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All Podcast Episodes

"Half of their DMS is inactive!" – A Wakeup-Call for Service Drives and How to Bring Customers Back | Mark Altieri, EVP of Business Development at Zonic Design
Dec. 9, 2025

"Half of their DMS is inactive!" – A Wakeup-Call for Service Drives a…

Today I’m joined by Mark Altieri, EVP of Business Development at Zonic Design. We break down why fixed ops is still the most under-leveraged profit center in dealerships—and how communication gaps are quietly eroding customer...

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Used Car Special: Winning Strategies w/ Pohanka and Scates | Daily Dealer Live
Dec. 8, 2025

Used Car Special: Winning Strategies w/ Pohanka and Scates | Daily De…

Today's show features: - Tim Pohanka, Vice President of Pohanka Nissan Hyundai - Jeremy Scates, Owner of 111 Motorcars This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place ...

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The Human Skill the Industry Lost — and How Great Dealers Are Scaling It to 10K+ Leads Daily | Industry Spotlight
Dec. 6, 2025

The Human Skill the Industry Lost — and How Great Dealers Are Scaling…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Fixed Ops Friday – Lupo, Griffis, Kent, Gonzalez | Daily Dealer Live
Dec. 5, 2025

Fixed Ops Friday – Lupo, Griffis, Kent, Gonzalez | Daily Dealer Live

Today's show features: Manny Gonzalez — Fixed Operations Manager, Ramsey Mazda Jamie Kent — Chief Strategy Officer, Overfuel Alex Griffis — CEO, Overfuel Richard Lupo — Fixed Operations Director, Apple Tree Honda & Acura This...

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“Retail Is Detail!” — Why Todd Blue Returned to Luxury Retail and the Model He’s Building Now | Todd Blue, Dealer Principal of Mercedes-Benz of Northern Arizona and CEO of LAPIS
Dec. 4, 2025

“Retail Is Detail!” — Why Todd Blue Returned to Luxury Retail and the…

Today I’m joined by Todd Blue, Dealer Principal of Mercedes-Benz of Northern Arizona and CEO of LAPIS. We break down how luxury dealerships can truly differentiate in a crowded market and why direct customer engagement still ...

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Miller on Alleged Breach, O'Hara on Chicago Market, Davila on Buying Used Cars | Daily Dealer Live
Dec. 3, 2025

Miller on Alleged Breach, O'Hara on Chicago Market, Davila on Buying …

Today's show features: Brad Miller, CEO of ComplyAuto Will O’Hara, General Manager at Zeigler Auto Group Roy Davila, Variable Ops Director at Steele Auto Group This episode is brought to you by: Cars.com – the #1 most recogni...

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Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live
Dec. 3, 2025

Robb on December Predictions, Scroggins on Developing Service Talent …

Today's show features: Jeremy Robb, Chief Economist at Cox Automotive Derek Scroggins, Parts and Service Director at Pilson Automotive and Power Sports This episode is brought to you by: Cars.com – the #1 most recognized auto...

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The Future of Service – How Reviews & Mobile Options Are Reshaping Dealer Success | Kim Saylor, Senior Director of Product Marketing at CDK Global
Dec. 2, 2025

The Future of Service – How Reviews & Mobile Options Are Reshaping De…

Today I’m joined by Kim Saylor, Senior Director of Product Marketing at CDK Global. We break down why younger customers choose service providers based on online reviews , how AI is reducing wait times in service , and why mob...

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Robb on December Predictions, Scroggins on Developing Service Talent | Daily Dealer Live
Dec. 1, 2025

Robb on December Predictions, Scroggins on Developing Service Talent …

Today's show features: Jeremy Robb, Chief Economist at Cox Automotive Derek Scroggins, Parts and Service Director at Pilson Automotive and Powersports This episode is brought to you by: Cars.com – the #1 most recognized autom...

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Brink on Growing A Multi-State Group, Bennett on Leadership Development | Daily Dealer Live
Nov. 28, 2025

Brink on Growing A Multi-State Group, Bennett on Leadership Developme…

Today's show features: Nolan Brink, Multi-Store General Manager at Jim Shorkey Auto Group Matt Bennett, VP of Graduate and Professional Studies at Northwood University This episode is brought to you by: Matador AI – Discover ...

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From Corporate to Rural Dealer: What It Takes to Win Today in Every Market | Michael Handwerger, President & Dealer Principal at Alpha One Automotive
Nov. 27, 2025

From Corporate to Rural Dealer: What It Takes to Win Today in Every M…

Today I’m joined by President & Dealer Principal at Alpha One Automotive. We break down his jump from a corporate career into dealership ownership , and why social media became one of his strongest tools for credibility and r...

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Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude | Daily Dealer Live
Nov. 26, 2025

Thanksgiving Special – Marks, Khazravan, Mace on Dealership Gratitude…

Today's show features: Dave Marks, CEO/Founder DSM Auto Family Aladdin Khazravan, Founder of Dealer Cards Catherine York Mace, Manager at Vann York Auto Group This episode is brought to you by: Matador AI – Discover why the b...

