Today's show features:
- Jeremy Mayoral, General Manager at Arlington Acura (Rohrman Auto Group)
- David Thomas, Director of Content Marketing at CDK Global
- Kareem Raposo, General Manager at Kia of Port Charlotte (Morgan Auto Group)
This episode is brought to you by:
Zurich North America – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory.
By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and trends influencing results, delivers actionable insights and roleplay scenarios, and gives dealership leaders visibility into performance across managers, stores and rooftops. Connect with your Zurich representative to request a demo and see how Zurich Advisor IQ can help turn F&I insight into stronger dealership performance. Learn more here: https://carguymedia.com/3TycCDc
CDK Global – Dealership challenges are constantly evolving—your technology should too. The CDK Dealership Xperience Platform unifies your operations with AI driven tools built to grow with you. Learn more here: https://carguymedia.com/4z06keG
[10:30] | First up, Jeremy Mayoral, General Manager at Arlington Acura in Palatine, part of the Rohrman Auto Group. Here's a wild one: Acura's lineup is down to just three models — and Jeremy's going to tell us the exact moment he realized new and fixed ops alone weren't going to keep the lights on. Plus, he says culture can beat process. So what happens on the showroom floor when those two collide? Stick around.
[21:48] | Then we've got David Thomas, Director of Content Marketing at CDK Global — and he's got news that dropped this very morning. The new fuel economy rules are being sold as a win for your wallet, lower car prices for everyone. David says... not so fast. In fact, he thinks prices could go UP on some of the country's best-sellers. How does that math work? He'll break it down. And why are car buyers getting unhappier, faster?
[44:06] | And rounding things out, Kareem Raposo, General Manager at Kia of Port Charlotte, part of the Morgan Auto Group. You do not want to miss this conversation.
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