All Podcast Episodes

Today, Sam D'Arc is joined by Sam Hatch, General Manager at JRR Motor Sales, to discuss how he moved his top salesperson into a dedicated buying center to source 70+ units off the street in a single month. We discuss the "Matrix" view of inventory data, the spicy reality of off-site super sales, and why transparency is a dealer's greatest competitive edge. Sam also reveals the specific AI tools he uses to automate the hunt for used cars. This episode is brought to you by: 1. Podium - The AI pla...

Today's show features: - Kyle Coleman, President & CEO of Coleman Automotive Group - Scott Pharr, COO & Partner of P4 Automotive This episode is brought to you by: Podium – the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look at https://www.podium.com/car-dealership-guy Check out Car Dealership Guy’s s...

In this episode of the Industry Spotlight, joining host Sam D’Arc are Todd Hatch, Service Director at Palm Springs Nissan, and Malcolm Richardson, Senior Automotive Account Manager at Uber for Business to discuss how dealerships can eliminate the massive P&L leak caused by t raditional shuttle and loaner fleets. Todd shares how he slashed his monthly transportation spend by $6,000 and reduced his loaner fleet from 50 cars to 12 by pivoting to an on-demand model. They unpack how direct DMS integr...

Today's show features: - Jason Graciano, Partner & General Manager at White Plains Honda - Michael Ross, Fixed Operations Director at Larry Green Chevrolet This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded in our mission to provide clarity, confidence, and certainty, we help dealers prot...

Today I'm joined by Jim Roche, CEO of Warrcloud. This conversation breaks down the massive $32 billion surge in warranty work , why customer pay is decelerating , and how dealers can use technology to fix "leaky" receivables and technician dissatisfaction. Jim reveals the tactical steps needed to modernize the service lane before the "death spiral" of rising prices drives your customers away. This episode is brought to you by: 1. Podium - the AI platform trusted by one in three dealerships. Pod...

Today's show features: - Jonathan Gray, COO of Cavender Auto Group - Rob Cavender, President and CEO of Cavender Auto Group - Vin Stazzone, Chairman at HIGHSTREET | Automotive - Mike Keese, Agency President at HIGHSTREET | Automotive - Phil Pecoraro, Operating Partner at Murdock CDJR This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑buil...

Today I'm joined by Erikka Tiffani, General Manager at Walser Hyundai Brooklyn Park. In an industry defined by grind and tradition, Erikka breaks down how Walzer has successfully implemented a 4-day work week and a non-commissioned sales model. We discuss the transition from traditional F&I "boxes" to a one-point-of-contact system that actually maintains high PVR . This episode is brought to you by: 1. Podium - the AI platform trusted by one in three dealerships. Podium helps dealers consolidat...

Today's show features: - Stephen M. Rowley, President of Cox Automotive - Aharon Horwitz is the Co-Founder and CEO of Fullpath - David Boice, Co-Founder and CEO of Team Velocity - Ron Almeida, General Manager of Colonial Ford of Plymouth This episode is brought to you by: Zurich – Zurich delivers The Zurich Advantage to dealerships nationwide by combining comprehensive F&I products, consultative training, revenue‑generating programs, and wealth‑building profit participation strategies. Grounded ...

In this episode of the Industry Spotlight, joining host Sam D’Arc are Michael Naim, VP at Zurich North America, and Jeff Glanzmann, Dealer Principal at Glanzmann Subaru, to discuss why many dealers are " flying blind" by relying on quarterly PDFs for their most valuable profit centers. This conversation breaks down how to move from a reactive "set it and forget it" mentality to a data-driven operation that yields massive returns on premium. Michael and Jeff reveal why transparency in reinsurance...

Today's show features: - Don Hall, President & CEO, Virginia Automobile Dealers Association - Morgan Abeyie, Podium Service AI Product Manager at Podium - Daniel Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confiden...

Today I'm joined by Matt Leone, CEO of DriveCentric. Matt breaks down why "tech bloat" is killing dealership margins and how shifting from task management to real-time engagement hubs can stop lead leakage across Sales, F&I, and Service . We also dive into the future of AI agents and why your next "employee" might actually be a machine-learning model. This episode is brought to you by: 1. Lotlinx – Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. It reveals competi...

Today's show features: - Jacob Shepherd, Dealer Principal at Chevrolet of Troy - Amber Good, Senior Product Marketing Manager at CDK Global - Robert F. O’Koniewski, EVP and General Counsel at Massachusetts State Automobile Dealers Association, Inc. This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to gr...

