Some GMs are rethinking the role of the BDC entirely. With AI handling follow-up, sales teams are expected to own the full customer journey. Joshua Clinton, GM of Cape Coral CDJR, breaks down why he’s betting on *people* over process. ➤ Stream the latest episode of the Car Dealership Guy…
Service department callbacks are brutally slow: Industry-wide, only 9.29% of missed calls to the dealership are returned the same day (before midnight.) Get The 5 Proven Word Tracks to Boost Your Service Department’s CSI Score: https://carguymedia.com/3U77Lpp Source: CarWars | CarWars Partner Need help finding top automotive talent? Get started here:…
Dealership BDCs are sitting on a $4B annual spend. Voice AI is quietly positioning to absorb it. Ran the numbers with Joshua Clinton, GM of Cape Coral CDJR, on how this shift could birth a $16B SaaS company. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today I’m joined by Josh Clinton, GM of Cape Coral CDJR. We dive into how he doubled his close rate using simple AI prompts, the headwinds Stellantis is facing after cutting key models, the evolving role of the salesperson in an AI-driven landscape, and much more. This episode is brought…
Today's show features: Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru David Cerqueira, Service Director at Benzel-Busch Motor Car This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for…
Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/haig-report/ Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…
Online-only car sales hit 5% in July—a new record. Get the full July insights from CDK Global’s Ease of Purchase Study: https://carguymedia.com/453Xl00 Source: CDK Global | @cdkglobal Partner Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here:…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealership marketing is following consumer attention— And volume is following with it. @mattsdriven, GM of Taverna Infiniti North Miami, breaks down how modern dealership marketing turned a 30-car rooftop into a 300-unit store. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to…
Today's show features: Jason Graciano, Partner & General Manager of White Plains Honda Kevin Wruck, General Manager of Dahl Hyundai Mazda Subaru La Crosse This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on…
Daily Dealer Live is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four decades and $6.3 million raised for impactful causes. Sponsors make this legacy possible, and your support directly…
Relatable moments are driving more car buyer leads than raw reach on social. Omar Mohammad, CEO of Nomad Content Studio, breaks down how dealership content is converting views into ready-to-buy customers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Car buyer acquisition is evolving— Social media is quietly becoming one of the most efficient channels in automotive. @mattsdriven, GM of Taverna Infiniti North Miami, breaks down how they’re landing $3 leads and $105 cost per car buyer using content-first strategies. ➤ Stream the latest episode of the Car Dealership…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with @mattsdriven General Manager of Taverna INFINITI North Miami, and @omarsviral, CEO of Nomad Content Studio This episode of the…
Today's show features: Jack Hollis, Managing Partner of Accrual Equity Partners Jim Keffer, CEO of Keffer Auto Group This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four…
Daily Dealer Live is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four decades and $6.3 million raised for impactful causes. Sponsors make this legacy possible, and your support directly…
New car inventory is tightening nationwide— Some dealers are finding growth elsewhere. Jeff Laethem, President of Ray Laethem Buick GMC, explains how subprime, fixed ops, and used cars are driving their P&L. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Day-to-day dealership operations are getting harder to standardize. Jeff Laethem, President of Ray Laethem Buick GMC, shares how his 20% checklist helps teams stay consistent and customer-focused. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @CoxEnterprisesInc, @Podiumsoftware, and Nomad…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…