Today I’m joined by Richard Lupo, Fixed Operations Director at Apple Tree Automotive. We dig into why he’s training master techs from the ground up, how streamlining the online service flow drove a 10x jump in appointments, a...
Today's show features: Curtis Biggs, General Manager of New Roads Mazda Alex Perdikis, CEO of Koons Motors, Inc. This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No ...
Today's show features: Chase Channell, General Manager of Victory Honda Jackson Michael L. Wood, General Manager of Checkered Flag/Jaguar Land Rover This episode is brought to you by: Impel – Dealers everywhere are delivering...
Today I’m joined by Royce Neubauer, CEO of Auto Hauler Exchange. We dive into how dealers are footing the bill for shipping delays in unexpected ways, how smart operators are turning logistics into a profit center, why fraud ...
Today's show features: Drew Pearlman, General Manager at O'Neil Nissan Don Hall, CEO of Virginia Automobile Dealers Association This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level cust...
Today I’m joined by Jessica Stafford, SVP Consumer Solutions at Cox Automotive. We dive into the how car buying behavior is evolving, why consumers are embracing AI faster than dealers and much more. This episode is brought ...
Today's show features: Lonny Soza, President of Post Oak Motor Cars Jeremy Beaver, CEO of Del Grande Dealer Group This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experienc...
Today I’m joined by Greg Smith, VP operations at Leaven Automotive Group. We dive how he became the #1 Volkswagen CPO dealer in Canada, why he’s mystery shopping his own stores every month, his loss-leader strategy behind auc...
Today's show features: Brian Benstock, Partner/GM of Paragon Honda & Acura Len Short, CEO of Lotlinx Larry Morgan, Chariman of Morgan Family Ventures This episode is brought to you by: CarNow – CarNow isn’t just about flashy ...
Today I’m joined by Eric Rea, CEO of Podium. We dive into the state of Dealership AI in 2025, the questions dealers should be asking to stay ahead, why 10% of US dealers are using Podium's AI and much more. This episode is br...
Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Andy Wright, Managing Partner of VINART Automotive Group This episode is brought to you by: CarNow – CarNow isn’t just about flashy features or marke...
Today's show features: Raul Gomila, General Manager of City KIA of Greater Orlando Devin Daly, CEO at Impel Paul Sansone, Jr, Owner of Sansone Jr's Auto Group This episode is brought to you by: Transunion – TransUnion brings ...
Today I’m joined by David Thomas, Director of Content Marketing at CDK Global. We dive into why dealership's ease of purchase is crashing right now, why credit denials are racking up, the fate of the EV market post tax-credit...
Today's show features: Vinay Shahani, Senior vice president, U.S. Marketing and Sales at Nissan USA Jason Graciano, General Manager at White Plains Honda Nate Brandt, General Manager at Ozark Chevrolet This episode is brought...
Today I’m joined by Johnny Cantrell, Executive Vice President at Shottenkirk Automotive Group. We break down his playbook for installing new operators and setting them up to win, the patterns he’s diagnosed across 29 stores n...
Today's show features: Alex Perdikis, CEO-Owner of Koons Motors Alex Lawrence, CEO of EV Auto Brian Wieland, Used Inventory Director at Van Horn Automotive Group This episode is brought to you by Transunion – TransUnion bring...
Today's show features: Andrew Suntrup, Vice President of Operations at Suntrup Auto Group Mike Cavanaugh, Regional Vice President at Lithia & Driveway This episode is brought to you by: Experian Automotive — Wasted advertisin...
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...
Today's show features: Jonathan Smoke, Chief Economist at Cox Automotive Jeff Zonen, Operating Partner & Executive Manager at Infiniti City of Queens, Infiniti City of Massapequa & KIA City of the Bronx This episode is brough...
Today I’m joined by Shane Wood, General Manager at Bruce Titus Automotive Group. We dive into why a shortage of Ford technicians is pushing dealerships into economic warfare, how a service drive bottleneck kills profitability...
Today's show features: Grant Cardone, CEO of Cardone Capital Tina Tasche, Innovation and Technology Specialist at Van Horn Automotive Group This episode is brought to you by: Experian Automotive — Wasted advertising spend, un...
Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Jade Terreberry, Sr. Director at Cox Automotive (Autotrader) Jake Lebowitz, Dealer Principal at Raceway Auto This episode is brought to you by: Nomad C...
Today I’m joined by Ted Rubin, President of ActivEngage. We dive into why dealers don’t need more leads — they need better ones, the danger from AI that dealers don’t see coming, why a human touch is still the missing peice a...
Today's show features: Dennis Gingrich, Sales & Finance Director at The Niello Company Alex Casebeer, GM/Dealer at Capitol Subaru of Salem, Capitol Nissan of Salem This episode is brought to you by: Nomad Content Studio – The...