Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: 7 crucial lessons dealers are carrying into 2025 (Pt. 2) This episode is brought to you by: Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way…
Average dealership rating on Google: 4.6 out of 5. However, in certain departments, bad reviews have risen. Jake Hughes, Director of Marketing at @widewail , shares what dealers need to know from their latest report. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite…
Welcome to The Daily Dealer—your go-to roundup of the top auto industry headlines for the day—keeping you informed and ahead. Today's top stories: 1. Making the Honda Nissan merger work will be a heavy lift 2. FTC targets Lindsay Automotive for alleged deceptive practices 3. Cybertruck explodes outside Trump Hotel,…
Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room. This episode of…
The dealership experience is changing—no doubt about it. But... by how much? As vehicles become more commoditized and tech levels the playing field, margins will likely compress. Kelly Stumpe, CEO & Founder at @TheCarMom, asks me where I see traditional dealerships headed. ➤ Stream the latest episode of the Car…
Welcome to the Car Dealership Guy Podcast. In this special episode im speaking with my toughest critics, the Car Dealership Guy team! This episode of the Car Dealership Guy Podcast is brought to you by: @accesspointconsulting - Access Point Consulting is a consulting firm that specializes in providing strategic solutions…
Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. Honda, Nissan formally begin talks for possible $58B merger 2. Buyers turn to smaller cars as new vehicle prices stay elevated 3. Used car sales surge during holiday season 4. Auto execs…
Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: 7 crucial lessons dealers are carrying into 2025 This episode is brought to you by: Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into…
Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. New vehicle sales forecasted to surge in 2025 after successful Q4 2. Used car price drops slowing down, hovering around $30K 3. Wholesale used car prices hold steady so far this month…
Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s Big Story: How Dealers Quietly Outsmart Their Competition This episode is brought to you by: Dealer Pay – A dealer-specific payment acceptance solution designed to boost productivity and enhance customer retention.…
Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. Amazon officially starts selling new Hyundai vehicles online 2. Prime auto loan borrowers lean toward the used car market 3. Wholesale used car prices up year-over-year in November 4. Dealer reputations improve…
Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: 3 hard-hitting auto market realities from the dealership floor—and what it could mean for 2025. This episode is brought to you by: OPENLANE - The leading online dealer marketplace…
Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. Leasing continued to rise in Q3 strengthening captive lenders 2. Negative equity and delinquencies cast a shadow on auto lending 3. Universal EV charging framework set to roll out in 2025 4.…
Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: Is this the next big profit center in used cars? Prefer to read? Take a look at the companion newsletter for this episode here (https://news.dealershipguy.com/t/CDG's-Market-Pulse) This episode is brought…
Welcome to The Weekly—your go-to roundup of the top five auto industry headlines. This week's top stories: 1. SUV market share sets record but prices remain constrained 2. U.S. new vehicle sales ramp up as year winds down 3. Dealer M&A heats up in Q3 despite profitability slide 4. 2…
Welcome to The Breakdown—your go-to source for deep dives into the trends, strategies and shifts shaping automotive retail. Today’s big story: Is Stellantis facing its time of reckoning? Now comes the hard part… Prefer to read? Take a look at the companion newsletter for this episode here (https://news.dealershipguy.com/t/CDG's-Market-Pulse) This episode…
Some dealerships are adopting strategies from luxury retail. At @ZTCorporate, a team of consultants is training staff to bring high-end service standards to their stores. Taseer Badar, Chairman & CEO, shares how this unique approach is driving results. ➤ Stream the latest episode of the Car Dealership Guy Podcast now…
Getting high-quality dealership leads isn’t what it used to be. One new approach? Chat tools requiring a phone number upfront—paired with AI responding in under 90 seconds. Tina Tasche, Head of Innovation & Technology at @vanhornautomotivegroup5193, explains how this strategy is driving better prospects. ➤ Stream the latest episode of…
One day it’s full electrification by 2030. The next, it’s “unplug your EVs—the grid can’t handle it.” The car business can be unpredictable... But franchise laws and a strong dealer network keep opportunities alive. Taseer Badar, CEO of @ZTCorporate explains why he’s betting big on the future. ➤ Stream the…
Short-term thinking often plagues the car business. Strong incentives and steady leadership change that narrative. @ZTCorporate's leadership team averages 15+ years with the company, reflecting a focus on long-term growth and performance rewards. Taseer Badar, Chairman & CEO, shares what’s next. ➤ Stream the latest episode of the Car Dealership…
Welcome to the Car Dealership Guy Podcast. In this episode, I speak with Taseer Badar, CEO of @ZTCorporate. We dive into his entrepreneurial journey, including how President Obama "pushed him" into the car business, explore his M&A strategy, uncover which brands are on his wishlist, and reveal the tough realities…
AI is shaking up CRMs and web chat at car dealerships... But many dealers still have doubts. Real-time inventory data could be the next big step, helping systems track deposits and in-transit vehicles instantly. Tina Tasche of @vanhornautomotivegroup5193 credits it with bringing 80% of scheduled prospects through their doors—and shares…
AI is changing the way dealerships handle leads— But for now, it may not be the whole solution. Van Horn Auto Group is blending AI with human expertise, freeing employees to focus on higher-level tasks and go deeper with prospects. Tina Tasche, Head of Innovation & Technology at @vanhornautomotivegroup5193, explains…
Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Tina Tasche, Head of Innovation & Tech at @vanhornautomotivegroup5193. We dive into how to build the next-generation dealership BDC, her AI features wishlist for the call center of the future, and why the traditional lead form is…