AI is raising the stakes on dealership training. Jay Healey, CMO of @Healeybrothers, says younger sales teams still need hands-on coaching, with managers staying heavily involved in deals. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Lotlinx, CDG Circles,…
Today's show features: - Jason Wilkins, Dealer Principle at Joshua Tree CDJR & Victorville Mitsubishi - Charles Dortch III, Senior Vice President of Sales at CrossCheck, Inc. - Walker Strong, GM at Strong Automotive This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at…
Data via Car Wars | Download the full word tracks guide: 8 Word Tracks Built from Real Dealer Calls here: https://carguymedia.com/4idFbOO Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a…
A busy service drive may be hiding a retention problem. Jay Healey, CMO of @Healeybrothers, explains why full shops can still lose touch with after-sale customers. The fix? Using @GetImpel to keep the conversation going after delivery. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
Healey Brothers has spent the last few years buying stores and even closing a few, and Jay Healey says that's exactly how a 50-year family group keeps growing the right way. He walks through how their first AI rollout actually made the customer experience worse, with staff restarting conversations shoppers…
Today's show features: - Kip Miles, Director of Automotive Operations at Tom Wood Group - Korey Pulluaim, Vice President at Pocket20 - Ben Stapleton, GM at McGraw Ford This episode is brought to you by: CarMax Auctions – Access thousands of cars weekly at 50+ locations nationwide through our 100%…
A slow new-car cycle can shift attention to the rest of the dealership. Jim Speck, President of Circle Auto Group, explains to @Matthewchaiken why multiple profit centers give dealers more room to adjust when factory inventory builds. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
The next evolution of dealership marketing may be about "better context." Mike Gilson, CEO of @Conversica, explains how AI can personalize outreach using a customer’s sales and service history. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Lotlinx In…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Not every dealer sees Carvana as a long-term threat. Jim Speck, President of Circle Auto Group, explains to @Matthewchaiken why he remains skeptical of the model. His view? The financing economics make the business harder to sustain than the stock price suggests. ➤ Stream the latest episode of the Car…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
The dealership tech stack could be headed for compression. Mike Gilson, CEO of @Conversica, explains why AI may collapse multiple point solutions into a single intelligent layer. His bet? The complexity moves behind the scenes while the experience gets simpler. ➤ Stream the latest episode of the Car Dealership Guy…
Today's show features: - David Thomas, Director of Content Marketing at CDK Global - Greg Johnson, General Manager at Mohawk Honda - Mark Payne, President at Total Dealer Solutions - Scott Painter, Founder and CEO at TrueCar - Joeseph Ruppel, Parts and Service Director at Meier Chevrolet Buick This episode…
The next bottleneck in automotive may be buried in dealership data. Mike Gilson, CEO of @Conversica, says fragmented systems can create *data fog* that makes one reliable view of the business harder to get. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Mike Gilson believes that five years from now, the car business will look back and laugh at the software dealers run on today. Groups with 50 to 100 stores often juggle dozens of different store management and customer management systems, stacked up through decades of acquisitions, and replacing any one…
"The factory isn’t your partner. It isn’t your enemy either. Jim Speck, President of Circle Auto Group, explains to @Matthewchaiken why his OEM experience taught him to push back without losing sight of the shared economics. Both sides still need the car to make money. ➤ Stream the latest episode…
Today's show features: - Bobby Preston, President at Preston Auto Group - Kim Saylor, Sr. Director of Product Marketing, Fixed Operations at CDK Global - Mark Shivers, GM at Suburu of Orillia This episode is brought to you by: Zurich North America – Turn everyday service visits into opportunities to…
Data via CDK Global | Check out their Q3 financing data for more insights on financing trends, negative equity, incentives, and affordability pressures shaping today's car buyer: https://www2.cdkglobal.com/l/146251/2026-10-16/3g9jq7 Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here:…
Volvo’s Southern California network got stronger by getting smaller. Jim Speck, President of Circle Auto Group, breaks down for @Matthewchaiken how seven smaller stores were consolidated into three larger locations. His view? The strategy worked until the network grew dense enough to compete with itself. ➤ Stream the latest episode…
Jim Speck let a coin flip decide his career in 1969, and that call put a mechanic with barely a high school diploma on the path to an 11-store dealer group doing about $300 million a year. He walks through how he turned down a $125,000 job in Arizona for…
Today's show features: - James Seale, Managing Partner & General Manager at Parkway Family Auto Group - Jamie Kent, Chief Strategy Officer at Overfuel - Michael Salicco, CEO at On.Page - Michael Meisinger, CEO at Mauer Auto Group This episode is brought to you by: Zurich North America – Turn…
Dealership TV advertising is becoming much more precise. Jason Goldberg, GM of Global Client Development at @TheTradeDeskInc, explains how programmatic lets dealerships reach specific audiences through connected TV instead of buying broad local exposure. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Thirty years in automotive has given one operator a long view on volatility. Alex Perdikis, CEO & Owner of Koons Motors, Inc., explains why outside shifts keep bringing the focus back to used inventory and floorplan exposure. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…