In this episode of the Industry Spotlight, we dive into why used car success in 2026 is no longer just about the purchase price, but about the high-stakes ability to acquire and articulate a vehicle's complete story. Joining host Sam D’Arc is Doug Horner of General Sales Manager at Mercedes-Benz…
Today's show features: - Tully Williams, Fixed Operations Director of The Niello Company - Dave Thomas, Director of Content Marketing at CDK - Jim Sabino, Fixed Operations Director of All American Ford Paramus This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting…
Daily Dealer Live is brought to you by: CDK Global – CDK joins the show to break down their new Affordability Tracker which takes a look at the cars average Americans are buying the most. CDK is also tracking incentives and trucks to get a pulse on the market that…
Hidden fees are quietly eating into dealership profits. Some stores are now benchmarking vendor pricing and reviewing every processing statement. Donald Kemp, General Sales Manager at @stowasserbuickgmc8597, breaks down how tightening expense controls is protecting gross. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your…
F&I is becoming a larger lever for dealership profitability. Donald Kemp, General Sales Manager at @stowasserbuickgmc8597, explains how stronger penetration on service contracts and GAP is lifting overall gross. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @experianautomotive5728 @privacy4cars347…
Today I’m joined by Donald Kemp, General Sales Manager at Stowasser Buick GMC. In a flat, volatile market, Kemp breaks down how disciplined cost control, ruthless vendor audits, and faster inventory turns protect profitability. We dig into why human-first social content is outperforming inventory posts, how moving F&I earlier drives…
Today's show features: - Scott Simons, Dealer Principal of Simons Chevrolet GMC - John Ellis, CEO of Agile Auto - JR Toothman, Owner of Toothman Ford This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across…
Daily Dealer Live is brought to you by: Agile Auto – The first of its kind intelligence platform purpose built for used car operations. Trusted by performance driven dealerships across the US and Canada, Agile Auto layers on top of your existing systems to deliver dealer and market specific acquisition…
Uncertainty creates *friction* inside the F&I office. Jake Cronin, CEO of @siro_app, explains why recording real interactions is becoming a form of risk management. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Lotlinx, @CDKGlobal and @siro_app
Dealers are rethinking how they manage F&I risk. Jake Cronin, CEO of @siro_app, explains how recording real customer conversations reduces uncertainty and strengthens compliance. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Lotlinx, @CDKGlobal and @siro_app
Today I’m joined by Jake Cronin, CEO of Siro. We break down the massive “dark matter” problem in dealership sales, why most of the sales process has been invisible until now, and how AI is finally capturing what actually happens in the showroom and F&I office. Jake explains how dealers…
Today's show features: - Matt Bowers, Owner of Matt Bowers Automotive Group - Miguel Yelos San Martin, Principal of YSM Design, P.C. - Shane Wood, General Manager of Bruce Titus Automotive Group This episode is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with…
Daily Dealer Live is brought to you by: YSM Designs – brings decades of experience helping dealers create facilities that are both brand-compliant and operationally efficient. Every design is tailored to the unique needs of the dealership, balancing OEM standards with real-world functionality. With over 30 years designing automotive facilities,…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
"VIN performance" is becoming a planning tool for dealers. Data is now being used to flag risk before a vehicle ever ages on the lot. Sarah Copp, Director of Major Accounts at @Lotlinx breaks down how historical VIN data is being used to guide inventory strategy. ➤ Stream the latest…
That’s a wrap on NADA 2026. The biggest surprise wasn’t some shiny new tech. It was how aggressively dealers are reworking everyday processes using AI. I sat down with David Kang from @CopartTV to talk about how dealers are responding to a tougher market by getting back to fundamentals—and rethinking…
Used car operations are becoming more collaborative. Why? Margin is increasingly tied to how fast vehicles move through recon, pricing, and merchandising. Steve Hoggle, General Manager at @hondaoflakecity, explains why tighter alignment across the store is becoming critical. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Today, Sam sits down with Steve Hoggle, General Manager at Honda of Lake City and Sarah Copp, Director of Major Accounts at Lotlinx to pull back the curtain on the "Moneyball" strategy of modern automotive retail. While many dealers are still relying on gut instinct and "emotional buying" at auction,…
Today's show features: - Dennis Gingrich, Sales and Finance Director of The Niello Company - Russell Richardson, Russ Flips Whips - Len Short, CEO of Lotlinx - Glenn Lundy, President of 800% Elite Automotive Club This episode is brought to you by: Lotlinx – ChatGPT can write emails, plan trips,…
Daily Dealer Live is brought to you by: Lotlinx – ChatGPT can write emails, plan trips, even tell jokes… but it can’t tell you which VINs are at risk of sitting too long, how your dealer performs against your competition, or how to improve your VDPs. That’s where LotGPT comes…
Service departments are seeing growing pressure from call volume. Eric Rea, CEO of @Podiumsoftware, explains how AI is being applied across scheduling, updates, and outbound service communication. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @cnanational, @Ikon.Technologies and @Podiumsoftware
The *real* constraint inside dealerships has shifted. Adding more software isn’t fixing operations when teams are already stretched thin. Eric Rea, CEO of @Podiumsoftware, explains why labor is now the bottleneck. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today I’m joined by Eric Rea, CEO of Podium. We unpack why dealers no longer care about more software—and only care about solving the people problem. Eric breaks down how AI agents are replacing labor across sales and service, why speed is now the ultimate competitive advantage, and how fixed…