In this episode of the Industry Spotlight, joining host Sam D’Arc are Luke Parker, Finance Manager at BMW Greensboro and Erik Wielgos, Director of Dealer Success at Service Payment Plan to discuss how after a new GM changed the goalposts with a "50% penetration or pay cut" ultimatum , Luke Parker had to find a way to sell VSCs to customers the banks wouldn't touch. This conversation breaks down the tactical shift from traditional financing to 0% payment plans that drove a 20% surge in F&I perfor...

Today's show features: - Lonny Soza, Lonny Soza, Vice President of Fertitta Automotive - Michael Byrd, Chief Revenue Officer of Informativ - Alex Lawrence, CEO & Co-Founder of EV Auto This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the advisors who have built a reputation for maximizing value for family-owned dealerships. If you are considering a sale, divestiture or looking to grow, begin a confidential conversation at https://haigpartners.com...

Today's show features: - Jim Sabino, Fixed Operations Director at All American Ford Paramus - Chris McPhillips, Fixed Operations Director at Nissan, Hyundai, & Genesis of Cool Springs This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/Miss...

Today I'm joined by Alan Haig, President of Haig Partners. We dive into the shifting landscape of the auto buy-sell market, specifically focusing on how potential Chinese OEM entry could devastate U.S. franchise values . Alan breaks down the massive valuation gap between "Blue Chip" brands like Toyota and the struggling "Zero Blue Sky" franchises , while revealing why 15x multiples are still happening in today's market. This episode is brought to you by: 1. Overfuel - Overfuel is the new techni...

Today's show features: - Sen. Bernie Moreno, (R - OH) - Mike Stanton, President & CEO of National Automobile Dealers Association - Samira Jusupovic, Founder of 4Evermomentum This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportun...

Welcome to Dealer War Room from Car Dealership Guy — a new series where host Yossi Levi sits down with top operators to break down the biggest challenges in auto retail. Today I’m joined by Matt Bowers, Owner of Matt Bowers Automotive Group, Todd Blue, CEO of LAPIS, and Andy Wright, Managing Partner of VINart Dealerships. In this episode, we get into the growing tension between dealers and OEMs — from affordability and negative equity to mandated tech . We also break down the split in the buy-se...

Today's show features: - Jeffrey Ramsey, CMO of Ourisman Cars - Jason Daury, Vice President of Sales at CarCutter - Jacob Rose, Photo Department Manager at Titus Will Auto Group This episode is brought to you by: Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOppo...

Today's show features: - Tully Williams, Fixed Operations Director at The Niello Company - Darren Spenst, Founder and CEO of The Laundry Guy - Renee Crisler, Owner/Founder of Reilly Crisler Jumpstart Memorial Fund This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com The Laundry Guy – A cost-re...

Today I'm joined by Rob Cochran, 2026 Chairman of NADA and CEO of #1 Cochran. We dive into the high-stakes world of dealer advocacy, exploring how NADA defeated the onerous CARS rule and why the FTC still has the industry in its crosshairs. Rob breaks down the "alignment gap" between OEMs and dealers, the looming threat of Chinese EVs , and why the franchise system must overhaul the customer experience to survive. This episode is brought to you by: 1. EasyCare - Pulseprotectsusa.com is providin...

Today's show features: - Tustin Ulrich, General Manager of Roper Kia - William (Bill) H. Camastro JR., DP/Managing Partner of Gold Coast Cadillac - Matthew Bird, General Manager of Arrow Motors This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com My Socials: X ➤ ⁠https://www.twitter.com/GuyDea...

Today I'm joined by Fred Timbrook, CEO at Timbrook Automotive. We dive into Fred's unique diversification into Power Sports , the intense efficiency required to run a high-volume collision center , and the personal philosophy of a dealer who also serves as a senior pastor. This episode is brought to you by: 1. Experian - By combining precise audience targeting with deep automotive insights, you can identify high-intent buyers, re-engage existing customers, drive service retention, and grow both...

Today's show features: - Bradley Wise, Executive Manager at Ferman Chevrolet Mazda - Tomislav Mikula, Founder of Delivrd - Bryan Gelfand, General Sales Manager at Community Cars This episode is brought to you by: CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops at https://cdgcircles.com My Socials: X ➤ ⁠https://www.twitter.com/GuyDealership⁠ Instagr...