Vendor Insights Podcasts

Jan. 21, 2025

Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Dealer Pay - Designed to increase productivity and customer retention, offering...
Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer
Jan. 19, 2025

The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes. This episode of the Car Dealership Guy Podcast is brought to you by Foureyes: Foureyes - No one buys a car because AI bombards them about test drives. They buy when they find the right match on your lot. That's why Foure...
The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight
Jan. 16, 2025

The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2024, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025. This episode of the Car Dealership Guy Podcast is brought to you by: 1. OPENLANE - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions,...
The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly
Jan. 9, 2025

The Team Extinguishing Service Department "Heat Cases"—and Protecting Dealership Profitability  | Tasso Roumeliotis

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns w...
The Team Extinguishing Service Department "Heat Cases"—and Protecting Dealership Profitability  | Tasso Roumeliotis
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Team Extinguishing Service Department "Heat Cases"—and Protecting Dealership Profitability  | Tasso Roumeliotis
Jan. 2, 2025

The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perf...
The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding
Dec. 19, 2024

How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast is brought to you by: TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroid...
How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert
Dec. 12, 2024

The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling, and unpack the infamous "Montana loophole" and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DlrDMV – With DLR50...
The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson
Dec. 8, 2024

Industry Spotlight: How Robots Are Changing Car Sales—And What's Next

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM Leader at Podium, and Alex Lawrence, CEO of EV Auto, to discuss how dealers are leveraging AI to cover busy showrooms and sell more cars. This episo...
Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How Robots Are Changing Car Sales—And What's Next
141
Nov. 28, 2024

From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exc...
From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title
139
Nov. 24, 2024

Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice President at @LoJack, and Aaron Zeigler, President at Zeigler Automotive Group, to discuss the winning strategies for car dealers to address the shi...
Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic
138
Nov. 19, 2024

How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. ...
How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services
137
Nov. 17, 2024

Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redef...
Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues
136
Nov. 14, 2024

How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ htt...
How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro
134
Nov. 7, 2024

How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. ...
How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud
131
Oct. 29, 2024

Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sanjiv Yajnik, President of Financial Services at Capital One, and Kris Gaerlan, President of Dallas Lease Returns where we discuss: Why people don't trust car dealers and how to fix it, Creating unique experiences in the car dealership, Why he's calling buyers looking for things to fix after the sale and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers w...
Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Why People Don't Trust Car Dealers… And How to Fix it | Kris Gaerlan, President of Dallas Lease Returns and Sanjiv Yajnik, President of Financial Services at Capital One
130
Oct. 24, 2024

Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive

Welcome to the Car Dealership Guy Podcast! In this episode, I'm joined by Jonathan Smoke, Chief Economist at Cox Automotive. We dive into some of the biggest topics shaping the 2024 car market, including shocks and surprises, the painful new phase for the used car market, why new car discounts have plateaued, and the evolving segments of the U.S. car market—and much more. This episode is brought to you by: Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay...
Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
Car Market Forecast For 2024: Shocks and Twists You Need to Know | Jonathan Smoke, Chief Economist at Cox Automotive
129
Oct. 22, 2024

#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Fede Ranero, CEO of Draiver where we discuss: How he's building the "Uber for car deliveries" and moving 1.4M vehicles per year, the #1 reason why customers skip vehicle service, what he learned from a leaked Elon Musk email, demystifying logistics for car dealers and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, br...
#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#129 Inside the "Uber of Car Deliveries": Moving 1.4M Vehicles a Year! | Fede Ranero, CEO of Draiver
128
Oct. 17, 2024

#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ryan Maher, CEO of BizzyCar where we discuss: The business side of 70M+ recalled vehicles, Most troubled car brands struggling with recalls, Shocking revelations from BizzyCar recall report and more. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https:/...
#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#128 The Business Side of 70M+ Recalled Vehicles: What Dealers Are Gaining | Ryan Maher, CEO of BizzyCar Pt.2
126
Oct. 10, 2024

#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Lear...
#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global
125
Oct. 8, 2024

#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year’s virtual CONNECT co...
#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay
121
Sept. 24, 2024

#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on ...
#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel
114
Aug. 29, 2024

#114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce. We discuss: How he designs retail experiences for 30M car shoppers, best practices for selling cars online, how dealers are gaming the marketplace algorithms and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DLRdmv - Everyone knows out of state titling is a major headache. It doesn’t have to be this way....
#114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#114 Building a marketplace for 30M monthly car shoppers, How dealers are gaming the marketplace algorithm, Best practices for selling cars online | Matthew Crawford, Chief Product & Innovation Officer at Cars Commerce
113
Aug. 27, 2024

#113 The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and sale-leasebacks | Mark Pomella, Vice President at SAB Capital

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Mark Pomella, Vice President at SAB Capital where we discuss: The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to ...
#113 The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and sale-leasebacks | Mark Pomella, Vice President at SAB Capital
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#113 The $30B market hiding within dealerships, How private equity values car lots, Dealership real estate tax hacks and sale-leasebacks | Mark Pomella, Vice President at SAB Capital
109
Aug. 13, 2024

#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Brad Miller, Head of Legal at ComplyAuto where we discuss: The most costly mistakes dealers are making, Why the FTC is coming after car dealers, Top 3 "sleeper" risks in the car biz and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes....
#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto
Car Dealership Guy | Auto Industry Insights | Content & News | Podcast | Live Show
#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto