Dealership loyalty isn't dead. But it's being killed by inventory. Data via CDK Global Ease of Purchase Study, check it out for more shopper behavior trends here: https://www2.cdkglobal.com/l/146251/2026-05-06/3g4532 Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here:…
One of Diehl Automotive’s best performing stores runs on something simple — Customer obsession. Corina Straub Diehl, CEO and President at @DiehlAuto, explains how an *old school* sales culture is still creating stronger customer loyalty. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite…
Today I'm joined by Corina Straub Diehl, CEO and President at Diehl Automotive Group. After the sudden loss of her husband in 2007, Corina ignored advice to sell the business and instead scaled it into a 24-store powerhouse generating over a billion dollars in revenue. This conversation breaks down her…
Daily Dealer Live is brought to you by: YASSI – Yassi is a national vehicle verification platform that gives dealers a single source of truth for real-time lien, title, and registration data. When a dealer runs a VIN, they see active liens, title brands, DMV holds, and registration stops as…
The FTC crackdown is becoming one of the biggest topics in auto retail. @BernieMorenoforSenate, (R-OH), explains why some dealers see pricing transparency as a positive shift for the industry. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @CDKGlobal…
Today's show features: - Chris Hudson, GM at Mark Miller Subaru - Lee Perine, VP of Partnerships at YASSI - Scott Simons, Dealer Principal at Simons Chevrolet GMC This episode is brought to you by: Zurich – Zurich helps dealers operate with clarity, confidence and certainty — driving stronger performance…
Dealerships are starting to question how transparent payment processing is. Justin Feist, President of @AutoDealerPayments, explains why more dealers are gravitating toward flat rate pricing models. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @AutoDealerPayments
Some dealers are buying far more cars out of the service drive by automating the process. George Chamoun, CEO of @ACVAuctions, explains how consistent pricing is helping some stores acquire 5 to 10 vehicles out of every 100 ROs. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Chargeback disputes are creating a *visibility* problem for some dealerships. Justin Feist, President of @AutoDealerPayments, explains how delayed notifications are preventing stores from responding in time. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @AutoDealerPayments
Payment processing is becoming a growing frustration for some dealerships. Nathan Johns, CFO of Smith Auto Group, explains why operational friction is pushing some groups to reevaluate their providers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @AutoDealerPayments
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Nathan Johns, CFO of Smith Auto group, and Justin Feist, President of Auto Dealer Payments to discuss how credit card processing is the "last frontier" of dealership expense management, yet most CFOs struggle to decipher their 20-page monthly…
Daily Dealer Live is brought to you by: CDK Global – CDK Global empowers dealers with the tools and technology they need to build deeper relationships with customers and sell and service more cars. Visit https://www.cdkglobal.com/ Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn…
Conflicting trade values are becoming a *trust* problem in automotive retail. George Chamoun, CEO of @ACVAuctions, explains why pricing consistency may become a competitive advantage for dealerships. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @ACVAuctions
Today's show features: - Scott Morrison, Fixed Operations Director at Mercedes Benz of Hampton - Dave Thomas, Director, Content Marketing at CDK Global - Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura This episode is brought to you by: Uber For Business – Elevate your service department…
Trust in dealership data is becoming a bigger conversation in automotive. Dennis Gingrich, Sales and Finance Director at @TheNielloCompany, explains why more stores are relying on data to reduce routine decision making. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you…
In this episode of the Industry Spotlight, joining host Sam D’Arc are Dennis Gingrich, Sales and Finance Director at the Niello Company, and George Chamoun, CEO of ACV Auctions to discuss the shift from gut-based appraisals to VIN-specific data science and how Niello Company exploded their lead volume by democratizing…
Daily Dealer Live is brought to you by: KPA – KPA is the leading provider of compliance solutions in the auto industry, with a unique mix of innovative software, a national network of expert consultants, and award winning training and content. Visit https://kpa.io/ to schedule your demo. Follow Car Dealership…
The franchise model still has strong defenders in automotive. @BernieMorenoforSenate, (R-OH), explains why he believes Tesla would be more successful with dealers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @CDKGlobal and CDG Circles
Today's show features: - Harold Hurst, COO of Purdy Group USA - Adam Crowell, Chief Legal & Strategy Officer at KPA - Seth Dobbs, Co-Chair of National Automotive Practice at FOX ROTHSCHILD LLP This episode is brought to you by: Uber For Business – Replace your dealership shuttle. Uber for…
The rise of Chinese automakers is creating a *new* concern in auto retail. @BernieMorenoforSenate, (R-OH), explains why some dealers are questioning the long term viability of warranty support behind emerging brands. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today, I'm joined by Sen. Bernie Moreno to discuss his legislative plan to "hermetically seal" the US market from Chinese vehicles to protect national security and dealer valuations. We dive into the $400 billion cost of the EV transition, the "Common Sense" way to handle FTC pricing compliance, and why…
Daily Dealer Live is brought to you by: Auto Hauler Exchange – Auto Hauler Exchange is the vehicle transportation marketplace connecting shippers and carriers directly to remove inefficiencies, cut delivery timelines in half, and save 15-20% on transport. Visit https://www.autohaulerexchange.com/ to set up your free account today. Follow Car Dealership…