All Podcast Episodes

Today's show features: Matt Lasher, Director of Marketing at West Herr Automotive Group Brian "BK" Koprowski, CEO of DataScan This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at ⁠https://haigpartners.com/haig-report/⁠ DataScan – What if your audits kept up with your inventory? Most dealers are stuck with...

Today I’m joined by Josh Clinton, GM of Cape Coral CDJR. We dive into how he doubled his close rate using simple AI prompts, the headwinds Stellantis is facing after cutting key models, the evolving role of the salesperson in an AI-driven landscape, and much more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://...

Today's show features: Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru David Cerqueira, Service Director at Benzel-Busch Motor Car This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/haig-report/ Check out Car Dealership Guy’s stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠...

Today's show features: Jason Graciano, Partner & General Manager of White Plains Honda Kevin Wruck, General Manager of Dahl Hyundai Mazda Subaru La Crosse This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four decades and $6.3 million raised for impactful causes. Sponsors make this legacy possible, and your support directly fuels our mission. Visit ...

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Matt Hogan, General Manager of Taverna INFINITI North Miami, and Omar Mohammad, CEO of Nomad Content Studio. This episode is brought to you by: Nomad Content Studio - $3.50 per lead. $105 per car buyer. That’s what an Infiniti store in Florida is getting using Nomad Conten...

Today's show features: Jack Hollis, Managing Partner of Accrual Equity Partners Jim Keffer, CEO of Keffer Auto Group This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four decades and $6.3 million raised for impactful causes. Sponsors make this legacy possible, and your support directly fuels our mission. Visit ⁠https://www.driveforlifefoundation.co...

Today I’m joined by Jeff Laethem, President of Ray Laethem Buick GMC. We dig into why "ego doesn't sell cars"—and how Jeff learned that lesson the hard way, why Buick might be on the brink of a major comeback, what made him pull the plug on Stellantis stores in the heart of metro Detroit—and much more. This episode is brought to you by: 1. Cox Automotive - Omnichannel isn’t a buzzword anymore—it’s the playbook winning dealers are running. In a world where the buyer journey is more fragmented t...

Today's show features: Joe Kichler, Senior Vice President, Digital and Supply Chain at Cox Automotive Joel Bassam, President of Easterns Automotive Group Yuriy Demidko, Senior VP / Chief Information Officer at Fox Motors This episode is brought to you by: Drive For Life Foundation – Join us in making a difference at the 43rd Drive for Life Gala on Thursday, September 25, 2025—celebrating over four decades and $6.3 million raised for impactful causes. Sponsors make t...

Today's show features: David Thomas, Director, Content Marketing at CDK Global Dennis Gingrich, Sales & Finance Director at The Niello Company Jesse Hill, Corporate Director of F&I Operations at Safford Brown Automotive Group This episode is brought to you by: OPENLANE – The world’s best online dealer marketplace for used cars. This August, OPENLANE is spinning up an entire month of excitement with DealerFest 2025. The more you buy and sell, the bigger prizes you ea...

Today I’m joined by Kyle Coleman, CEO of Coleman Automotive Group. We unpack his bold plan to scale to 40 stores in 10 years, the frameworks driving rapid growth, why investing in top talent is non-negotiable and much more. This episode is brought to you by: 1. Authenticom – DealerVault connects over 12,500 dealerships across 100+ DMS systems, offering both dealers and vendors secure, standardized, and compliant data. With Record Recharge, we validate and cleanse records daily—so your team can...

Today's show features: Luke Reymer, Student at Automotive Business School of Canada Quin Garcia, Managing Director at Autotech Ventures This episode is brought to you by: OPENLANE – The world’s best online dealer marketplace for used cars. This August, OPENLANE is spinning up an entire month of excitement with DealerFest 2025. The more you buy and sell, the bigger prizes you earn. Never used OPENLANE before? New dealers can earn up to $2,500 in credits. Learn ...

