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All Podcast Episodes

Aug. 31, 2025

Remote Deliveries Are Booming—So Is Fraud (Here’s How to Stay Safe) |…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Aug. 29, 2025

Gruwell on Hot AZ Car Market, Flagstaff Chevy on Training Next Gen of…

Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National ...

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Aug. 28, 2025

“Like Watching Game Tape”: Exposing How Deals Slip on the Floor—And H…

Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This epis...

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Aug. 27, 2025

INFINITI on Shifting Luxury Market, Bud Clary Auto on Vid Gen in Serv…

Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media t...

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Aug. 26, 2025

50+ Dealerships Later: The Car Business Lessons of an Industry Legend…

Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for re...

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Aug. 25, 2025

Banks on Private Equity Reshaping Auto, Vanguard Kia on Store Turnaro…

Today's show features: Jason Villa, General Manager of Vanguard Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it....

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Aug. 22, 2025

Open Road on Third-Party Overreach, Five Star Chevrolet on Chevy EV S…

Today's show features: Michael Morais, President of Open Road Auto Group Alan Brown, General Manager of Sam Pack's Five Star Chevrolet This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is ...

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Aug. 21, 2025

Booms, Busts, and Big Sales: Top Trends Steering Today’s Dealership B…

Today I’m joined by Alan Haig, President of Haig Partners. We dig into why Stellantis and Nissan are still searching for the bottom, which states are commanding the highest blue sky multiples, the drivers behind Carvana’s fir...

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Aug. 20, 2025

Rorhman on Fixing Dirty Data, Wyler on Why CRMs Fail, Pereira on In-H…

Today's show features: Ryan Rohrman, CEO of Rohrman Auto Group Michael McDonald, Assistant Head Coach of Marketing, Jeff Wyler Automotive Family Carolina Pereira, Marketing & Technology Director at Weston Nissan Volvo` This e...

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Aug. 19, 2025

From the Sales Floor to the GM’s Chair: Her $1M Kia Journey (And What…

Today I’m joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership ...

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Aug. 18, 2025

Spisak on Acquisition Pitfalls, Adragna on Hardest Dealership Roles t…

Today's show features: David Spisak, President/CEO of Disruptive Growth Solutions, LLC Steven Adragna, General Manager at CDG Recruiting This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund i...

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Aug. 17, 2025

From Dead Weight to Cash Flow: The Transfer Fix for Aging Cars | Indu…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with...

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Aug. 15, 2025

Roland Lynn on Nissan Challenges, Piazza on Maintenance Schedule Mism…

Today's show features: Roland Lynn, Executive General Manager of Dan Davis Nissan, Clay Cooley Nissan Dave Rogers, Fixed Ops Director at Piazza Auto Group This episode is brought to you by: Lotlinx - Get the best possible mar...

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Aug. 14, 2025

"Stop the Churn": How AI Is Predicting (and Preventing) Service Defec…

Today I’m joined by Vishal Vadodaria, CEO of AutoEngage. We dive into the product obsession Vishal learned under Steve Jobs, why a major public dealer group bet early on his AI tech, how Agentic AI is poised to reshape the fu...

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Aug. 13, 2025

Jim Elder on Ford's $30K Truck, Plug CEO on EV Tradeins, Pistell on F…

Today's show features: Jim Elder, General Manager of The Suburban Collection Jimmy Douglas, CEO of Plug Joe Pistell, Founder of AutoMagicLabs.ai This episode is brought to you by: Lotlinx - Get the best possible market advant...

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Aug. 12, 2025

"You Don't Know What You Don't Know": The Mindset Shift Behind a $500…

Today I’m joined by Josh Potts, CEO of Mac Haik Automotive Group. We dive into how living in his car at 17 sparked his journey into auto retail, his rapid rise to GM at one of Houston’s top dealerships, and how he built a $50...

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Aug. 11, 2025

Frankman Motor Company on Call Tracking Tech | Daily Dealer Live

Today's show features: Cole Frankman, Dealer Principal/Owner of Frankman Motor Company This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and ...

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Aug. 8, 2025

Kramer on Pricing Strategy, Niello on CRM Shift Pt.2, Lindsay CDJR on…

Today's show features: Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce Dennis Gingrich, Sales & Finance Director at The Niello Company Nino Sita, General Manager at Lindsay Chrysler Dodge Jeep Ram This episode is ...

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Aug. 7, 2025

"Race to the Top": How Dealers are Creating Trust at Scale—and Domina…

Today I’m joined by Alex Vetter, CEO of Cars Commerce. We unpack why consumers are getting shellshocked in the service lane, reveal the CRM blind spots from retail research to retail shopping behavior, and explore why 95% of ...

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Aug. 6, 2025

West Herr Auto on Tackling Negative Equity, DataScan CEO on Floorplan…

Today's show features: Matt Lasher, Director of Marketing at West Herr Automotive Group Brian "BK" Koprowski, CEO of DataScan This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts ...

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Aug. 5, 2025

The Dealer Hacking ChatGPT: The Prompt Strategy That Doubled Close Ra…

Today I’m joined by Josh Clinton, GM of Cape Coral CDJR. We dive into how he doubled his close rate using simple AI prompts, the headwinds Stellantis is facing after cutting key models, the evolving role of the salesperson in...

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Aug. 4, 2025

Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxu…

Today's show features: Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru David Cerqueira, Service Director at Benzel-Busch Motor Car This episode is brought to you by: Haig Partners – Public retailers cite it. Na...

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Aug. 1, 2025

Dealer Panel: Successes and Failures of Today’s Automotive GM | Daily…

Today's show features: Jason Graciano, Partner & General Manager of White Plains Honda Kevin Wruck, General Manager of Dahl Hyundai Mazda Subaru La Crosse This episode is brought to you by: Drive For Life Foundation – Join us...

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July 31, 2025

Cut Costs, Go Viral: Taverna INFINITI's Repeatable Formula for Domina…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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