willis Auto Campus - Michael Gilson, CEO of Conversica - Ryan Merrick, Finance Manager at Fred Beans Automotive Group This episode is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing…
~80% of U.S. consumers now use an LLM at least monthly. The result? Early vehicle research is quietly shifting into AI. Zach Billings, Co-Founder of @Wikimotive, explains how dealers should approach AI search strategy. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today Sam D'Arc is joined by Zach Billings, Co-Founder of Wikimotive. We break down why AI search is an evolution of SEO—not a replacement—and why consumer behavior is changing far slower than the hype suggests. Zach explains where GEO actually matters today, why reputation and human content outperform technical gimmicks,…
Daily Dealer Live is brought to you by: Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel AI works 24/7, instantly answering complex inventory, trade-in, and financing inquiries while booking appointments automatically. And with Agentic Response capability, Impel AI interprets…
Today's show features: - Jake Lebowitz, Partner/Dealer Principal of Raceway Auto Group - Paul Sansone, Owner of Sansone Jr Auto Group - Zach Billings, CEO of Wikimotive - Michael Wood, General Manager of Land Rover Chantilly This episode is brought to you by: Impel – Your sales team should be…
Data Via Car Wars’ The State of Dealership Phone Performance, read the full report here: https://carguymedia.com/4anLNYa Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
New car volume is rising in many markets– But for some operators, used vehicles still generate more total gross than new. Matt Stuckey, President at @stuckeyautomotive5790, breaks down how scale and recon efficiency are shaping that mix. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
AI is moving deeper into used car acquisition. Justin Zane, SVP US Marketplace & Services at @openlaneus explains how audio insights and predictive pricing are helping dealers buy with more confidence. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today's show features: - David Rogers, Fixed Operations Director of Piazza Auto Group - Bill Demaree, Corporate Director of Fixed Operations at Tom Wood Automotive This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities…
Daily Dealer Live is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ Follow Car Dealership Guy:…
*Speed* is becoming the new competitive advantage in auto retail. Matt Stuckey, President at @stuckeyautomotive5790, explains how compressing the time from agreement to delivery is becoming a measurable edge. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @iPacketOfficial, @Lotlinx…
The *role* of the physical dealership store is shifting– Some operators are narrowing retail locations to customer facing functions only. Matt Stuckey, President at @stuckeyautomotive5790 , breaks down how capacity planning is now starting with service bays, not back offices. ➤ Stream the latest episode of the Car Dealership Guy…
Today I'm joined by Matt Stuckey, President of Stuckey Automotive. We break down why centralized operations are quietly reshaping modern dealer groups—from off-site recon and back-office teams to retail-only showrooms built for speed. Matt explains how real estate mandates, throughput targets, and workforce pipelines intersect, and why productivity—not volume—is the…
Today's show features: - Richard Brunell, General Sales Manager at Toyota of Bellingham - Jarrod Kilway, VP of Digital Ops at Casa Auto Group - Devin Kaulback, General Manager of Subaru of Niagara This episode is brought to you by: Stream Companies – How much revenue is slipping through the…
Daily Dealer Live is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ Follow Car Dealership Guy:…