Today I’m joined by Howard Tenenbaum, President of Keyes Automotive Group. We dive into his 45-year run leading top dealerships, why survivorship bias distorts the industry, how a Tony Award barely cracks his top achievements, why 7 stores keep him busier than 15 ever did and more. This episode is brought to you by: 1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perfect blend of high tech, high touch...

Today's show features: Alex Lawrence, CEO fo EV Auto Michael Oz, Owner of DriveOz.com Don Hall, President of Virginia Automotive Dealers Association This episode is brought to you by: OPENLANE – The world’s best online dealer marketplace for used cars. This August, OPENLANE is spinning up an entire month of excitement with DealerFest 2025. The more you buy and sell, the bigger prizes you earn. Never used OPENLANE before? New dealers can earn up to $2,500 in cr...

Today's show features: Jeff Swickard, CEO of Swickard Group Glenn Lundy, President of 800% Elite Automotive Club This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another lead. Visit ⁠https://carguym...

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Paul LeBlanc, Service Director at Longo Toyota, and Derek Simonds, Executive VP Automotive at Numa. This episode is brought to you by: Numa - In the world of dealerships, service is everything — but it’s also where everything breaks down. Missed calls, unreturned voicemail...

Today's show features: Ed Roberts, COO of Bozard Ford Lincoln Justin Zane, SVP at OPENLANE Farzad Mesbahi, Content Creator, Ex-Tesla This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another le...

Today I’m joined by Richard Lupo, Fixed Operations Director at Apple Tree Automotive. We dig into why he’s training master techs from the ground up, how streamlining the online service flow drove a 10x jump in appointments, and how Apple Tree goes toe-to-toe with powerhouse neighbors — and more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedu...

Today's show features: Curtis Biggs, General Manager of New Roads Mazda Alex Perdikis, CEO of Koons Motors, Inc. This episode is brought to you by: Meet Mia: Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural conversations for sales, service, and support. She handles everything from car shopping to appointment scheduling in multiple languages, while integrating with your systems. Never miss another lead. Visit https://carguyme...

Today's show features: Chase Channell, General Manager of Victory Honda Jackson Michael L. Wood, General Manager of Checkered Flag/Jaguar Land Rover This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experiences with Impel's AI Operating System. Learn how to ditch disjointed customer engagement at ⁠⁠https://impel.ai/CDG⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠...

Today I’m joined by Royce Neubauer, CEO of Auto Hauler Exchange. We dive into how dealers are footing the bill for shipping delays in unexpected ways, how smart operators are turning logistics into a profit center, why fraud is on the rise in the vehicle transport game and much more. This episode is brought to you by: 1. DLRdmv – Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and regi...

Today's show features: Drew Pearlman, General Manager at O'Neil Nissan Don Hall, CEO of Virginia Automobile Dealers Association This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experiences with Impel's AI Operating System. Learn how to ditch disjointed customer engagement at ⁠https://impel.ai/CDG⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner....

Today I’m joined by Jessica Stafford, SVP Consumer Solutions at Cox Automotive. We dive into the how car buying behavior is evolving, why consumers are embracing AI faster than dealers and much more. This episode is brought to you by: 1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns with customers and get full visibility into all service interactions. Numa answers every call, rescues and books service appointments and lets service teams see a...

Today's show features: Lonny Soza, President of Post Oak Motor Cars Jeremy Beaver, CEO of Del Grande Dealer Group This episode is brought to you by: Impel – Dealers everywhere are delivering concierge-level customer experiences with Impel's AI Operating System. Learn how to ditch disjointed customer engagement at https://impel.ai/CDG Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠...

Today I’m joined by Greg Smith, VP operations at Leaven Automotive Group. We dive how he became the #1 Volkswagen CPO dealer in Canada, why he’s mystery shopping his own stores every month, his loss-leader strategy behind auction purchases and much more. This episode is brought to you by: 1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit...