Recognition in fixed ops often defaults to dollars. But some dealerships are building culture through handwritten praise— Tied directly to core values and customer feedback. Greg Smith, VP of Operations at Leavens Automotive Group, shares how small gestures reinforce long-term retention. ➤ Stream the latest episode of the Car Dealership…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today I’m joined by Greg Smith, VP operations at Leaven Automotive Group. We dive how he became the #1 Volkswagen CPO dealer in Canada, why he’s mystery shopping his own stores every month, his loss-leader strategy behind auction purchases and much more. This episode is brought to you by: 1.@uber_business…
Daily Dealer Live is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store moved from a 3% close rate to 30% in just a month by switching to our connected platform. That’s the kind of…
AI in auto retail has moved beyond repetitive tasks. Agent-based systems are plugging into every corner of the dealership. Eric Rea, CEO of @Podiumsoftware, shares how they're tackling complex dealership processes. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today's show features: Brian Benstock, Partner/GM of Paragon Honda & Acura Len Short, CEO of Lotlinx Larry Morgan, Chairman of Morgan Family Ventures This episode is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
The AI *honeymoon* phase may finally be over. Eric Rea, CEO of @Podiumsoftware, breaks down the gap between flashy demos and actual dealership application. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @qmerit, and @Lotlinx
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today I’m joined by Eric Rea, CEO of Podium. We dive into the state of Dealership AI in 2025, the questions dealers should be asking to stay ahead, why 10% of US dealers are using Podium's AI and much more. This episode is brought to you by: 1. @qmerit -…
Daily Dealer Live is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store moved from a 3% close rate to 30% in just a month by switching to our connected platform. That’s the kind of…
Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Andy Wright, Managing Partner of VINART Automotive Group This episode is brought to you by: CarNow – CarNow isn’t just about flashy features or marketing buzz. It’s about helping dealers actually sell more. One store moved from a 3% close…
Dealers – If you’re planning on running an Independence Day Sale but haven’t locked down your texting strategy – Try Podiums AI Marketing Assistant here: https://go.podium.com/VCq1nR (Data via CDG Partner: Podium) Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us…
Used car prices are staying high— But the value gap is shifting. In some areas, monthly payments for new cars with incentives are nearly matching their used counterparts. David Thomas, Director of Content Marketing at @CDKGlobal, explains why the case for new vehicles is quietly gaining ground. ➤ Stream the…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Inventory decisions have long relied on gut feel— Now some operators are eyeing AI to remove the guesswork. Johnny Cantrell, Executive Vice President at @ShottenkirkAutoGroup, explains how data is shifting the used car playbook. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought…
Daily Dealer Live is brought to you by: Impel – Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach feel more like a concierge service than marketing. With AI-powered service scheduling via…
Retail auto is bracing for a choppy second half. Affordability issues and tightening credit are shaping what many see as a *average* market at best. David Thomas, Director of Content Marketing at @CDKGlobal, shares why hitting 15M units sold would feel like a win. ➤ Stream the latest episode of…
Today's show features: Raul Gomila, General Manager of City KIA of Greater Orlando Devin Daly, CEO at Impel Paul Sansone, Jr, Owner of Sansone Jr's Auto Group This episode is brought to you by: Transunion – TransUnion brings clarity to marketing chaos by delivering a 360-degree view of your customer,…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Chinese automakers are sitting on massive overcapacity— And they’re eyeing the U.S. to unload it. Some in automotive are questioning why we’d open the door when other global partners already meet demand. David Thomas, Director of Content Marketing at @CDKGlobal, weighs in on what’s really at stake. ➤ Stream the…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today I’m joined by David Thomas, Director of Content Marketing at CDK Global. We dive into why dealership's ease of purchase is crashing right now, why credit denials are racking up, the fate of the EV market post tax-credits and much more. CDK Global’s Q2 Ease of Purchase Study –…