All Podcast Episodes
Sept. 8, 2025
Matt Bowers on OEM Pulse Check, Lafontaine on Underutilized Incentives | Daily Dealer Live
Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Andrew Ruck, General Manager of Lafontaine Cadillac Buick GMC of Highland This episode is brought to you by: Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Visit https://dealer-pay.com/ to learn more. - Check...
Sept. 5, 2025
Sen. Moreno on Auto Sector Plan, Greenfield on Auto Retail VC, Murphy on OEM Futures | Daily Dealer Live
Today's show features: Sen. Bernie Moreno (R-OH) Steve Greenfield, General Partner of Automotive Ventures John Murphy, Managing Director of Strategic Advisory at Haig Partners This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ - Check out Car Dealership Guy’s stuff: ...
Sept. 4, 2025
Against All Odds: This Dealer's Rise from Refugee to 29-Store Auto Empire | Mario Murgado, CEO of Murgado Automotive Group
Today I’m joined by Mario Murgado, CEO of Murgado Automotive Group. We cover Mario’s dramatic escape from communist Cuba, his journey to building a 29-store dealership empire across five states, the growth model fueling expansion into underserved communities, the day he lost 24 employees in a single immigration raid and so much more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using a...
Sept. 3, 2025
Mohawk Honda on becoming Top-10 in CPO, Dealer Pay CEO on Hidden Payments Costs | Daily Dealer Live
Today's show features: Greg Johnson, General Manager of Mohawk Honda Julie Douglas, CEO of Dealer Pay This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solu...
Sept. 2, 2025
"Fewer Leads, More Sales"– Massive Upsides, Fatal Flaws, and Sobering Reality of AI BDCs | Daniel Kim, Director of Operations at Barnes Crossing Auto Group
Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on the phones and much more. This episode is brought to you by: 1. Widewail - Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perfect blend of high tech, high touch. Do more than generate and respo...
Aug. 31, 2025
Remote Deliveries Are Booming—So Is Fraud (Here’s How to Stay Safe) | Industry Spotlight
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Preston Stewart, National Variable Operations Director of Napleton Automotive Group, and Rudy Nieto, CEO of MavSign. This episode of the Car Dealership Guy Podcast is brought to you by MavSign. MavSign - the secure offsite closing platform for automotive dealers and lender...
Aug. 29, 2025
Gruwell on Hot AZ Car Market, Flagstaff Chevy on Training Next Gen of Auto Techs | Daily Dealer Live
Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/Haig-Report/. — Check out Car Dealership Guy’s stuff: CDG News ➤ ...
Aug. 28, 2025
“Like Watching Game Tape”: Exposing How Deals Slip on the Floor—And How to Fix It | Jake Cronin, CEO and Founder of Siro
Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. BizzyCar – CDG’s Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, packed with insights: timelines, fix status, campaign numbers—everything you need to bring lost customers back. Transform your recall manage...
Aug. 27, 2025
INFINITI on Shifting Luxury Market, Bud Clary Auto on Vid Gen in Service Lane | Daily Dealer Live
Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/Haig-Report/. — Check out Car Dealership Guy’s stuff: CDG News ➤ ...
Aug. 26, 2025
50+ Dealerships Later: The Car Business Lessons of an Industry Legend | John Bergstrom, Executive Chairman of Bergstrom Automotive
Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for retirement – and much more. This episode is brought to you by: 1. Impel - Impel AI helps you drive loyalty with proactive, personalized service outreach that scales seamlessly. From service milestones to recall alerts and tailored incentives, Impel makes service outreach fee...
Aug. 25, 2025
Banks on Private Equity Reshaping Auto, Vanguard Kia on Store Turnaround | Daily Dealer Live
Today's show features: Jason Villa, General Manager of Vanguard Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/Haig-Report/ Check out Car Dealership Guy’s stuff: CDG News ➤ ...
Aug. 22, 2025
Open Road on Third-Party Overreach, Five Star Chevrolet on Chevy EV Strategy | Daily Dealer Live
Today's show features: Michael Morais, President of Open Road Auto Group Alan Brown, General Manager of Sam Pack's Five Star Chevrolet This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franchised auto dealerships; the offering can only be made via the Private Placement Memorandum under Regulation 506(c). Led by seaso...
Aug. 21, 2025
Booms, Busts, and Big Sales: Top Trends Steering Today’s Dealership Buy/Sells | Alan Haig, President of Haig Partners
Today I’m joined by Alan Haig, President of Haig Partners. We dig into why Stellantis and Nissan are still searching for the bottom, which states are commanding the highest blue sky multiples, the drivers behind Carvana’s first brick-and-mortar win and more. This episode is brought to you by: 1. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ http...
