Today's show features:
- David Hennessey, VP of Fixed Operations at Harris Auto Group
- Tully Williams, Fixed Operations Director at The Niello Company
- Owen Montgomery, Service Advisor at Chariot Automotive Group
This episode is brought to you by:
800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F&I, BDC, Marketing, and Culture into one well oiled machine. The result? A guaranteed 25% sales increase in 90 days. Get started today @ https://www.800percent.life/cdg
Key Moments:
00:00 Show Kickoff and Guests
07:02 Auto Industry Headlines
13:21 David Hennessy on Tariffs
15:41 Fixed Ops Playbook at Scale
33:36 Tully Williams Video NPI Scoring
39:29 Transparent Tech Scoreboards
40:12 Driving ELR Down for Retention
43:20 Build From Within Playbook
46:42 CDP CRM and Outbound Hustle
01:02:02 Roundtable Talent and Data Wrap
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