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Daily Dealer Insights

Sept. 3, 2025

How Dealers Can Stop Losing Money at the Payment Terminal | Julie Douglas on Daily Dealer Live

Daily Dealer Live is brought to you by: Dealer Pay - Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. Follow…

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Sept. 3, 2025

Dealer cuts $200 per car in ads without losing sales

Advertising *efficiency* is becoming a bigger lever in retail auto. AI agents are boosting lead-to-sale conversion, allowing dealers to sell more cars with fewer leads— While rethinking how much spend is really needed. Daniel Kim, Director of Operations at @barnescrossingautogroup, shares how technology is shifting the equation. ➤ Stream the…

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Sept. 3, 2025

Cars Gone Before Arrival?!

Get the full report on the current state of auto sales, free from CDK Global → https://carguymedia.com/cdkglobal | @CDKGlobal Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on…

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Sept. 2, 2025

Why data ownership may be the next advantage for dealers

Data is becoming central to dealership operations. Some groups are moving beyond vendor platforms by building internal warehouses— Unifying information and enabling coordinated outreach to car buyers. Daniel Kim, Director of Operations at @barnescrossingautogroup, shares how this shift is shaping strategy. ➤ Stream the latest episode of the Car Dealership…

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Sept. 2, 2025

"Fewer Leads, More Sales"– Massive Upsides, Fatal Flaws, & Sobering Reality of AI BDCs | Daniel Kim

Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on the phones and much more. This episode is brought to you by: 1.…

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Sept. 1, 2025

The Tariff Uno Reverse Card

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Aug. 31, 2025

Why fraud will cost dealers ~$9B in 2025

Fraud in automotive is evolving. Physical theft has shifted into identity fraud, income scams, and deepfake tactics... Costing the industry billions. Preston Stewart, National Variable Operations Director of Napleton Automotive Group, shares how dealers are confronting the challenge. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…

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Aug. 31, 2025

How dealers protect cross-country car deliveries

Out-of-state deliveries are creating new sales opportunities for dealers. But crossing state lines introduces fresh risks— Especially when the deal closes online. Preston Stewart, National Variable Operations Director of Napleton Automotive Group, breaks down why verification is now a frontline issue. ➤ Stream the latest episode of the Car Dealership…

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Aug. 31, 2025

Remote Deliveries Are Booming—So Is Fraud (Here’s How to Stay Safe) | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Preston Stewart, National Variable Operations Director of Napleton Automotive Group, and Rudy Nieto, CEO of MavSign. This episode of…

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Aug. 30, 2025

This Chevy Store’s Secret Weapon

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Aug. 29, 2025

Gruwell on Hot AZ Car Market, Flagstaff Chevy on Training Next Gen of Auto Techs | Daily Dealer Live

Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership…

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Aug. 29, 2025

Lessons From 30 Years in Auto Retail and Billions in Sales | Scott Gruwell on Daily Dealer Live

Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at HaigPartners.com/Haig-Report Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…

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Aug. 29, 2025

Avoiding a 6-figure lawsuit with conversation data

Dealers are changing how they use conversation data. Stores are finding new ways to turn recordings into insights on sales performance, compliance, and customer behavior. Jake Cronin, CEO of @siro_app, explains how this is shaping decision-making in retail auto. ➤ Stream the latest episode of the Car Dealership Guy Podcast…

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Aug. 29, 2025

3 week timer for car sales

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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Aug. 28, 2025

Why smart car dealers are recording sales conversations

Dealership conversations may be one of the richest data sources in retail auto— And recording them is starting to raise new questions around customer trust. Jake Cronin, CEO and Founder of @siro_app, explains how compliance and follow-up value are turning recordings into an asset. ➤ Stream the latest episode of…

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Aug. 28, 2025

“Like Watching Game Tape”: Exposing How Deals Slip on the Floor—And How to Fix It | Jake Cronin

Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. @BizzyCar – CDG’s Recall Tracker powered by BizzyCar monitors…

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Aug. 27, 2025

INFINITI on Shifting Luxury Market, Bud Clary Auto on Vid Gen in Service Lane | Daily Dealer Live

Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A…

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Aug. 27, 2025

How Infiniti Plans to Win Back Market Share | Tiago Castro on Daily Dealer Live

Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at HaigPartners.com/Haig-Report Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…

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Aug. 27, 2025

How dealers can win back customers

Autonomy and online automotive retail are gaining traction— But for most buyers, the dealership still wins on something tech can’t replicate. John Bergstrom, Executive Chairman of @bergstromauto, explains why trust and care remain the anchor in auto retail. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…

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Aug. 26, 2025

The decline of ‘made in America’ in car buying decisions

Consumer preference is shifting away from where a car is built. Quality, dependability, and affordability are driving the decision— Especially in segments like large SUVs where Ford and GM are leading. John Bergstrom, Executive Chairman of @bergstromauto, shares how this is shaping demand. ➤ Stream the latest episode of the…

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Aug. 26, 2025

50+ Dealerships Later: The Car Business Lessons of an Industry Legend | John Bergstrom

Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for retirement – and much more. This episode is brought to you by: 1.…

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Aug. 25, 2025

Banks on Private Equity Reshaping Auto, Vanguard Kia on Store Turnaround | Daily Dealer Live

Today's show features: Jason Villa, General Manager of Vangaurd Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the…

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Aug. 25, 2025

Amazon Ads, Chinese EVs, and Carvana’s Next Move | Cliff Banks on Daily Dealer Live

Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at HaigPartners.com/Haig-Report Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…

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Aug. 25, 2025

Why dealers still want to buy stores despite tariffs

The next chapter in automotive is being driven by consolidation. OEMs are reworking lineups to offset tariff pressure and buyer demand for stores isn’t slowing. Alan Haig, President of @Haigpartners, breaks down how M&A momentum is shaping the future of retail auto. ➤ Stream the latest episode of the Car…

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