Aug. 20, 2025
Rorhman on Fixing Dirty Data, Wyler on Why CRMs Fail, Pereira on In-House Tech | Daily Dealer Live
Today's show features: Ryan Rohrman, CEO of Rohrman Auto Group Michael McDonald, Assistant Head Coach of Marketing, Jeff Wyler Automotive Family Carolina Pereira, Marketing & Technology Director at Weston Nissan Volvo` This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franchised auto dealerships; the offering c...
Aug. 19, 2025
From the Sales Floor to the GM’s Chair: Her $1M Kia Journey (And What It Took) | Lauren WIlson Reeves, General Manager of Wilson Kia
Today I’m joined by Lauren Wilson Reeves, GM at Wilson Kia. We discuss her path from plastic surgery technician to high-powered GM, the untapped potential of having more women on the sales floor, how her open-door leadership bridges the gap between employees and executives, and more. This episode is brought to you by: 1. Cox Automotive - Omnichannel isn’t a buzzword anymore—it’s the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most ...
Aug. 18, 2025
Spisak on Acquisition Pitfalls, Adragna on Hardest Dealership Roles to Hire | Daily Dealer Live
Today's show features: David Spisak, President/CEO of Disruptive Growth Solutions, LLC Steven Adragna, General Manager at CDG Recruiting This episode is brought to you by: Prime Dealer Equity Fund - Prime Dealer Equity Fund is providing a limited number of accredited investors with $100,000 or more the rare opportunity to invest directly into franchised auto dealerships; the offering can only be made via the Private Placement Memorandum under Regulation 506(c). Led by sea...
Aug. 17, 2025
From Dead Weight to Cash Flow: The Transfer Fix for Aging Cars | Industry Spotlight
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Trent Waybright, Vice President of Pre-Owned Operations for Kelley Automotive Group, and Patrick Janes, AVP of vAuto Inventory Solutions. This episode of the Car Dealership Guy Podcast is brought to you by vAuto: vAuto - As the industry’s premier provider of end-to-end in...
Aug. 15, 2025
Roland Lynn on Nissan Challenges, Piazza on Maintenance Schedule Mismatch | Daily Dealer Live
Today's show features: Roland Lynn, Executive General Manager of Dan Davis Nissan, Clay Cooley Nissan Dave Rogers, Fixed Ops Director at Piazza Auto Group This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Plug – The only wholesale auction built for EV’s, making used EV buying f...
Aug. 14, 2025
"Stop the Churn": How AI Is Predicting (and Preventing) Service Defection | Vishal Vadodaria, CEO of AutoEngage
Today I’m joined by Vishal Vadodaria, CEO of AutoEngage. We dive into the product obsession Vishal learned under Steve Jobs, why a major public dealer group bet early on his AI tech, how Agentic AI is poised to reshape the future of the car business and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit @ http://www.CD...
Aug. 13, 2025
Jim Elder on Ford's $30K Truck, Plug CEO on EV Tradeins, Pistell on Flat Used Sales | Daily Dealer Live
Today's show features: Jim Elder, General Manager of The Suburban Collection Jimmy Douglas, CEO of Plug Joe Pistell, Founder of AutoMagicLabs.ai This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Plug – The only wholesale auction built for EV’s, making used EV buying fast, t...
Aug. 12, 2025
"You Don't Know What You Don't Know": The Mindset Shift Behind a $500M Auto Empire | Josh Potts, CEO of Mac Haik Automotive Group
Today I’m joined by Josh Potts, CEO of Mac Haik Automotive Group. We dive into how living in his car at 17 sparked his journey into auto retail, his rapid rise to GM at one of Houston’s top dealerships, and how he built a $500M empire by balancing accountability with culture — and so much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more ...
Aug. 11, 2025
Frankman Motor Company on Call Tracking Tech | Daily Dealer Live
Today's show features: Cole Frankman, Dealer Principal/Owner of Frankman Motor Company This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/...
Aug. 8, 2025
Kramer on Pricing Strategy, Niello on CRM Shift Pt.2, Lindsay CDJR on Stellantis | Daily Dealer Live
Today's show features: Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce Dennis Gingrich, Sales & Finance Director at The Niello Company Nino Sita, General Manager at Lindsay Chrysler Dodge Jeep Ram This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/haig-report/...
Aug. 7, 2025
"Race to the Top": How Dealers are Creating Trust at Scale—and Dominating Automotive Marketplaces | Alex Vetter, CEO of Cars Commerce
Today I’m joined by Alex Vetter, CEO of Cars Commerce. We unpack why consumers are getting shellshocked in the service lane, reveal the CRM blind spots from retail research to retail shopping behavior, and explore why 95% of car buyers still start their journey on third-party websites—plus much more. This episode is brought to you by: 1. CarNow - Tired of tools that promise the world but don’t deliver? CarNow isn’t one of them. One store switched to CarNow's full platform and went from a 3% to...