All Podcast Episodes

Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy
Dec. 31, 2024

Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy

Welcome to the Car Dealership Guy Podcast. In this special episode I'm speaking with my toughest critics, the Car Dealership Guy team! This episode of the Car Dealership Guy Podcast is brought to you by: 1. Access Point Consulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions to enhance business performance and drive organizational success. Learn more @ https://accesspointconsulting.com/ 2. CDG Recruiting - Building on the success of my industry...
Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Car Dealership Guy Gets Grilled by By His Toughest Critics Yet – His Own Staff | Yossi Levi, CEO of Car Dealership Guy
From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar
Dec. 26, 2024

From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar

Welcome to the Car Dealership Guy Podcast. In this episode, I speak with Taseer Badar, CEO of ZT Automotive. We dive into his entrepreneurial journey, including how President Obama "pushed him" into the car business, explore his M&A strategy, uncover which brands are on his wishlist, and reveal the tough realities behind employee layoffs. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Corpay - Corpay is transforming how dealerships handle payments. We help you save time,...
From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
From The Stock Market To The Car Market: Lessons on Scaling a 13-Rooftop Auto Group | Taseer Badar
How to Build the Next-Gen Dealership BDC | Tina Tasche
Dec. 24, 2024

How to Build the Next-Gen Dealership BDC | Tina Tasche

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at Van Horn Automotive Group. We dive into how to build the next-generation dealership BDC, Her AI features wishlist for the call center of the future, and why the traditional lead form is dead. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Podium - Turn every lead from website, email, text or phone into more sales for your dealership. Podium’s AI BDC convers...
How to Build the Next-Gen Dealership BDC | Tina Tasche
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How to Build the Next-Gen Dealership BDC | Tina Tasche
How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
Dec. 19, 2024

How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast is brought to you by: TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroids,...
How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
147
Dec. 17, 2024

The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Ernie Garcia Jr., Co-founder and CEO of Carvana. We dive into topics like the greatest comeback story of any public company ever, lessons from selling millions of cars, the future of the automotive wholesale business and much more. This episode is brought to you by: DealNow - The safe and simple way to avoid fraud, sign documents, and instantly transact any vehicle online. Learn more at https://dealnow.com/ CDG Recruitin...
The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Rise and Fall And Rise Again of Carvana | Ernie Garcia Jr., Co-Founder and CEO of Carvana
The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
Dec. 12, 2024

The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling, and unpack the infamous "Montana loophole" and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DlrDMV – With DLR50, ...
The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
144
Dec. 10, 2024

Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group where we discuss: How he's hacking the game of dealership attention by creating viral videos for his dealership, Getting on General Motor's radar and landing one of the biggest cameos in automotive, and his next big idea for automotive content. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmund...
Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Hacking the game of dealership “attention” and going viral | Nathanael Greklek, Corporate Brand Director at Mohawk Auto Group
Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
Dec. 8, 2024

Industry Spotlight: How Robots Are Changing Car Sales—And What's Next

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM Leader at Podium, and Alex Lawrence, CEO of EV Auto, to discuss how dealers are leveraging AI to cover busy showrooms and sell more cars. This episode...
Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
143
Dec. 5, 2024

The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED

Welcome to the Car Dealership Guy Podcast. In this episode, I speak with John Temerian, CEO of CURATED, a Miami-based boutique dealership specializing in rare, vintage supercars and catering to the ultra-elite. We discuss how a lifelong obsession with supercars turned into an impressive business, his wild search for "blue chip" cars, and how he became the go-to car concierge for the rich and powerful looking to build world-class car collections. This episode of the Car Dealership Guy Podcast is ...
The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Boutique "Dealership" Selling Supercars to the Ultra-Elite | John Temerian, CEO of CURATED
How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
142
Dec. 3, 2024

How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Angela Zepeda, Global Head of Marketing for X, where we discuss: Her role in reshaping Hyundai's brand presence in the American Zeitgeist, Why Hyundai is leaning into EV innovation, and her vision for taking on her biggest challenge yet... the social platform, X. This episode of the Car Dealership Guy Podcast is brought to you by: Tax Max - The Tax Max “File and Drive” Sales Event is a simple tax season program that wi...
How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How an Ex-Hyundai CMO Is Taking on Her Biggest Challenge Yet… X | Angela Zepeda, Global Head of Marketing for X
From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
141
Nov. 28, 2024

From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclu...
From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
141
Nov. 26, 2024

How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Dustin Collins, Vice President at Bill Kay Auto, to explore how an "old-school car dog" thrives with an unlikely mix of tech and EQ, why $500 might be the key to increasing car sales, the traits that define a great service director—and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' pa...
How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How an “Old-School Car Dog” Wins With An Unlikely Mix: Tech & EQ | Dustin Collins, Vice President at Bill Kay Auto
Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
139
Nov. 24, 2024

Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice President at @LoJack, and Aaron Zeigler, President at Zeigler Automotive Group, to discuss the winning strategies for car dealers to address the shif...
Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
139
Nov. 21, 2024

Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Alan Haig, CEO of Haig Partners, where we discuss: how dealers can navigate the post-election landscape in the automotive business, Fords wild rise in recent months, the imapct on AI on dealership valuations, VW's fatal mistake rolling out the relaunched Scout brand, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, b...
Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Navigating the Post-Election Landscape in Automotive: Trends, Risks and Impacts | Alan Haig, President of Haig Partners, Pt. 4
How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
138
Nov. 19, 2024

How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Le...
How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
137
Nov. 17, 2024

Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redefi...
Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
136
Nov. 14, 2024

How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https...
How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
135
Nov. 12, 2024

Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive

Welcome to the Car Dealership Guy Podcast! In this episode, I sit down with Liza Borches, CEO of Carter Myers Automotive. We dive into the bold risks that have shaped her century-old dealership group, her innovative approach to empowering employees with partial ownership, her biggest wins, regrets, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and...
Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Taking a 100-Year-Old Dealer Group to New Heights—Risks, Challenges, and Future Vision | Liza Borches, CEO of Carter Myers Automotive
How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
134
Nov. 7, 2024

How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. Ou...
How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group
133
Nov. 5, 2024

A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www...
A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group
The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
132
Oct. 31, 2024

The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jeff Swickard, Dealer Principal of Swickard Auto Group. We discuss the secret hospitality formula behind scaling to 40 dealerships, Serving 1M unique customers every year, the best customer service car brands, and his biggest challenges in replicating success in other dealerships. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-...
The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Hidden Hospitality Formula Behind Scaling to 40 Dealerships | Jeff Swickard, Dealer Principal of Swickard Auto Group
Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
131
Oct. 29, 2024

Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking for things to fix after the sale and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers wit...
Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
130
Oct. 24, 2024

Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive

Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. car market—and much more. This episode is brought to you by: Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay i...
Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
129
Oct. 22, 2024

#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, brin...
#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver