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Daily Dealer Insights

April 24, 2025

Why Most Dealers Fail at Lead Follow-Up—And How Tech Closes the Gap | Industry Spotlight

Why Most Dealers Fail at Lead Follow-Up—And How Tech Closes the Gap | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Yuriy Demidko, Chief Information Officer at DPFox; and Matthew Muilenburg, Chief Product Officer at Impel. This episode of the…

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April 23, 2025

3 Reasons Why Dealership Hiring Feels Broken

3 Reasons Why Dealership Hiring Feels Broken

Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: 3 reasons why dealership hiring feels broken – and the uncomfortable solution Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy?…

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April 23, 2025

Why emotional intelligence wins in car sales

Why emotional intelligence wins in car sales

The *sharpest* closers in the dealership aren’t the pushiest— They’re the most emotionally aware. Chase Channell, GM at @victoryhondaofjackson, explains how EQ leads to fewer objections. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @DLRdmv, @CopartTV, and CDG Recruiting

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April 23, 2025

92% of dealers feel this way...

92% of dealers feel this way...

AI is everywhere in retail—especially auto. But many dealers aren’t bought in yet. A new study shows 92% feel uneasy about customer-facing AI. Not because they fear tech—because they are worried about losing a human touch. Data via CDG partner Podium from their latest white paper on how dealerships are…

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April 22, 2025

What smart dealers focus on long-term

What smart dealers focus on long-term

It’s easy to get tunnel vision in a sales-driven car dealership. Chase Channell, GM at @victoryhondaofjackson, shares why long-term thinking leads to bigger wins. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @DLRdmv, @CopartTV, and CDG Recruiting

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April 22, 2025

CEO pay vs. profit

CEO pay vs. profit

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 22, 2025

"GMs Don’t Get Finance": How This Operator Uses F&I to Outrun the Market | Chase Channell

"GMs Don’t Get Finance": How This Operator Uses F&I to Outrun the Market | Chase Channell

Today I’m joined by Chase Channell, General Manager of Victory Honda Jackson. We get into how he went from college dropout to GM by 25, why mastering finance separates good GMs from great ones, and why he still personally desks every single deal at his store. This episode is brought…

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April 21, 2025

AI trap dealerships keep falling into

AI trap dealerships keep falling into

The better technology gets, the less many dealers invest in training. The reason? Assuming smarter tools should cut training costs. David Kang, Chief Marketing & Analytics Officer at @CopartTV, breaks down the gap between dealership tech and execution. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…

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April 21, 2025

Tariffs are reshaping used car demand 😮‍💨

Tariffs are reshaping used car demand 😮‍💨

Tariffs are still holding strong— And global buyers are chasing used inventory harder than ever. David Kang, Chief Marketing & Analytics Officer at @CopartTV, explains how regulatory shocks are reshaping the auction market. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to…

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April 21, 2025

Tesla Defections

Tesla Defections

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 20, 2025

Biggest challenge in selling used cars

Biggest challenge in selling used cars

*Speed* is the game for many independent dealers— Doug Obenhaus, President of Texas Auto Sales, shares how he’s staying lean and turning volume. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @CopartTV

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April 20, 2025

Why Tariffs Could Fuel a Used Car Squeeze– And How Dealers Are Pivoting | Industry Spotlight

Why Tariffs Could Fuel a Used Car Squeeze– And How Dealers Are Pivoting | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Doug Obenhaus, President Texas Auto Sales, and David Kang, Chief Marketing & Analytics Officer, Copart. This episode of the…

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April 19, 2025

Fixed ops is costing dealers big

Fixed ops is costing dealers big

Service drives the majority of dealership profits— But when it slips, the whole brand takes a hit. Christian Crain, VP of Operations at @CrainTeam1, shares how they're rebuilding fixed ops. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @qmerit,…

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April 18, 2025

Dealers are using Uber for parts delivery

Dealers are using Uber for parts delivery

Car dealers are using Uber for parts... and it’s working. What used to take hours now happens on-demand– Keeping fixed ops moving and customers happy. Cody Hansen, Fixed Ops Director at @fermanautomotivegroup4219, breaks down how they're moving 100+ parts a month. ➤ Stream the latest episode of the Car Dealership…

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April 18, 2025

Tariff twist coming?

Tariff twist coming?

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 17, 2025

This is why dealers ditched shuttles & loaner cars

This is why dealers ditched shuttles & loaner cars

Loaners used to be a *pain* car dealers lived with— Now some stores are phasing them out entirely. Matt Gonzalez, Senior Account Executive at @uber_business , explains how rideshare is changing fixed ops. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to…

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April 17, 2025

Kia's new truck play

Kia's new truck play

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 17, 2025

Who Killed The Loaner Car– And Why Service Customers Don’t Miss It | Industry Spotlight

Who Killed The Loaner Car– And Why Service Customers Don’t Miss It | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Cody Hansen, Fixed Operations Director Ferman Automotive, and Matt Gonzalez, Sr. Account Executive, Automotive at Uber. This episode of…

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April 16, 2025

How top car dealers track performance

How top car dealers track performance

Smart dealers aren’t just watching sales— They’re tracking every *part* of the store in real time. Christian Crain, VP of Operations at @CrainTeam1, breaks down how top operators stay dialed in. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…

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April 16, 2025

3 Secrets To Make Mobile Service Profitable

3 Secrets To Make Mobile Service Profitable

Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: From niche to necessary—mobile vehicle service is having a breakout moment This episode is brought to you by: Mia – Meet Mia: Your 24/7 AI receptionist who speaks like…

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April 16, 2025

The 30% Close Rate Secret?

The 30% Close Rate Secret?

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 15, 2025

Tariff panic is changing how cars sell

Tariff panic is changing how cars sell

*Volume* dealers are used to selling under MSRP— But when tariff panic hit, demand spiked and pricing strategies flipped overnight. Christian Crain, VP of Operations at @CrainTeam1, explains the impact. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @qmerit,…

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April 15, 2025

Subaru's EV gamble

Subaru's EV gamble

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…

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April 15, 2025

How Family Turmoil—And A Patriarch’s Dying Wish—Sparked A Bold New Chapter For Crain Automotive

How Family Turmoil—And A Patriarch’s Dying Wish—Sparked A Bold New Chapter For Crain Automotive

Today I’m joined by Christian Crain, VP of Operations at Crain Automotive — a 16-store dealer group based in Arkansas. We dig into a story that’s both unique and all too common in the car business: generational turmoil, how control can fracture a family, what it takes for the next…

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