All Podcast Episodes

Today's show features: Jonathan Smoke, Chief Economist at Cox Automotive Jeff Zonen, Operating Partner & Executive Manager at Infiniti City of Queens, Infiniti City of Massapequa & KIA City of the Bronx This episode is brought to you by: Experian Automotive — Wasted advertising spend, undelivered messages, and missed opportunities are just the start of dealers' challenges. Today's consumers expect personalized experiences, making it essential to keep their contact information current. Experian A...

Today I’m joined by Shane Wood, General Manager at Bruce Titus Automotive Group. We dive into why a shortage of Ford technicians is pushing dealerships into economic warfare, how a service drive bottleneck kills profitability, how he built dealership-wide trust—and more.This episode is brought to you by:1. Cox Automotive - From virtual assistants and gen AI to automation and predictive insights, learn which AI solutions are right for your dealership. Learn more by downloading “Artificial Int...

Today's show features: Grant Cardone, CEO of Cardone Capital Tina Tasche, Innovation and Technology Specialist at Van Horn Automotive Group This episode is brought to you by: Experian Automotive — Wasted advertising spend, undelivered messages, and missed opportunities are just the start of dealers' challenges. Today's consumers expect personalized experiences, making it essential to keep their contact information current. Experian Automotive can assist you in filling in missing or incomplete cu...

Today's show features: Matt Bowers, Owner of Matt Bowers Automotive Group Jade Terreberry, Sr. Director at Cox Automotive (Autotrader) Jake Lebowitz, Dealer Principal at Raceway Auto This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They’re the same team behind names like George Saliba, Benzs & Bowties, and EV Auto—dealers who’ve built...

Today I’m joined by Ted Rubin, President of ActivEngage. We dive into why dealers don’t need more leads — they need better ones, the danger from AI that dealers don’t see coming, why a human touch is still the missing peice and much more. This episode is brought to you by: 1. Auto Hauler Exchange - Ship Smarter. Pay Less. No Middlemen. Tired of brokers driving up costs and slowing you down? Auto Hauler Exchange puts YOU in control. Ship cars faster and cheaper with 5,500+ vetted carriers. Get ca...

Today's show features: Dennis Gingrich, Sales & Finance Director at The Niello Company Alex Casebeer, GM/Dealer at Capitol Subaru of Salem, Capitol Nissan of Salem This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They’re the same team behind names like George Saliba, Benzs & Bowties, and EV Auto—dealers who’ve built national brands an...

Today I’m joined by Anthony Marino, President of Marino Chrysler Jeep Dodge Ram. We dive into his P&L sheet and get a raw view at what drives his business, How he calculates a good investment vs. a wasted expense, the culture rule that drives customer loyalty and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit @ CDK.co...

Today's show features: Todd Caputo, President at Todd Caputo Consulting Jen Morand, President of Chicago Automobile Trade Association Doug Horner (@benzsandbowties), General Sales Manager at Mercedes-Benz of North Olmsted This episode is brought to you by: Nomad Content Studio – The team behind the dealers you actually see online. Nomad works in your dealership to build a brand new pipeline of sales driven by social media content. They’re the same team behind names like George Saliba, Benzs & Bo...

Today's show features: Kyle Coleman, President/CEO of Coleman Automotive Group Harry Campbell, Owner at The Rideshare Guy Cody Harris, Sales Manager at Stephen Wade Auto Center This episode is brought to you by: Podium – Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell ...

Today I’m joined by Monik Pamecha, CEO and founder of Toma. We unpack why they embedded in Oklahoma dealerships for months, how that groundwork attracted top VCs, and why Toma refuses to build one-size-fits-all AI. This episode is brought to you by: 1. Toma - If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling ...

Today's show features: Dustin Collins, VP Director of Operations at Bill Kay Auto Group Scott Traylor, Vice President of Sales at Mia Jon Alcorn, Operating Partner at Dogwood Automotive This episode is brought to you by: Podium – Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help ...

Today I’m joined by Ben Faricy, President at The Faricy Boys. We get into his game plan for expanding across Southern Colorado, why he's starting to let go and give his GM's permission to succeed, how hiring a leadership coach was the catalyst unlearning bad habits and much more.This episode is brought to you by:1. Toma - If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and ...

