Today I’m joined by Mario Murgado, CEO of Murgado Automotive Group. We cover Mario’s dramatic escape from communist Cuba, his journey to building a 29-store dealership empire across five states, the growth model fueling expansion into underserved communities, the day he lost 24 employees in a single immigration raid and…
Today's show features: Greg Johnson, General Manager of Mohawk Honda Julie Douglas, CEO of Dealer Pay This episode is brought to you by: Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @…
Daily Dealer Live is brought to you by: Dealer Pay - Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. Follow…
Advertising *efficiency* is becoming a bigger lever in retail auto. AI agents are boosting lead-to-sale conversion, allowing dealers to sell more cars with fewer leads— While rethinking how much spend is really needed. Daniel Kim, Director of Operations at @barnescrossingautogroup, shares how technology is shifting the equation. ➤ Stream the…
Get the full report on the current state of auto sales, free from CDK Global → https://carguymedia.com/cdkglobal | @CDKGlobal Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on…
Data is becoming central to dealership operations. Some groups are moving beyond vendor platforms by building internal warehouses— Unifying information and enabling coordinated outreach to car buyers. Daniel Kim, Director of Operations at @barnescrossingautogroup, shares how this shift is shaping strategy. ➤ Stream the latest episode of the Car Dealership…
Today I’m joined by Daniel Kim, Director of Operations at Barnes Crossing Auto Group. His journey from tech entrepreneur to dealership operations leader, the promises and pitfalls of AI BDCs, why he insists his team stay on the phones and much more. This episode is brought to you by: 1.…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Fraud in automotive is evolving. Physical theft has shifted into identity fraud, income scams, and deepfake tactics... Costing the industry billions. Preston Stewart, National Variable Operations Director of Napleton Automotive Group, shares how dealers are confronting the challenge. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Out-of-state deliveries are creating new sales opportunities for dealers. But crossing state lines introduces fresh risks— Especially when the deal closes online. Preston Stewart, National Variable Operations Director of Napleton Automotive Group, breaks down why verification is now a frontline issue. ➤ Stream the latest episode of the Car Dealership…
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Preston Stewart, National Variable Operations Director of Napleton Automotive Group, and Rudy Nieto, CEO of MavSign. This episode of…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today's show features: Scott Gruwell, CEO of Courtesy Automotive Group Mark Harris, Owner Operator at Flagstaff Chevrolet and Winslow Ford This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership…
Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at HaigPartners.com/Haig-Report Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…
Dealers are changing how they use conversation data. Stores are finding new ways to turn recordings into insights on sales performance, compliance, and customer behavior. Jake Cronin, CEO of @siro_app, explains how this is shaping decision-making in retail auto. ➤ Stream the latest episode of the Car Dealership Guy Podcast…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealership conversations may be one of the richest data sources in retail auto— And recording them is starting to raise new questions around customer trust. Jake Cronin, CEO and Founder of @siro_app, explains how compliance and follow-up value are turning recordings into an asset. ➤ Stream the latest episode of…
Today I’m joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. @BizzyCar – CDG’s Recall Tracker powered by BizzyCar monitors…
Today's show features: Tiago Castro, Vice President of Infiniti Americas Dustin Schuler, Marketing Director at Bud Clary Auto Group This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A…
Daily Dealer Live is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at HaigPartners.com/Haig-Report Follow Car Dealership Guy: X ➤ https://www.x.com/GuyDealership Instagram…
Autonomy and online automotive retail are gaining traction— But for most buyers, the dealership still wins on something tech can’t replicate. John Bergstrom, Executive Chairman of @bergstromauto, explains why trust and care remain the anchor in auto retail. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Consumer preference is shifting away from where a car is built. Quality, dependability, and affordability are driving the decision— Especially in segments like large SUVs where Ford and GM are leading. John Bergstrom, Executive Chairman of @bergstromauto, shares how this is shaping demand. ➤ Stream the latest episode of the…
Today I’m joined by John Bergstrom, Executive Chairman of Bergstrom Automotive. We discuss his legendary 50 year career in the car business, the exponential growth curve his dealership empire is on, Why he has no plans for retirement – and much more. This episode is brought to you by: 1.…
Today's show features: Jason Villa, General Manager of Vangaurd Kia of Arlington Cliff Banks, President & Founder of The Banks Report & AUTOVATE.org This episode is brought to you by: Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the…