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All Podcast Episodes

Solving the $182M Handoff Problem – Winning Back Customer Trust & Gen Z Buyers | Annie Fallows, Head of Navigator Platform at Capital One
Jan. 29, 2026

Solving the $182M Handoff Problem – Winning Back Customer Trust & Gen…

Today I’m joined by Annie Fallows, Head of Navigator Platform at Capital One. We dive into a massive shift in market sentiment , exploring how dealer trust skyrocketed from 44% to 70% . Annie breaks down why Gen Z is your mos...

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Wyler on Acquisition, Rohrman on Tariffs, Owens on Reviews, Painter on TrueCar | Daily Dealer Live
Jan. 28, 2026

Wyler on Acquisition, Rohrman on Tariffs, Owens on Reviews, Painter o…

Today's show features: - David Wyler, President and CEO of Jeff Wyler Automotive Family - Ryan Rohrman, Chief Executive Officer of Rohrman Auto Group - Cuyler Owens, CEO of Widewail - Scott Painter, Founder & CEO of TrueCar T...

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The End of the M&A Lottery – Why Earnings Quality Now Outweighs the Multiple | George Karolis, President of The Presidio Group
Jan. 27, 2026

The End of the M&A Lottery – Why Earnings Quality Now Outweighs the M…

Today I’m joined by George Karolis, President of The Presidio Group. George breaks down the tension between record-high blue sky multiples and the rising cost of capital, offering a rare look at who is buying, who is selling,...

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Pres on Insurance, Perrotta on Scout Threat | Daily Dealer Live
Jan. 26, 2026

Pres on Insurance, Perrotta on Scout Threat | Daily Dealer Live

Today's show features: - Chris Pres, VP, Automotive Distribution of Polly - Laura Perrotta, President of NJ CAR This episode is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-...

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Why Most Service Departments Leak Calls – And What Actually Stops It | Pre-NADA AI #5
Jan. 24, 2026

Why Most Service Departments Leak Calls – And What Actually Stops It …

In part 5 of our Pre NADA AI Spotlight series, Sam sits down with Luke Sontag, Marketing, & IT Manager at Kissee Ford and Ari Polakof, CEO & Co-founder of Flai. We explore how one family-owned dealership used voice AI to capt...

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Nenni on AI Traffic, Maher on Recall ROI, Studebaker on Selling 700 Cars/MO | Daily Dealer Live
Jan. 23, 2026

Nenni on AI Traffic, Maher on Recall ROI, Studebaker on Selling 700 C…

Today's show features: - George Nenni, Founder of Generations Digital - Ryan Maher, CEO of BizzyCar - Rob Studebaker, General Manager of Treasure Valley Subaru This episode is brought to you by: Impel – Your sales team should...

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250 Million Car Shoppers – How Dealers Are Turning Big Data Into A Secret Weapon | Brian MacDonald, CEO & President of CDK Global
Jan. 22, 2026

250 Million Car Shoppers – How Dealers Are Turning Big Data Into A Se…

Today I’m joined by Brian MacDonald, CEO & President of CDK Global. We explore the massive scale of the CDK's automotive data ecosystem and what it means to have a touchpoint with nearly 90% of car owners in the country. Bria...

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Dyjak/York on PARTS Act, Nens on Buyer Privacy, Johnson on EOS Gains | Daily Dealer Live
Jan. 21, 2026

Dyjak/York on PARTS Act, Nens on Buyer Privacy, Johnson on EOS Gains …

Today's show features: - Charlie Dyjak, Senior Manager, Legislative Affairs at NADA - Greg York, President/CEO of Vann York Auto Group - Sherryl Nens, SVP Head of US Dealer Sales at Privacy4cars - Josh Johnson, CEO of Don Joh...

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Drowning in Tech Noise – How to Really Win with GEO, Reviews, and Conversion | Alexi Venneri, Co-founder and CEO of DAS Technology
Jan. 20, 2026

Drowning in Tech Noise – How to Really Win with GEO, Reviews, and Con…

Today I’m joined by Alexi Venneri, Co-founder and CEO of DAS Technology. We dig into why dealers are spending a record $29,000 a month on SaaS yet still feel buried by noise, how AI search is shifting power from SEO to review...

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Dealer Succession Panel w/ Fred Beans | Daily Dealer Live
Jan. 19, 2026

Dealer Succession Panel w/ Fred Beans | Daily Dealer Live

Today's show features: - Fred Beans, Owner of Fred Beans Family of Dealerships - Beth Beans Gilbert, Vice President of Fred Beans Family of Dealerships - Hugh Roberts, Partner at The Rawls Group This episode is brought to you...

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The Service Goldmine Dealers Are Ignoring – How To Deploy The 24/7 Revenue Engine  | Pre-NADA AI #4 Shaun Sorensen, CEO and Co-Founder of Kenect
Jan. 17, 2026

The Service Goldmine Dealers Are Ignoring – How To Deploy The 24/7 Re…

In part 4 of our Pre NADA AI Spotlight series, I’m joined by Shaun Sorensen, CEO and Co-Founder of Kenect. We dig into why the biggest untapped profit pool in dealerships isn’t sales —it’s service—and how AI agents are moving...

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Covideo Contest Finalists Revealed, Sita on Videos Driving Performance | Daily Dealer Live
Jan. 16, 2026

Covideo Contest Finalists Revealed, Sita on Videos Driving Performanc…

Today's show features: - Margaret Henney, Vice President of Marketing of Covideo - Nino Sita, General Manager at Lindsay CDJR This episode is brought to you by: Experian – In the past year, 85% of dealers have suspected or co...

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The Next Frontier for Dealership Service Phone Lines (+ The Hours Saved Using It) | Pre-NADA AI #3
Jan. 15, 2026

The Next Frontier for Dealership Service Phone Lines (+ The Hours Sav…

In part 3 of our Pre NADA AI Spotlight series we break down why call handling is still broken , and how a new generation of agentic AI is changing the equation . Today, Sam sits down with Chris Murphy, General Manager of Volk...

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Horner on Used Strategy, Riley on Loyalty | Daily Dealer Live
Jan. 14, 2026

Horner on Used Strategy, Riley on Loyalty | Daily Dealer Live

Today's show features: - Doug Horner, GSM of Mercedes-Benz of North Olmsted - Jameson Riley, General Manager of Riley Volvo This episode is brought to you by: Experian – In the past year, 85% of dealers have suspected or conf...

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"Fair Doesn't Mean Equal": How Spitzer Autoworld Doubled in 5 Years (+ Tools They Used To Do It) | Andrew Spitzer, COO of Spitzer Autoworld
Jan. 13, 2026

"Fair Doesn't Mean Equal": How Spitzer Autoworld Doubled in 5 Years (…

Today I’m joined by Andrew Spitzer, COO of Spitzer Autoworld. Spitzer breaks down how his fourth-generation family business doubled its footprint to 26 rooftops while maintaining radical showroom etiquette. He reveals why he ...

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Hill on Sales Process, Thomas on 2026 Predictions, Smith on Mystery Shopping | Daily Dealer Live
Jan. 12, 2026

Hill on Sales Process, Thomas on 2026 Predictions, Smith on Mystery S…

Today's show features: - Stephen Hill, Managing Partner at Oakes Auto Inc - Dave Thomas, Director of Content Marketing at CDK Global - Greg Smith, Vice President of Operations at Leavens Automotive Group This episode is broug...

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Fixed Ops Friday: David Cerqueira, Danny Negalha | Daily Dealer Live
Jan. 9, 2026

Fixed Ops Friday: David Cerqueira, Danny Negalha | Daily Dealer Live

Today's show features: - David Cerqueira, Service Director at Benzel-Busch Motor Car - Danny Negalha, Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Stream Companies – Stream Companies is a...

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The Time-to-Sale Problem Dealers Are Dying to Fix (and Who's Figured it out) | Pre-NADA AI Spotlight #2 | Sanjay Varnwal, Co-Founder & CEO at Spyne.ai
Jan. 8, 2026

The Time-to-Sale Problem Dealers Are Dying to Fix (and Who's Figured …

Today I’m joined by Sanjay Varnwal, Co-Founder & CEO at Spyne.ai. In part 2 of our Pre NADA AI Spotlight series we break down how AI is actually being deployed inside dealerships today—from faster merchandising to smarter lea...

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Burnett on Ford 2.0 Launch, Lasky on Honing F&I Process | Daily Dealer Live
Jan. 7, 2026

Burnett on Ford 2.0 Launch, Lasky on Honing F&I Process | Daily Deale…

Today's show features: - JB Burnett, Executive General Manager of Preston Automotive Group - Justin Lasky, Business Manager at Lexus of North Hills This episode is brought to you by: Stream Companies – Stream Companies is a f...

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The Margin Problem Dealers Rarely Audit: Credit Cards (And 3 Practical Fixes) | Eric Cohen, CEO at Merchant Advocate
Jan. 6, 2026

The Margin Problem Dealers Rarely Audit: Credit Cards (And 3 Practica…

Today I’m joined by Eric Cohen, CEO at Merchant Advocate. We break down why credit card processing is one of the most overlooked expense lines in dealerships, how 60–70% of stores are overpaying , and which “non-negotiable” f...

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Pharr on Recruiting, Ferri on Inbound Challenges, Westrum on Team Dev | Daily Dealer Live
Jan. 5, 2026

Pharr on Recruiting, Ferri on Inbound Challenges, Westrum on Team Dev…

Today's show features: - Scott Pharr, COO/Partner of P4 Automotive - Stephane Ferri, CEO of Car Wars - Micah Westrum, General Manager of Ramsey Mazda This episode is brought to you by: Stream Companies – Stream Companies is a...

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‘The CSI Illusion’ : The Death of the Survey and Why Speed is the Real Driver of Dealer Profit | Industry Spotlight
Jan. 3, 2026

‘The CSI Illusion’ : The Death of the Survey and Why Speed is the Rea…

This year, auto retail crossed a real inflection point with AI — not just experimentation, but actual adoption inside dealerships. With that shift came a flood of questions from operators trying to separate signal from noise....

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Year-End Special: CDG Founder on 2025 Lessons & 2026 Ahead | Yossi Levi
Jan. 2, 2026

Year-End Special: CDG Founder on 2025 Lessons & 2026 Ahead | Yossi Le…

Happy New Year everyone! Today I’m recapping 2025, and giving a sneak preview of what's next for 2026. My direct line: (856) 393-5432 This episode is brought to you by: 1. Ikon Technologies - Ikon Technologies delivers a conn...

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NYE Special: Best of Daily Dealer Live
Dec. 31, 2025

NYE Special: Best of Daily Dealer Live

Today's show features a best of roundup from our first year of Daily Dealer Live: Brian Benstock, VP/GM @ Paragon Honda & Acura Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted Grant Cardone, CEO of Cardon...

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