The dealership experience is being *restructured.* Matt Leone, CEO of @DriveCentric, explains how this new hybrid model blends AI led interactions with human touchpoints at the dealership. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by CDG Circles, @Lotlinx, and…
Reinsurance may be one of the least understood profit centers. Jeff Glanzmann, Dealer Principal at @glanzmannsubaru4750. explains why many dealers don’t manage it monthly like other departments. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Zurich.Insurance
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Customers are more cautious than ever about credit pulls. Luke Parker, Finance Manager at @bmwofgreensboro, explains how no credit check options are helping remove that hesitation in F&I. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by Service Payment Plan,…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Michael Naim, VP at Zurich North America, and Jeff Glanzmann, Dealer Principal at Glanzmann Subaru to discuss why many dealers are "flying blind" by relying on quarterly PDFs for their most valuable profit centers. This conversation breaks down…
Daily Dealer Live is brought to you by: Podium – Most service departments know exactly what they should be doing — the follow-ups, the declined services, the outbound outreach. They just don't have the bandwidth to do it. Podium's Service AI handles it all, end-to-end, so nothing falls through the…
Video is driving the highest customer engagement in auto retail. Matt Leone, CEO of @DriveCentric , explains how dealerships are using that engagement to pinpoint high-intent buyers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by CDG Circles, @Lotlinx, and…
Today's show features: - Don Hall, President & CEO, Virginia Automobile Dealers Association - Morgan Abeyie, Podium Service AI Product Manager at Podium - Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Haig Partners – When it comes to selling your…
There’s a *structural* gap in how some dealerships use their systems. Matt Leone, CEO of @DriveCentric, breaks down why relying on the DMS for customer interaction is limiting growth. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by CDG Circles,…
Today I'm joined by Matt Leone, CEO of DriveCentric. The automotive CRM has been stuck in the 1980s, forcing dealers into rigid workflows that ignore how modern customers actually shop. Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs…
Daily Dealer Live is brought to you by: CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/ Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today's show features: - Jacob Shepherd, Dealer Principal at Chevrolet of Troy - Amber Good, Senior Product Marketing Manager at CDK Global - Robert F. O’Koniewski, EVP and General Counsel at Massachusetts State Automobile Dealers Association, Inc. This episode is brought to you by: Haig Partners – When it comes…
Data via Xtime | Check out the Cox Automotive Vehicle Ownership Study for more insights here: https://carguymedia.com/4mwiBTd Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast?…
Negative equity is starting to impact what dealers can sell in F&I. Erik Wielgos, Director of Dealer Success at Service Payment Plan, breaks down how 0% no credit check options are helping dealers keep product penetration strong. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Luke Parker, Finance Manager at BMW Greensboro and Erik Wielgos, Director of Dealer Success at Service Payment Plan to discuss how after a new GM changed the goalposts with a "50% penetration or pay cut" ultimatum, Luke Parker…
Daily Dealer Live is brought to you by: Informativ – Informativ's SmartPencil gives dealers a credit-qualified, lender-specific first pencil the moment a soft pull returns -- VIN-level accurate, optimized for both consumer payment and dealer profit. It eliminates the guesswork that costs deals and speeds up the sales process. See…
Today's show features: - Lonny Soza, Lonny Soza, Vice President of Fertitta Automotive - Michael Byrd, Chief Revenue Officer of Informativ - Alex Lawrence, CEO & Co-Founder of EV Auto This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the…
Some F&I managers are reframing how they present service contracts. Luke Parker, Finance Manager at @bmwofgreensboro, explains how 0% payment plans are turning declined coverage into easy "yes" decisions. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by Service Payment…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Stair step programs remain a point of debate in auto retail. Matt Bowers, Owner of Matt Bowers Automotive Group, explains why he sees them as performance based selling. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by CDG Circles and…
Daily Dealer Live is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/ Follow Car Dealership Guy:…
Volkswagen’s recent performance is raising concerns across its dealer network– Some dealers point to weak leadership continuity and a lack of clear direction. Alan Haig, President of @Haigpartners, explains how that’s impacting dealer confidence. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…