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All Podcast Episodes

The Dealer Hacking ChatGPT: The Prompt Strategy That Doubled Close Rates | Josh Clinton, General Manager of Cape Coral CDJR
Aug. 5, 2025

The Dealer Hacking ChatGPT: The Prompt Strategy That Doubled Close Ra…

Today I’m joined by Josh Clinton, GM of Cape Coral CDJR. We dive into how he doubled his close rate using simple AI prompts, the headwinds Stellantis is facing after cutting key models, the evolving role of the salesperson in...

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Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxury Fixed | Daily Dealer Live
Aug. 4, 2025

Classic Cadillac on Hospitality in Service Lane, Benzel-Busch on Luxu…

Today's show features: Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru David Cerqueira, Service Director at Benzel-Busch Motor Car This episode is brought to you by: Haig Partners – Public retailers cite it. Na...

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Dealer Panel: Successes and Failures of Today’s Automotive GM | Daily Dealer Live
Aug. 1, 2025

Dealer Panel: Successes and Failures of Today’s Automotive GM | Daily…

Today's show features: Jason Graciano, Partner & General Manager of White Plains Honda Kevin Wruck, General Manager of Dahl Hyundai Mazda Subaru La Crosse This episode is brought to you by: Drive For Life Foundation – Join us...

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Cut Costs, Go Viral: Taverna INFINITI's Repeatable Formula for Dominating Their Local Car Market | Industry Spotlight
July 31, 2025

Cut Costs, Go Viral: Taverna INFINITI's Repeatable Formula for Domina…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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Jack Hollis Reveals Life After Toyota, Keffer Auto on New Acquisitions | Daily Dealer Live
July 30, 2025

Jack Hollis Reveals Life After Toyota, Keffer Auto on New Acquisition…

Today's show features: Jack Hollis, Managing Partner of Accrual Equity Partners Jim Keffer, CEO of Keffer Auto Group This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Dr...

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“Ego Doesn’t Sell Cars” – 30 Years of Brutal Truths on Leadership & Humility | Jeff Laethem, President of Ray Laethem Buick GMC
July 29, 2025

“Ego Doesn’t Sell Cars” – 30 Years of Brutal Truths on Leadership & H…

Today I’m joined by Jeff Laethem, President of Ray Laethem Buick GMC. We dig into why "ego doesn't sell cars"—and how Jeff learned that lesson the hard way, why Buick might be on the brink of a major comeback, what made him p...

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Manheim on Auction Changes, Easterns on Used Acquisitions, Fox on Tech Blunders | Daily Dealer Live
July 28, 2025

Manheim on Auction Changes, Easterns on Used Acquisitions, Fox on Tec…

Today's show features: Joe Kichler, Senior Vice President, Digital and Supply Chain at Cox Automotive Joel Bassam, President of Easterns Automotive Group Yuriy Demidko, Senior VP / Chief Information Officer at Fox Motors This...

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David Thomas on Japan Tariffs, Gingrich on Tech Stack Shuffle, Safford Brown on F&I | Daily Dealer Live
July 25, 2025

David Thomas on Japan Tariffs, Gingrich on Tech Stack Shuffle, Saffor…

Today's show features: David Thomas, Director, Content Marketing at CDK Global Dennis Gingrich, Sales & Finance Director at The Niello Company Jesse Hill, Corporate Director of F&I Operations at Safford Brown Automotive Group...

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The Road To 40 Stores Within 10 Years – Proven Frameworks To Scale Effectively | Kyle Coleman, CEO of Coleman Automotive Group
July 24, 2025

The Road To 40 Stores Within 10 Years – Proven Frameworks To Scale Ef…

Today I’m joined by Kyle Coleman, CEO of Coleman Automotive Group. We unpack his bold plan to scale to 40 stores in 10 years, the frameworks driving rapid growth, why investing in top talent is non-negotiable and much more. T...

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Reymer on New Class of Auto Leaders, Garcia on Investing in Car Biz Tech | Daily Dealer Live
July 23, 2025

Reymer on New Class of Auto Leaders, Garcia on Investing in Car Biz T…

Today's show features: Luke Reymer, Student at Automotive Business School of Canada Quin Garcia, Managing Director at Autotech Ventures This episode is brought to you by: OPENLANE – The world’s best online dealer marketplace ...

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45 Years Running Top Dealerships: Howard Tenenbaum’s Brutal Truths for Today’s Operators | Howard Tenenbaum, President of Keyes Automotive Group
July 22, 2025

45 Years Running Top Dealerships: Howard Tenenbaum’s Brutal Truths fo…

Today I’m joined by Howard Tenenbaum, President of Keyes Automotive Group. We dive into his 45-year run leading top dealerships, why survivorship bias distorts the industry, how a Tony Award barely cracks his top achievements...

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Dealerships vs Tesla: Who wins and loses with Alex Lawrence, Don Hall, Michael Oz | Daily Dealer Live
July 21, 2025

Dealerships vs Tesla: Who wins and loses with Alex Lawrence, Don Hall…

Today's show features: Alex Lawrence, CEO fo EV Auto Michael Oz, Owner of DriveOz.com Don Hall, President of Virginia Automotive Dealers Association This episode is brought to you by: OPENLANE – The world’s best online dealer...

