Used car operations are becoming more collaborative. Why? Margin is increasingly tied to how fast vehicles move through recon, pricing, and merchandising. Steve Hoggle, General Manager at @hondaoflakecity, explains why tighter alignment across the store is becoming critical. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Today, Sam sits down with Steve Hoggle, General Manager at Honda of Lake City and Sarah Copp, Director of Major Accounts at Lotlinx to pull back the curtain on the "Moneyball" strategy of modern automotive retail. While many dealers are still relying on gut instinct and "emotional buying" at auction,…
Today's show features: - Dennis Gingrich, Sales and Finance Director of The Niello Company - Russell Richardson, Russ Flips Whips - Len Short, CEO of Lotlinx - Glenn Lundy, President of 800% Elite Automotive Club This episode is brought to you by: Lotlinx – ChatGPT can write emails, plan trips,…
Daily Dealer Live is brought to you by: Lotlinx – ChatGPT can write emails, plan trips, even tell jokes… but it can’t tell you which VINs are at risk of sitting too long, how your dealer performs against your competition, or how to improve your VDPs. That’s where LotGPT comes…
Service departments are seeing growing pressure from call volume. Eric Rea, CEO of @Podiumsoftware, explains how AI is being applied across scheduling, updates, and outbound service communication. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @cnanational, @Ikon.Technologies and @Podiumsoftware
The *real* constraint inside dealerships has shifted. Adding more software isn’t fixing operations when teams are already stretched thin. Eric Rea, CEO of @Podiumsoftware, explains why labor is now the bottleneck. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today I’m joined by Eric Rea, CEO of Podium. We unpack why dealers no longer care about more software—and only care about solving the people problem. Eric breaks down how AI agents are replacing labor across sales and service, why speed is now the ultimate competitive advantage, and how fixed…
Dealership workforces are hitting a scalability wall. Human teams can’t keep up with lead volume— Missed calls and broken follow-up are becoming the norm. Brian Hoang, CEO of @mialabsinc, explains how AI is stepping in when volume outpaces people. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Dealers are hitting a *breaking point* with bloated tech stacks. Brian Hoang, CEO of @mialabsinc, explains why AI-native platforms are now pushing consolidation instead of adding software. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @uber_business, @cnanational and @mialabsinc
Daily Dealer Live is brought to you by: AutoPayPlus – AutoPayPlus is the premium biweekly payments provider in the country. By accelerating the equity in the vehicle on the consumer's behalf, AutoPayPlus shortens the loan term and reduces negative equity - all while increasing PVR and making consumer payments more…
Today I’m joined by Brian Hoang, CEO of Mia. We dive into why dealerships are moving beyond fragmented SaaS tools toward AI-native platforms that automate real work, not just conversations. Brian explains why consolidation is inevitable, and how dealers are already driving real revenue by offloading high-volume service tasks. We…
Today's show features: - David Steinberg, CEO of Foureyes - Brian Benstock, Vice President & General Manager Paragon Honda and Paragon Acura - Robert Steenbergh, CEO of AutoPayPlus This episode is brought to you by: Siro – Your customer conversations are gold—but most dealerships never extract the insights trapped inside…
Daily Dealer Live is brought to you by: Foureyes – Foureyes helps dealers turn data into action. Starting with a clean, connected data foundation across dealership systems, Foureyes empowers dealerships to use that data to drive consistent execution throughout their business. The data stays dealer-owned, vendor-neutral, and works with any…
Hiring a CFO forced this dealer group to get brutally clear on what matters. Andrew Habberstad, CEO of Habberstad Auto Group, explains how a simple internal framework now guides hiring across the organization. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform.
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
*Operational focus* is shifting inside some dealer groups— Capital and talent are being redirected toward moves that support expansion. Andrew Habberstad, CEO of Habberstad Auto Group, explains how tying decisions to growth goals keeps teams aligned. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your…
Today I’m joined by Andrew Habberstad, CEO at Habberstad Auto Group. We unpack how a single relationship led to a $7,000 BMW franchise. Andrew breaks down generational continuity, smart expansion, and why listening to peers can quietly reshape a dealer’s entire future. Check out Car Dealership Guy’s stuff: For dealers:…
Today's show features: Margaret Henney, Vice President of Marketing at CoVideo Taylor Mazock, Social Media Manager at Cavender Auto Group Jason Espin, Automotive Technician at Benzel-Busch Motor Car Lauren Clarke, RV Sales Assistant at Airstream of South Florida Chris Escalante, Finance Assistant at Suburban Buick GMC of Troy This episode…
Daily Dealer Live is brought to you by: Stream Companies – Stream Companies is a full-service, fully integrated, tech-enabled advertising agency that drives measurable results through performance marketing, creative and content development, and proprietary AdTech solutions. Our innovative platforms, including the Retail Ready platform and Integrated Marketing Cloud, empower brands…
AI vendors are facing more *scrutiny* from dealers than ever before. The focus? ROI, data control, and whether the tech solves real problems. Annie Fallows, Head of Navigator Platform at @CapitalOne, explains how dealers can evaluate AI partners. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Data via @carfax Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤…
The "online-to-in-store" handoff is emerging as a key pressure point for dealers. Annie Fallows, Head of Navigator Platform at @CapitalOne, explains how friction in the buying journey is impacting car sales. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today I’m joined by Annie Fallows, Head of Navigator Platform at Capital One. We dive into a massive shift in market sentiment, exploring how dealer trust skyrocketed from 44% to 70%. Annie breaks down why Gen Z is your most loyal—yet most anxious—customer and reveals the "spicy" truth that most…
Today's show features: - David Wyler, President and CEO of Jeff Wyler Automotive Family - Ryan Rohrman, Chief Executive Officer of Rohrman Auto Group - Cuyler Owens, CEO of Widewail - Scott Painter, Founder & CEO of TrueCar This episode is brought to you by: Stream Companies – Stream Companies…