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All Podcast Episodes

Stop Bleeding Margin: 3 Red Flags in Dealership Ops — and How to Turn It Around | Jim Roche, CEO of WarrCloud
Oct. 9, 2025

Stop Bleeding Margin: 3 Red Flags in Dealership Ops — and How to Turn…

Today I’m joined by Jim Roche, CEO of WarrCloud. We dig into the $100K+ most dealers miss in warranty work, why surging warranty volume has made WarrCloud one of the fastest-growing companies in America (#1 in Missouri), and...

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Riley on Ford Recalls, Aviloo CEO on Used EV Market, Mathis on Curbing Turnover | Daily Dealer Live
Oct. 8, 2025

Riley on Ford Recalls, Aviloo CEO on Used EV Market, Mathis on Curbin…

Today's show features: Kelsey Riley, Operations Director at Lasco Auto Group Wolfgang Berger, Founder of Aviloo Fabiola Mathis, Director of Learning and Development at Principle Auto Group This episode is brought to you by: A...

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The #1 Bottleneck in Car Sales: Broken Tech Integrations—and How to Fix Them | Sanjiv Yajnik, President of Financial Services at Capital One
Oct. 7, 2025

The #1 Bottleneck in Car Sales: Broken Tech Integrations—and How to F…

Today I’m joined by Sanjiv Yajnik, President of Financial Services at Capital One. We cover why tech integrations are still the biggest challenge for F&I, how lenders are anticipating an EV market slowdown, why "6%" is the m...

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Hussain on Car Buying Hacks, Zachs on Tackling Affordability, Seale on Kia Wins | Daily Dealer Live
Oct. 6, 2025

Hussain on Car Buying Hacks, Zachs on Tackling Affordability, Seale o…

Today's show features: Malik Hussain, General Manager at Bill Jacobs Jacob Zachs, CEO & Founder of Fasten Rewards James V Seale, Managing Partner at Grandbury Kia This episode is brought to you by: AppraisalPRO – Stop getting...

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Nowling on "Golden CDP", Perdikis on Agentic in Auto, Camastro on Cadillac Wins | Daily Dealer Live
Oct. 3, 2025

Nowling on "Golden CDP", Perdikis on Agentic in Auto, Camastro on Cad…

Today's show features: Jeremy Nowling, Sales and Digital Retailing Director Rohrman Auto Group Nick Perdikis, CEO of inride William Camastro, Dealer Principal, Partner at Gold Coast Cadillac This episode is brought to you by:...

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“Let’s Buy Everything!” — Scaling the Playbook for a High-Volume Car Buying Center | Brent Faron, Manager of Bo Beuckman Ford
Oct. 2, 2025

“Let’s Buy Everything!” — Scaling the Playbook for a High-Volume Car …

Today I’m joined by Brent Faron, manager at Bo Beuckman Ford. We cover Brent’s journey from cleaning cars to leading one of the Midwest’s largest single-point buy centers, the AI tools he’s using to acquire 100 cars a month, ...

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LAPIS CEO on Public Groups & Wall Street, Singleton on Biggest Fixed Ops KPI's | Daily Dealer Live
Oct. 1, 2025

LAPIS CEO on Public Groups & Wall Street, Singleton on Biggest Fixed …

Today's show features: Todd Blue, CEO of LAPIS Chris Singleton, Managing Partner at Mike Terry Auto Group This episode is brought to you by: Lotlinx – With Lotlinx, dealers win with every VIN. The AI-powered platform uses the...

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The Battle Between Dealers and OEMs: Why They Have to Win—or Lose—Together | Joseph Agresta, Jr, President of Benzel-Busch Motor Car Corp
Sept. 30, 2025

The Battle Between Dealers and OEMs: Why They Have to Win—or Lose—Tog…

Today I’m joined by Joseph Agresta, Jr., Chair of the Mercedes-Benz Dealer Board. We get into why his top salespeople are fluent in Korean, the future of Mercedes EVs in a post–tax credit market, and how outdated incentive st...

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Roberts on Sales Growth, Spiffy on Mobile Service, Morton on Buy/Sell Winners | Daily Dealer Live
Sept. 29, 2025

Roberts on Sales Growth, Spiffy on Mobile Service, Morton on Buy/Sell…

Today's show features: Krystal Roberts, Executive Manager at Advantage Chevrolet of Hodgkins Troy Blackwell, EVP, Automotive Business Development, Spiffy Alex Morton, CFO at Gregg Young This episode is brought to you by: Lotl...

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Dave Thomas on Q3 Sales Slump, McGovern Auto on Untapped Fixed Ops Revenue | Daily Dealer Live
Sept. 26, 2025

Dave Thomas on Q3 Sales Slump, McGovern Auto on Untapped Fixed Ops Re…

Today's show features: Dave Thomas, Director of Content Marketing at CDK Global Danny Negalha, Corporate Fixed Ops Director at McGovern Automotive Group This episode is brought to you by: Toma – If your BDC or Service Advisor...

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The Old-School Process Still Killing Dealer Productivity – And How To Fix It | Industry Spotlight
Sept. 25, 2025

The Old-School Process Still Killing Dealer Productivity – And How To…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Burton on Sales Strategy, Stream Co's on "Retail Ready", Jones on Ford Trouble | Daily Dealer Live
Sept. 24, 2025

Burton on Sales Strategy, Stream Co's on "Retail Ready", Jones on For…

Today's show features: Parker Jones, General Manager at Jones Auto Centers Drew Diehl, EVP of Client Strategy at Stream Companies Tyler Burton, General Sales Manager at Serra Auto Group Champaign This episode is brought to yo...