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The Hidden Leak in Service: How Data is Exposing The Customer Retention Crisis and How to Fix it
Nov. 25, 2025

The Hidden Leak in Service: How Data is Exposing The Customer Retenti…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealership Security | Daily Dealer Live
Nov. 24, 2025

Barbosa on End of Sale, Steinberg on Data Silos, Woolsey on Dealershi…

Today's show features: Eric Barbosa, VP of Variable Operations at Cavender Auto Group David Steinberg, CEO/Founder of Foureyes Robert Woolsey, Director of Corporate Security at Swickard Group This episode is brought to you by...

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Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer Live
Nov. 21, 2025

Fixed Ops Friday with David Rogers, and Kevin Stuckey | Daily Dealer …

Today's show features: David Rogers, Fixed Operations Director at Piazza Auto Group Kevin Stuckey, Platform Director - Fixed Operations at Parkway Family Auto Group This episode is brought to you by: KPA – Escalating fines an...

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The 10-Year Buyout Playbook – Inside the Unicorn-Driven Dealership Model That’s Disrupting Auto Retail | Jim Keffer, CEO of Keffer Auto Group
Nov. 20, 2025

The 10-Year Buyout Playbook – Inside the Unicorn-Driven Dealership Mo…

Today I’m joined by Jim Keffer, CEO of Keffer Auto Group. We break down his radical 10-year buyout model , why he hunts “unicorn” operators instead of centralizing , and how underperforming rooftops become high-ROI assets . J...

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Terrell on QB to GM, Daly/Chodor on NADA, Scott on Content Creation | Daily Dealer Live
Nov. 19, 2025

Terrell on QB to GM, Daly/Chodor on NADA, Scott on Content Creation |…

Today's show features: Zach Terrell, General Manager at Zeigler Auto Group Devin Daly, Co-founder & CEO of Impel Ben Chodor, CEO of CallRevu Gray Scott, Former VP of Marketing of Ultimate Toys, Inc This episode is brought to ...

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"Stop Breaking Even!" – The Playbook to Make Money on Wholesale And What Dealers Miss | Kirk Rogers, Head of Wholesale at McCarthy Auto Group
Nov. 18, 2025

"Stop Breaking Even!" – The Playbook to Make Money on Wholesale And W…

Today I’m joined by Kirk Rogers, Wholesale Manager at McCarthy Auto Group. We dig into why wholesale should be a strategic lever —not a last-resort escape hatch, how efficient transport unlocks massive savings , and the proce...

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Hall on Winning Back Service, Janes on Used Supply Constraints, Bright on Safety | Daily Dealer Live
Nov. 17, 2025

Hall on Winning Back Service, Janes on Used Supply Constraints, Brigh…

Today's show features: Don Hall, President of Virginia Automobile Dealers Association Patrick Janes, AVP, vAuto Inventory Solutions at Cox Automotive Will Bright, CEO and Founder of Saferide.ai This episode is brought to you ...

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Service Lane Game-Changer: Brian Benstock, TeamVelocity, VINCUE, Spyne.ai | Daily Dealer Live
Nov. 14, 2025

Service Lane Game-Changer: Brian Benstock, TeamVelocity, VINCUE, Spyn…

Today's show features: Brian Benstock, Vice President & General Manager of Paragon Honda and Paragon Acura David Boice, Founder & CEO of Team Velocity Sanjay Varnwal, Co-Founder & CEO of Spyne.ai Danny Zaslavsky, Co-Founder a...

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Q3 Auto Market Cheat Sheet – The Car Brands Accelerating and Stalling Out in Late 2025 | Alan Haig, President of Haig Partners
Nov. 13, 2025

Q3 Auto Market Cheat Sheet – The Car Brands Accelerating and Stalling…

Today I’m joined by Alan Haig, President of Haig Partners. We dig into why Q4 buy-sell activity is suddenly exploding , which franchises are becoming “must-own” (and which aren’t) , how rate cuts are reshaping buyer math , an...

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Perdikis on Gov. Shutdown, Wood on Recent Buy Sell, Huff on Used Philosophy | Daily Dealer Live
Nov. 12, 2025

Perdikis on Gov. Shutdown, Wood on Recent Buy Sell, Huff on Used Phil…

Today's show features: Alex Perdikis, CEO, Koons Motors, Inc. Michael Wood, GM of Jaguar Land Rover Chantilly Nick Huff, Used Car Director at Fred Martin Superstore This episode is brought to you by: Stream Companies – A full...

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Dealers vs. Change: The Truth About VW, Scout, and the EV Road Ahead — From an Insider | Fred Emich IV, Partner at Emich Automotive
Nov. 11, 2025

Dealers vs. Change: The Truth About VW, Scout, and the EV Road Ahead …

Today I’m joined by Fred Emich IV, Partner at Emich Automotive. We cover how Emich Automotive became the #1 EV retailer for Kia , the challenges Fred’s faced as Chairman of VW’s National Dealer Council , and the evolving thre...

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Auto Marketing Monday w/ Jeff Ramsey, Brian Kramer, and Dustin Clark | Daily Dealer Live
Nov. 10, 2025

Auto Marketing Monday w/ Jeff Ramsey, Brian Kramer, and Dustin Clark …

Today's show features: Jeff Ramsey, CMO of Ourisman Auto Group Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce Dustin Clark, CMO of Andy Mohr Auto Group This episode is brought to you by: Stream Companies – A full...

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