Today's show features: Tom Goodwin, Author/Speaker Alan Meyer, Tesla Enthusiast Anna Del Villar, Editorial Lead at Car Dealership Guy This episode is brought to you by: Podium – Don’t miss another lead. With Podium’s AI BDC, dealerships are seeing an 80% increase in after-hours appointments by handling leads 24/7. Instantly respond to inquiries, book test drives, and let your team focus on what matters: closing deals. Learn how Podium can help you sell more cars at https://www.podium.com/car-dea...

Today's show features: Tully Williams, Fixed Operations Director at the Niello Company David Long, Executive General Manager of Hansel Automotive Group This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ ⁠https://lotlinx.com/⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠...

Today I’m joined by Graham Anderson, CCO & Co-Founder of KENECT. We get into how dealers are solving the #1 bottleneck in fixed ops, the best times to text customers, how Gen Z is flipping the script on dealer communications, and more.This episode is brought to you by:1. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn’t be one of them. That’s why dealers and automakers trust Qmerit—the go-to expert for home charging installations. Join Qmerit’s ...

Today's show features: Mike Kelley, General Manager of Bourne's Auto Center, Kerri Wise, CMO of Lotlinx, Jeff Ramsey, CMO of Ourisman Automotive Group. This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠...

Today I’m joined by Barb Edson, CMO of CDK Global. We dive into why post-sale support is becoming the new battleground for dealerships, what tech top dealers are asking for and leaning into, and why a wave of imitators still can’t dethrone the king.This episode is brought to you by:1 . Copart - Are you looking to expand your dealership’s wholesale inventory? Finding front-line ready vehicles from finance, fleet, and rental consignors is now easier than ever. Copart Select gives you transpare...

Today's show features: Eric Barbosa, VP of Variable Ops at Cavender Auto Group, Brett Sutherlin, Owner of Sutherlin Automotive Group, Ned Hennessey, Vice President Dealership Investments @ SURMOUNT This episode is brought to you by:Wrench – Want to boost your gross profits by selling prepaid maintenance, without a service center? This new offering levels the playing field between independents like me and the big dealers. Wrench TotalCare lets you offer mobile maintenance plans—oil changes, tire ...

Today I’m joined by Alan Haig, President of Haig Partners. We get into why tariffs and an uneasy economy aren’t slowing down dealership acquisitions, why new GMs should consider taking on underperforming stores, where profits are headed through the end of 2025—and more.This episode is brought to you by:1. DLRdmv - Dealers, are you still stuck using outdated interstate titling methods? DLR50 from DLRdmv modernizes out‑of‑state titling by providing 24/7 sales tax, title, and registration fees,...

Today's show features: Dorian Jimenez, Owner-Dealer Operator of Classic OKC, Ross Tinkham, GTM Leader at Podium, Michael Speigl, Dealer Principal at WE Auto. This episode is brought to you by: Wrench – Want to boost your gross profits by selling prepaid maintenance, without a service center? This new offering levels the playing field between independents like me and the big dealers. Wrench TotalCare lets you offer mobile maintenance plans—oil changes, tire rotations, even brakes—all done at your...

Today I’m joined by Ernie Boch Jr., CEO of Subaru of New England. We go behind the scenes of his billion-dollar Subaru distribution empire, how he’s influencing Subaru’s design strategy, his #1 message to dealers facing the reality of tariffs—and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit http://www.CDK.com/simple...

Today's show features: James Douvas, President of JND Consulting, Elgie Bright, Chairman of Northwood University, Matt Bowers, Owner of Matt Bowers Automotive, This episode is brought to you by: Wrench – Want to boost your gross profits by selling prepaid maintenance, without a service center? This new offering levels the playing field between independents like me and the big dealers. Wrench TotalCare lets you offer mobile maintenance plans—oil changes, tire rotations, even brakes—all done at yo...

Today's show features: Ryan Maher, CEO of BizzyCar, Aaron Zeigler, President of Zeigler Automotive Group, Justin Villa, General Manager at Clay Cooley Ford. This episode is brought to you by: BizzyCar – How are top dealers keeping service profits high—even in uncertain times? They're using BizzyCar—the “easy button” for turning recall opportunities into real revenue. Built by dealers, for dealers, BizzyCar’s AI-powered Recall Management and Mobile Service Platform helps service departments reeng...

Today I’m joined by Derek Hansen, VP of Operations at Cox Automotive. We get into how AI is reshaping inventory pricing, pro tips for navigating vehicle tariffs, where vAuto is innovating next—and more. If your dealership is interested in learning more, reach out to Derek by email: derek.hansen@coxautoinc.com This episode is brought to you by: 1, Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dea...