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All Podcast Episodes

Sept. 18, 2025

"F&I Must Come First!" — 2,900+ Hours of F&I Research Distilled in 30…

Today I’m joined by Jason Swiech, Product Marketer at CDK Global. We discuss what top-performing dealers are doing in the F&I office, why double-entry data is crushing customer satisfaction, the add-on products flying off the...

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Sept. 17, 2025

Jeff Miller on Selling 1-Price Subarus, DriveCentric CEO on CRM Innov…

Today's show features: Jeff Miller, CEO of Mark Miller Subaru Matt Leone, CEO of DriveCentric This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. To...

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Sept. 16, 2025

"There's No Technician Shortage!" – The Mastermind Behind Bozard's Se…

Today I’m joined by Ed Roberts, COO at Bozard Ford Lincoln. We discuss how Ed scaled a team of 165 technicians from scratch, the strategies behind his world-class service lane, his unlikely entry into dealerships nearly 30 ye...

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Sept. 15, 2025

Cain on Dealer F&I Mistakes, Kelly on AI Training For Deal Desk | Dai…

Today's show features: Marion Cain, Founder of ACE David Kelly, Training Director of Brown & Brown Dealer Services This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a...

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Sept. 12, 2025

Automotive AI Cagematch With 4 Top CEOs: Podium, Numa, Toma, Mia | Da…

Today's show features: Brian Hoang, CEO of Mia Eric Rea, CEO of Podium Tasso Roumeliotis, CEO of Numa Monik Pamecha, CEO of Toma This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer ...

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Sept. 11, 2025

The Time Bomb In Labor Rate Increases (& How Dealers Are Maximizing P…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Sept. 10, 2025

Miller on EV Profitability, Toma on AI-Hesitancy, Growden on Dealer W…

Today's show features: Eric Miller, Director at Morrie's Auto Group Monik Pamecha, CEO of Toma Mathew Growden, Consultant This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retenti...

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Sept. 9, 2025

"Money's not in the CRM, It's in the DMS!”– Tracking the Pulse of AI …

Today I’m joined by Art Dessein, VP of Sales at Impel. We dig into how AI is reshaping inventory management, the playbook big dealer groups use to roll it out without losing culture, and why less customer communication is act...

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Sept. 8, 2025

Matt Bowers on OEM Pulse Check, Lafontaine on Underutilized Incentive…

Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Andrew Ruck, General Manager of Lafontaine Cadillac Buick GMC of Highland This episode is brought to you by: Dealer Pay – Designed to increase, product...

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Sept. 5, 2025

Sen. Moreno on Auto Sector Plan, Greenfield on Auto Retail VC, Murphy…

Today's show features: Sen. Bernie Moreno (R-OH) Steve Greenfield, General Partner of Automotive Ventures John Murphy, Managing Director of Strategic Advisory at Haig Partners This episode is brought to you by: Lotlinx - Get ...

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Sept. 4, 2025

Against All Odds: This Dealer's Rise from Refugee to 29-Store Auto Em…

Today I’m joined by Mario Murgado, CEO of Murgado Automotive Group. We cover Mario’s dramatic escape from communist Cuba, his journey to building a 29-store dealership empire across five states, the growth model fueling expan...

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Sept. 3, 2025

Mohawk Honda on becoming Top-10 in CPO, Dealer Pay CEO on Hidden Paym…

Today's show features: Greg Johnson, General Manager of Mohawk Honda Julie Douglas, CEO of Dealer Pay This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize ...

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Sept. 2, 2025

"Fewer Leads, More Sales"– Massive Upsides, Fatal Flaws, and Sobering…

Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on t...

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Aug. 31, 2025

Remote Deliveries Are Booming—So Is Fraud (Here’s How to Stay Safe) |…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Aug. 29, 2025

Gruwell on Hot AZ Car Market, Flagstaff Chevy on Training Next Gen of…

Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National ...

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Aug. 28, 2025

“Like Watching Game Tape”: Exposing How Deals Slip on the Floor—And H…

Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This epis...

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Aug. 27, 2025

INFINITI on Shifting Luxury Market, Bud Clary Auto on Vid Gen in Serv…

Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media t...

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Aug. 26, 2025

50+ Dealerships Later: The Car Business Lessons of an Industry Legend…

Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for re...

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Aug. 25, 2025

Banks on Private Equity Reshaping Auto, Vanguard Kia on Store Turnaro…

Today's show features: Jason Villa, General Manager of Vanguard Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it....

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Aug. 22, 2025

Open Road on Third-Party Overreach, Five Star Chevrolet on Chevy EV S…

Today's show features: Michael Morais, President of Open Road Auto Group Alan Brown, General Manager of Sam Pack's Five Star Chevrolet This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is ...

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Aug. 21, 2025

Booms, Busts, and Big Sales: Top Trends Steering Today’s Dealership B…

Today I’m joined by Alan Haig, President of Haig Partners. We dig into why Stellantis and Nissan are still searching for the bottom, which states are commanding the highest blue sky multiples, the drivers behind Carvana’s fir...

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Aug. 20, 2025

Rorhman on Fixing Dirty Data, Wyler on Why CRMs Fail, Pereira on In-H…

Today's show features: Ryan Rohrman, CEO of Rohrman Auto Group Michael McDonald, Assistant Head Coach of Marketing, Jeff Wyler Automotive Family Carolina Pereira, Marketing & Technology Director at Weston Nissan Volvo` This e...

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Aug. 19, 2025

From the Sales Floor to the GM’s Chair: Her $1M Kia Journey (And What…

Today I’m joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership ...

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Aug. 18, 2025

Spisak on Acquisition Pitfalls, Adragna on Hardest Dealership Roles t…

Today's show features: David Spisak, President/CEO of Disruptive Growth Solutions, LLC Steven Adragna, General Manager at CDG Recruiting This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund i...

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