Today I’m joined by Annie Fallows, Head of Navigator Platform at Capital One. We dive into a massive shift in market sentiment, exploring how dealer trust skyrocketed from 44% to 70%. Annie breaks down why Gen Z is your most loyal—yet most anxious—customer and reveals the "spicy" truth that most…
Today's show features: - David Wyler, President and CEO of Jeff Wyler Automotive Family - Ryan Rohrman, Chief Executive Officer of Rohrman Auto Group - Cuyler Owens, CEO of Widewail - Scott Painter, Founder & CEO of TrueCar This episode is brought to you by: Stream Companies – Stream Companies…
Daily Dealer Live is brought to you by: Widewail – Leading dealerships aren’t choosing between profit and customer experience. They’re learning to balance both. Widewail CEO Cuyler Owens unveils how Customer Intelligence provides the real-time insights needed to stay aligned with customer expectations as the digital-native market grows. The discussion,…
Dealer acquisition interest remains elevated across the industry– But buyers are taking a more *selective* approach on brands, markets, and pricing. George Karolis, President of @ThePresidioGroup, breaks down what’s driving today’s M&A behavior. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to…
Valuation metrics are under renewed focus in auto retail. George Karolis, President of @ThePresidioGroup, explains how earnings factor into dealership M&A. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @amazon Autos, @fullthrottleAI and @ThePresidioGroup
Today I’m joined by George Karolis, President of The Presidio Group. We dive into the shifting landscape of automotive buy-sell activity and why dealership valuations remain resilient despite economic headwinds. George breaks down the tension between record-high blue sky multiples and the rising cost of capital, offering a rare look…
Today's show features: - Chris Pres, VP, Automotive Distribution of Polly - Laura Perrotta, President of NJ CAR This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and…
Daily Dealer Live is brought to you by: Polly – Polly helps dealers turn insurance into a better customer experience and stronger deal performance. By bringing insurance directly into the car-buying journey, Polly helps dealers close more deals, move them faster, and keep buyers happier. Learn more at www.polly.co/cardealershipguy Follow…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Voice AI failures are eroding dealer credibility with car buyers. Ari Polakof, CEO & Co-founder of Flai, explains what dealers need to pressure-test before putting voice AI in front of customers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Service response speed is becoming a *silent* retention risk for dealers. Missed calls and slow callbacks are pushing customers to the next dealership— Often within hours. Luke Sontag, Marketing & IT Manager at @jackkisseeford4539, explains how response gaps are leaking service revenue. ➤ Stream the latest episode of the Car…
In part 5 of our Pre NADA AI Spotlight series, Sam sits down with Luke Sontag, Marketing, & IT Manager at Kissee Ford and Ari Polakof, CEO & Co-founder of Flai. We explore how one family-owned dealership used voice AI to capture after-hours and rollover calls without losing its local,…
Today's show features: - George Nenni, Founder of Generations Digital - Ryan Maher, CEO of BizzyCar - Rob Studebaker, General Manager of Treasure Valley Subaru This episode is brought to you by: Impel – When follow-up falls through or inbound calls go unanswered, fixed ops growth stalls. It’s not pricing…
Daily Dealer Live is brought to you by: BizzyCar – BizzyCar uses AI to automate recall outreach for dealerships, transforming missed opportunities into booked appointments, higher revenue, and safer vehicles. Book a demo today at: https://info.bizzycar.com/cdg Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn…
Dealer AI adoption is starting in *practical* places. Call handling and personalized outreach are leading the way— With efficiency gains showing up first for employees. Brian Macdonald, CEO & President of @CDKGlobal, explains how dealers are putting AI to work today. ➤ Stream the latest episode of the Car Dealership…
Dealership AI is becoming a data problem. Brian Macdonald, CEO & President of @CDKGlobal, explains how repair order data is shaping practical AI use cases. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Lotlinx, @openlaneus and @CDKGlobal
Today I’m joined by Brian Macdonald, CEO & President of @CDKGlobal. We explore the massive scale of the CDK's automotive data ecosystem and what it means to have a touchpoint with nearly 90% of car owners in the country. Brian breaks down how dealers can transform this historical database into…
Today's show features: - Charlie Dyjak, Senior Manager, Legislative Affairs at NADA - Greg York, President/CEO of Vann York Auto Group - Sherryl Nens, SVP Head of US Dealer Sales at Privacy4cars - Josh Johnson, CEO of Don Johnson Auto Group This episode is brought to you by: Impel –…
Daily Dealer Live is brought to you by: Privacy4cars – Privacy4Cars helps automotive dealers protect customer trust by properly removing personal data from connected vehicles. As cars become more data-driven, Privacy4Cars gives dealers a simple, standardized way to reduce risk at resale. Drive new revenue, more loyalty, and less risk…
Some dealers are rethinking where AI creates the most leverage. Alexi Venneri, Co-founder and CEO of @DigitalAirStrike, breaks down how AI is shifting focus from *attraction* to conversion inside the dealer database. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
Data from CDK Global. Download the AI at the Dealership Study for more trends and insights here: https://carguymedia.com/3LiGTSG Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the…