"Some dealers are treating employee culture like customer retention. Katelyn Gilmore, GM of @paradisechevy, breaks down how structured recognition and genuine care are keeping teams engaged. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Auto_Hauler_Exchange, @CoxEnterprisesInc and @GetImpel
Today's show features: Jeff Miller, CEO of Mark Miller Subaru Tustin Ulrich, GM of Roper Kia Matt Birckhead, Dealer Principal / Owner of Sir Walter Chevrolet Bart Schlosser, GM of Tom Wood Lexus This episode is brought to you by: Repair360 – If you’re in the used car business, you…
EV pricing pressure is testing dealer strategy this quarter. With OEM incentives stepping in for lost tax credits, volume is shifting toward proactive planning Katelyn Gilmore, GM of @paradisechevy, explain why stickiness now matters more than price. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
Today I’m joined by Katelyn Gilmore, General Manager of Paradise Chevrolet Cadillac. We discuss why she's betting big on the world's first fleet only service center, how to attract and retain gen z talent in the dealership, why shes handing out Rolex's to senior employees and much more. This episode…
Daily Dealer Live is brought to you by: DAS Technology – Digital Air Strike helps dealerships attract, convert, and retain more customers with a single-platform approach that powers your inventory merchandising, customer data experience, social media, reputation management, and more. We bring innovation to your dealership with cutting-edge technology like…
Today's show features: Tony Starkey, Customer Experience Manager at Bob Poynter Family of Dealerships Alexi Venneri, CEO of DAS Technology Chris Ruder, General Manager at Northcutt Chevrolet This episode is brought to you by: Repair360 – If you’re in the used car business, you know wasted time is wasted money.…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealers are exploring new ways to bring more data into the appraisal lane. Plug-in diagnostics are helping identify repair costs earlier— Giving teams clearer visibility before making a buy. Frederick Grimm, Co-founder of @fixdapp, breaks down how condition data is informing acquisition decisions. ➤ Stream the latest episode of the…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealers are sharpening how they source used cars off the street— Using diagnostic tools to find issues early and price trades more accurately. Terry Chechakli, Director of Operations at Smith Auto Group, explains how better visibility is strengthening used-car acquisition. ➤ Stream the latest episode of the Car Dealership Guy…
Many dealers are drowning in leads with only a few ever turning into buyers. New data tools are flagging true shoppers and showing which ad dollars actually land. Sanjiv Yajnik, President of Financial Services at @CapitalOne, breaks down how this shift is lifting close rates. ➤ Stream the latest episode…
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Terry Chechakli, Director of Operations at Smith Auto Group, and Frederick Grimm, Co-founder of @fixdapp. This episode of the…
Daily Dealer Live is brought to you by: AppraisalPRO – Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you to recently cleared codes, and integrates directly with vAuto— meaning diagnostic data populates automatically in your appraisals. Special deal for CDG listeners: FREE 1-week trial, then…
Some dealers are unlocking hidden dollars in service— How? By turning warranty work into a precision claims process that captures every eligible dollar. Jim Roche, CEO of @warrcloudinc.4739, explains how automating and auditing claims is driving new service revenue. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Today's show features: Jonathan Blain, F&I Manager at Goldy Auto Trevor Caulfield, F&I Manager at Pine Belt Chevrolet Dennis Gingrich, Sales & Finance Director at The Niello Company Wade Higgins, Regional Sales Director at GSFS Group This episode is brought to you by: AppraisalPRO – Stop getting hammered on hidden…
Finding the right vehicle on the lot is becoming a challenge for buyers: Data via CDK Global, check out their most recent blog post here → https://carguymedia.com/4h6zEZu | @CDKGlobal Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line…
Compliance requirements in HR, warranty and accounting keep climbing— Creating more manual work and data mismatches in dealership back offices. Jim Roche, CEO of @warrcloudinc.4739, breaks down how AI and automation are streamlining workflows and reducing duplicate data. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Today I’m joined by Jim Roche, CEO of WarrCloud (@warrcloudinc.4739). We dig into the $100K+ most dealers miss in warranty work, why surging warranty volume has made WarrCloud one of the fastest-growing companies in America (#1 in Missouri), and how you can retain techs and boost profits at the same…
Daily Dealer Live is brought to you by: AVILOO Inc. – AVILOO Inc. helps you transform EV and PHEV batteries from being the #1 risk into the #1 trust builder and sales driver in the used EV market by offering independent and instant cell-level diagnostics in just 3 minutes. Visit…
Dealers are being flooded daily with new tech pitches. Sanjiv Yajnik, President of Financial Services at @CapitalOne, explains how modernizing the tech stack around key friction points is reshaping operations. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @vAutoInc,…
Today's show features: Kelsey Riley, Operations Director at Lasco Auto Group Wolfgang Berger, Founder of Aviloo Fabiola Mathis, Director of Learning and Development at Principle Auto Group This episode is brought to you by: AppraisalPRO – Stop getting hammered on hidden trade-in costs. AppraisalPRO instantly reveals repair costs, alerts you…
The silent dealership margin killer? Inventory aging, of course. Data via vAuto, check out their guide on centralized inventory management here → https://carguymedia.com/4pM5xu2 | @vAuto Partner Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested…
265M vehicles on the road and only 16M sold annually. Even if every buyer tomorrow chose an EV– A full turnover would still take decades. Sanjiv Yajnik, President of Financial Services at @CapitalOne, explains why the road to an all-EV fleet is measured in years, not headlines. ➤ Stream the…
Today I’m joined by Sanjiv Yajnik, President of Financial Services at @CapitalOne. We cover why tech integrations are still the biggest challenge for F&I, how lenders are anticipating an EV market slowdown, why "6%" is the most important number in dealership leads and much more. This episode is brought to…