Dealership sales are increasingly driven by relationships. Nick LaSorsa, Director of Operations at @LaSorsaChevrolet, explains why trust still influences where customers choose to buy. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @DigitalDealerConference and CDG Marketplac
Today's show features: - Ryan Downing, Dealer Principal / Owner at Ross Downing Auto Group - Jay Trivedi, Dealer Principal/Owner at Jay's Chevrolet GMC This episode is brought to you by: Haig – Haig Partners – When it comes to selling your life’s work, trust the only advisors who have…
Dealership turnover is forcing operators to rethink who owns the hiring process. Nick LaSorsa, Director of Operations at @LaSorsaChevrolet, explains why hiring decisions are becoming a bigger lever for protecting store culture. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
Today I'm joined by Nick LaSorsa, Director at LaSorsa Auto Group. Nick runs two very different stores in the New York metro, and he lays out the exact playbook he uses to keep both profitable heading into 2026. He explains how a single hiring platform audit uncovered more than $15,000…
Dealer succession is becoming an education issue. Perry Watson IV, President of @NAMADVIDEOS, explains why future owners need exposure to the business side before they take over the store. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware and…
Today's show features: - Dennis Gingrich, Sales & Finance Director at The Niello Company - Dave Thomas, Director, Content Marketing at CDK Global - Pat Malloy, General Manager at Patriot Chevrolet Of Limerick This episode is brought to you by: Haig Partners – When it comes to selling your life’s…
Almost 1/3 of dealership callers hang up before ever talking to a real person. Data via @carwars | download their latest whitepaper 4 Phone Problems Hidden in Plain Sight: A Practical Guide to Closing Your Performance Gaps here: https://carguymedia.com/4b5ZOcR Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested…
Minority consumers are becoming a bigger share of new-car demand. Perry Watson IV, President of @NAMADVIDEOS, explains why minority dealer ownership can drive stronger engagement in growing markets. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware and @openlaneus
Today I'm joined by Perry Watson IV, President of NAMAD. Dealership consolidation is accelerating, and the price of entry to ownership has never been higher. Perry breaks down the numbers behind it, including how over 40 percent of new vehicle sales at some brands now come from minority consumers, and…
Today's show features: - George Ripley, VP at International Association of Auto Theft Investigators - Brian Hoang, CEO & Co-founder at Mia Labs - Brian Baker, President Automotive at Stream Companies - Zach Slabinski, Director of Retail Ready at Stream Companies This episode is brought to you by: Haig Partners…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
The next phase of dealership AI may be less *visible* to the customer. Scott Traylor, Vice President of Sales at @mialabsinc, explains why AI efficiency could start moving deeper into a store’s internal operations. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealership AI is starting to be judged by how well it reflects the store. Kevin Esmezyan, Chief Product Officer of @TryMatadorAi, explains why AI performs better when it is tuned around the conversations that increase show rate. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
After-hours service calls are becoming a measurable revenue channel. Scott Traylor, Vice President of Sales at @mialabsinc, explains how AI can turn missed overnight calls into booked appointments and completed ROs. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today's show features: - Don Hall, President and CEO of Virginia Automobile Dealers Association - Alan Haig, President of Haig Partners - Aaron Zeigler, President of Zeigler Auto Group - Grant Cardone, CEO of Cardone Capital This episode is brought to you by: Podium – Most AI is a black…
Some sales floors are turning volume into a cultural expectation. Scott Traylor, Vice President of Sales at @mialabsinc, explains how one store went from a 200-car goal to nearly 600 units by building a culture around daily recognition. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Today I'm joined by Scott Traylor, Vice President at Mia Labs. Dealers have never been better at marketing cars, but all that traffic has created a math problem the humans on the floor simply can't solve. Scott breaks down how voice AI is pulling $8,000 to $30,000 a month in…
AI is starting to reshape how stores prioritize customer conversations. Kevin Esmezyan, Chief Product Officer of @TryMatadorAi, explains how a collaborative AI-plus-human model can handle routine questions while sending higher-value moments back to the team. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite…
Basic service is becoming a retention play for dealers. Mike Martucci, GM at @CobbCountyKiaKennesaw, explains why oil changes can keep customers close enough to win the next repair order. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @TryMatadorAi
In this episode of the Industry Spotlight, joining host Sam D'Arc are Mike Martucci, General Manager at Jim Ellis Kia, and Kevin Esmezyan, Chief Product Officer at Matador AI to discuss how conversational AI is turning a three-person sales team handling 700 leads a month into a machine that doubles…
Today's show features: - Yossi Levi, CEO of Car Dealership Guy - Alex Lawrence, CEO & Co-Founder of EV Auto - Sam Hatch, General Manager at JRR Motor Sales This episode is brought to you by: Podium – Most AI is a black box. Podium's is yours to control —…
The next AI opportunity may be hiding in the service lane. AJ McGowan, VP of Research and Development at @reyreychannel, explains how AI can help dealers know when a service visit should become an acquisition conversation. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your…