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“I Want to Build It Even Bigger!”: The Dealer Turning Tragedy into Momentum — and Lessons Every Dealer Can Use | Whitney Yates Woods, President at Yates Buick GMC
Sept. 23, 2025

“I Want to Build It Even Bigger!”: The Dealer Turning Tragedy into Mo…

Today I’m joined by Whitney Yates Woods, Dealer Principal at Yates Buick GMC & Yates Mitsubishi. We discuss how the loss of her father pulled her from a successful real estate career into leading a single-point dealership, he...

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Kilway on Power Dealer AI Prompts, AutoGenius on Untapped Markets | Daily Dealer Live
Sept. 22, 2025

Kilway on Power Dealer AI Prompts, AutoGenius on Untapped Markets | D…

Today's show features: Jarrod Kilway, VP of Digital Ops at Casa Auto Group Ben Hadley, Founder of AutoGenius This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smart...

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Vinay Shahani on Nissan Exit, Burnett on Building Ford 2.0 Facility | Daily Dealer Live
Sept. 19, 2025

Vinay Shahani on Nissan Exit, Burnett on Building Ford 2.0 Facility |…

Today's show features: Vinay Shahani, Former Nissan Head of US Marketing & Sales JB Burnett, General Manager of Boulevard Ford of Millsboro This episode is brought to you by: Toma – If your BDC or Service Advisors are buried ...

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"F&I Must Come First!" — 2,900+ Hours of F&I Research Distilled in 30 Minutes | Jason Swiech, Product Marketer at CDK Global
Sept. 18, 2025

"F&I Must Come First!" — 2,900+ Hours of F&I Research Distilled in 30…

Today I’m joined by Jason Swiech, Product Marketer at CDK Global. We discuss what top-performing dealers are doing in the F&I office, why double-entry data is crushing customer satisfaction, the add-on products flying off the...

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Jeff Miller on Selling 1-Price Subarus, DriveCentric CEO on CRM Innovation | Daily Dealer Live
Sept. 17, 2025

Jeff Miller on Selling 1-Price Subarus, DriveCentric CEO on CRM Innov…

Today's show features: Jeff Miller, CEO of Mark Miller Subaru Matt Leone, CEO of DriveCentric This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. To...

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"There's No Technician Shortage!" – The Mastermind Behind Bozard's Service Lane Machine | Ed Roberts, COO at Bozard Ford Lincoln
Sept. 16, 2025

"There's No Technician Shortage!" – The Mastermind Behind Bozard's Se…

Today I’m joined by Ed Roberts, COO at Bozard Ford Lincoln. We discuss how Ed scaled a team of 165 technicians from scratch, the strategies behind his world-class service lane, his unlikely entry into dealerships nearly 30 ye...

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Cain on Dealer F&I Mistakes, Kelly on AI Training For Deal Desk | Daily Dealer Live
Sept. 15, 2025

Cain on Dealer F&I Mistakes, Kelly on AI Training For Deal Desk | Dai…

Today's show features: Marion Cain, Founder of ACE David Kelly, Training Director of Brown & Brown Dealer Services This episode is brought to you by: Toma – If your BDC or Service Advisors are buried in calls, it’s time for a...

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Automotive AI Cagematch With 4 Top CEOs: Podium, Numa, Toma, Mia | Daily Dealer Live
Sept. 12, 2025

Automotive AI Cagematch With 4 Top CEOs: Podium, Numa, Toma, Mia | Da…

Today's show features: Brian Hoang, CEO of Mia Eric Rea, CEO of Podium Tasso Roumeliotis, CEO of Numa Monik Pamecha, CEO of Toma This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer ...

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The Time Bomb In Labor Rate Increases (& How Dealers Are Maximizing Profit) | Industry Spotlight
Sept. 11, 2025

The Time Bomb In Labor Rate Increases (& How Dealers Are Maximizing P…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Miller on EV Profitability, Toma on AI-Hesitancy, Growden on Dealer Waste | Daily Dealer Live
Sept. 10, 2025

Miller on EV Profitability, Toma on AI-Hesitancy, Growden on Dealer W…

Today's show features: Eric Miller, Director at Morrie's Auto Group Monik Pamecha, CEO of Toma Mathew Growden, Consultant This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retenti...

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"Money's not in the CRM, It's in the DMS!”– Tracking the Pulse of AI in Dealerships | Art Dessein, Vice President of Sales at Impel
Sept. 9, 2025

"Money's not in the CRM, It's in the DMS!”– Tracking the Pulse of AI …

Today I’m joined by Art Dessein, VP of Sales at Impel. We dig into how AI is reshaping inventory management, the playbook big dealer groups use to roll it out without losing culture, and why less customer communication is act...

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Matt Bowers on OEM Pulse Check, Lafontaine on Underutilized Incentives | Daily Dealer Live
Sept. 8, 2025

Matt Bowers on OEM Pulse Check, Lafontaine on Underutilized Incentive…

Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Andrew Ruck, General Manager of Lafontaine Cadillac Buick GMC of Highland This episode is brought to you by: Dealer Pay – Designed to increase, product...

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