Slow finance processes are becoming a bigger risk in auto retail. Ben Atkinson, VP of Auto Lending at @UpstartNetwork, explains why faster decisions can help keep more deals from leaving the store. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
FTC enforcement is forcing a bigger conversation about dealer trust. Marcello Sciarrino, Co-owner of @IslandAutoGroupNYC, explains why making money on a customer and being transparent with them can still live in the same deal. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
*Risk* in auto lending is getting a broader definition. Ben Atkinson, VP of Auto Lending at @UpstartNetwork, explains why deal structure, down payment, and affordability can change how a lender views the same customer. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Today's show features: - Nick Ruffolo, Fixed Operations Director at Rohrman - Matt Norris, Fixed Operations Director at Bozard Ford Lincoln - Jeremy Stephens, Remote Operations Director at Bozard Ford Lincoln This episode is brought to you by: OPENLANE – OPENLANE brings easy, intelligent digital wholesale to dealers across the…
"Speed to decision" is becoming a major profit lever in automotive. Evan Driscoll, General Sales Manager at @audijacksonville5046, explains how faster approvals help dealers keep customers in the store. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @UpstartNetwork
In this episode of the Industry Spotlight, joining host Sam D'Arc are Ben Atkinson, VP of Auto Lending at Upstart, and Evan Driscoll, General Sales Manager at Audi Jacksonville to discuss why the credit score has become the most overrated number in auto lending and how a full-spectrum dealership running…
Some dealers see transparent pricing as a long-term trust play. Marcello Sciarrino, Co-owner of @IslandAutoGroupNYC, explains why dealers can still make money without making the customer question the deal. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @Wikimotive…
Today's show features: - Kenneth Criscione, Finance Manager at Harte Auto Group - Rich Stazzone, Director of Business Development at Highstreet Automotive - Mike Keese, Agency President at Highstreet Automotive - Dana Wines, Director of Training at WE Auto - Valerie Niedermeier, Director of Community Relations at WE Auto This…
The broker model continues to be a major friction point for dealers. Marcello Sciarrino, Co-owner of @IslandAutoGroupNYC, explains how broker payouts are changing the economics of a car deal. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @Wikimotive…
Today I'm joined by Marcello Sciarrino, Co-Owner at Island Auto Group. During COVID, dealers were snapping up stores at three, four, five times their best earnings ever — and financing it all at 2% floor plan costs. Now floor plan is at 7-8%, earnings have come back to earth, and…
Dealership valuations are forcing tougher acquisition decisions in auto retail. Corina Straub Diehl, CEO and President at @DiehlAuto, explains why she would rather buy multiple dependable rooftops than chase one expensive bet. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
Today's show features: - Manny Sedano, Dealer Principal at Sedano Chevy and Sedano Ford - Andrew Sweet, CEO of SelectFI - Chris Taylor, Owner of Certified Auto Brokers - Katie Lamphere, Founder and Veterans in Automotive This episode is brought to you by: OPENLANE – OPENLANE brings easy, intelligent digital…
Consumer behavior may be forcing dealerships to rethink the BDC model. Art Dessein, Vice President of Sales at @GetImpel, explains why reaching customers is becoming harder as email engagement drops. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @GetImpel
Customer complaints reaching the dealer principal may signal a bigger problem in the store. Corina Straub Diehl, CEO and President at @DiehlAuto, explains why the complaint is often the result of multiple breakdowns long before the customer ever escalates. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
AI is starting to reshape how some dealerships think about the BDC role. Art Dessein, Vice President of Sales at @GetImpel, explains why the biggest opportunity may be freeing BDC teams up for higher value work. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your…
Today's show features: - Spencer Nicholson, Fixed Operations Director at Stuckey Automotive - Xavier Rivera, Service Director at Greenacres Nissan & I-95 Nissan This episode is brought to you by: Zurich – Zurich helps dealers operate with clarity, confidence and certainty — driving stronger performance today while protecting long‑term value.…
Data via vAuto from their EV inventory report, check it out for more data and dealer strategies here: https://carguymedia.com/4ulI98j Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on…
"Speed to lead" is becoming harder to ignore in automotive. Becky Scheussler, BDC Director at @WaltersAutomotiveGroup, explains why customer expectations are pushing dealerships to rethink how they handle leads after hours. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
In this episode of the Industry Spotlight, joining host Sam D'Arc are Art Dessein, Vice President of Sales at Impel, and Rebekah Scheussler, Business Development Director at Walters Auto Group to discuss why luxury dealers are quietly losing service customers to independent shops and how AI is rebuilding the personalized…
Daily Dealer Live is brought to you by: Informativ – Informativ's SmartPencil gives dealers a credit-qualified, lender-specific first pencil the moment a soft pull returns -- VIN-level accurate, optimized for both consumer payment and dealer profit. It eliminates the guesswork that costs deals and speeds up the sales process. See…
Collision centers are becoming a customer retention play for some dealer groups. Corina Straub Diehl, CEO and President at @DiehlAuto, explains how keeping collision customers in network is creating more vehicle replacement opportunities. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to…