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Glenn Lundy on Scaling Pitfalls, Swickard Auto’s CEO on Dealership Hospitality | Daily Dealer Live
July 18, 2025

Glenn Lundy on Scaling Pitfalls, Swickard Auto’s CEO on Dealership Ho…

Today's show features: Jeff Swickard, CEO of Swickard Group Glenn Lundy, President of 800% Elite Automotive Club This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No ...

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"Customers Calling the Service Dept is a Sign of Failure" — Inside How the Best Dealerships Are Evolving | Industry Spotlight
July 17, 2025

"Customers Calling the Service Dept is a Sign of Failure" — Inside Ho…

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with ...

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@Farzyness on DTC Cars, Bozard on Mobile Service ROI, OPENLANE on Used Market | Daily Dealer Live
July 16, 2025

@Farzyness on DTC Cars, Bozard on Mobile Service ROI, OPENLANE on Use…

Today's show features: Ed Roberts, COO of Bozard Ford Lincoln Justin Zane, SVP at OPENLANE Farzad Mesbahi, Content Creator, Ex-Tesla This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a hum...

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“Innovate Or Evaporate”– How Small Dealer Groups Can Win In Ultra-Competitive Markets | Richard Lupo, Fixed Operations Director at Apple Tree Automotive
July 15, 2025

“Innovate Or Evaporate”– How Small Dealer Groups Can Win In Ultra-Com…

Today I’m joined by Richard Lupo, Fixed Operations Director at Apple Tree Automotive. We dig into why he’s training master techs from the ground up, how streamlining the online service flow drove a 10x jump in appointments, a...

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New Roads Mazda on Profitability Hacks, Koons CEO on Massive Ford Incentives | Daily Dealer Live
July 14, 2025

New Roads Mazda on Profitability Hacks, Koons CEO on Massive Ford Inc…

Today's show features: Curtis Biggs, General Manager of New Roads Mazda Alex Perdikis, CEO of Koons Motors, Inc. This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No ...

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Victory Honda on Auto Loan Challenges, Checkered Flag JLR on Killing Haggling | Daily Dealer Live
July 11, 2025

Victory Honda on Auto Loan Challenges, Checkered Flag JLR on Killing …

Today's show features: Chase Channell, General Manager of Victory Honda Jackson Michael L. Wood, General Manager of Checkered Flag/Jaguar Land Rover This episode is brought to you by: Impel – Dealers everywhere are delivering...

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The Auto Retail Crystal Ball: What Shipping Trends Reveal (And How Dealers Can Win) | Royce Neubauer, CEO of Auto Hauler Exchange
July 10, 2025

The Auto Retail Crystal Ball: What Shipping Trends Reveal (And How De…

Today I’m joined by Royce Neubauer, CEO of Auto Hauler Exchange. We dive into how dealers are footing the bill for shipping delays in unexpected ways, how smart operators are turning logistics into a profit center, why fraud ...

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O'Neil Nissan on Service Retention Strategy, VADA CEO on Recent Policy Battles | Daily Dealer Live
July 9, 2025

O'Neil Nissan on Service Retention Strategy, VADA CEO on Recent Polic…

Today's show features: Drew Pearlman, General Manager at O'Neil Nissan Don Hall, CEO of Virginia Automobile Dealers Association This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level cust...

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The Big Shift: Why Omnichannel Dealers Are Winning—and Fragmented Stores Are Falling Behind | Jessica Stafford, SVP Consumer Solutions at Cox Automotive
July 8, 2025

The Big Shift: Why Omnichannel Dealers Are Winning—and Fragmented Sto…

Today I’m joined by Jessica Stafford, SVP Consumer Solutions at Cox Automotive. We dive into the how car buying behavior is evolving, why consumers are embracing AI faster than dealers and much more.This episode is brought ...

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Post Oak On Luxury Market Volatility, DGDG On Building Dealer Tech In-House | Daily Dealer Live
July 7, 2025

Post Oak On Luxury Market Volatility, DGDG On Building Dealer Tech In…

Today's show features: Lonny Soza, President of Post Oak Motor Cars Jeremy Beaver, CEO of Del Grande Dealer Group This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experienc...

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Becoming Canada’s #1 VW CPO Dealer: What’s Working, What’s Broken, and Where Profit Is Slipping Away | Greg Smith, VP Operations at Leavens Automotive Group
July 3, 2025

Becoming Canada’s #1 VW CPO Dealer: What’s Working, What’s Broken, an…

Today I’m joined by Greg Smith, VP operations at Leaven Automotive Group. We dive how he became the #1 Volkswagen CPO dealer in Canada, why he’s mystery shopping his own stores every month, his loss-leader strategy behind auc...

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Benstock on the US Dream, Lotlinx CEO on Building For Car Biz, Morgan on Legacy | Daily Dealer Live
July 2, 2025

Benstock on the US Dream, Lotlinx CEO on Building For Car Biz, Morgan…

Today's show features: Brian Benstock, Partner/GM of Paragon Honda & Acura Len Short, CEO of Lotlinx Larry Morgan, Chariman of Morgan Family Ventures This episode is brought to you by: CarNow – CarNow isn’t just about flashy ...

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