Today's show features:
- Brian Kramer, EVP, Dealer Growth & Success at Cars Commerce
- Ben Sporn, CMO at VIP Automotive Group of Long Island
- Zach Pucillo, Regulatory Director at KPA
This episode is brought to you by:
Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping automotive retail at https://thepresidiogroup.com/
KPA – Many automotive businesses run on lifts, chemicals, forklifts and the people who work with their hands... and five of OSHA's ten most-cited standards live right there in the service drive. KPA has helped dealerships keep those people safe since 1986, with software that's always watching out, training that reaches the newest tech on the floor, and 150 consultants who keep coming back, for more than 15,000 clients. Get the full guide for every standard on this year's list, as an exclusive from KPA, at this link: https://kpa.co/cdg-october1
[10:28] First up, Brian Kramer, EVP at Cars Commerce joins for a quick announcement.
[29:55] Then, Zach Pucillo, Regulatory Director at KPA. OSHA's new Top 10 just dropped, and some of the most-cited violations in the country are hiding right inside your service and parts departments. Zach says you can have every binder on the shelf and still be dangerously exposed. What's the first thing he'd check to tell if your safety program is real — or just for show?
[45:50] And, Ben Sporn, CMO at VIP Automotive Group of Long Island. Ben says there's a difference between being an "AI consumer" and an "AI producer" — and most dealers think they're producing when they're creating almost zero value. He's claiming roughly a million dollars a year saved and 3,000 hours a month wiped off the board. How? He'll walk us through it.
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