Vendor Insights Podcasts

April 20, 2025

Industry Spotlight: Why Tariffs Could Fuel a Used Car Squeeze– And How Dealers Are Pivoting

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Doug Obenhaus, President Texas Auto Sales, and David Kang, Chief Marketing & Analytics Officer, Copart. This episode of the Car Dealership Guy Podcast is brought to you by Copart: Copart – Are you looking to expand your dealership’s wholesale inventory? Finding front-line...
April 17, 2025

Industry Spotlight: Who Killed The Loaner Car– And Why Service Customers Don’t Miss It

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Cody Hansen, Fixed Operations Director Ferman Automotive, and Matt Gonzalez, Sr. Account Executive, Automotive at Uber. This episode of the Car Dealership Guy Podcast is brought to you by Uber For Business: Uber For Business - With Uber for Business, dealerships create a ...
April 10, 2025

Industry Spotlight: How a Superbowl Champion Helped Cable Dahmer Crack The Code On Interstate Vehicle Shipping

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Tom Bear, Platform Used Car Director at Cable Dahmer Automotive Group, Stephan Morris, Used Vehicle Acquisition Manager at Cable Dahmer Automotive Group, and Frank Zombo, Vice President of Sales at Auto Hauler Exchange. This episode of the Car Dealership Guy Podc...
April 3, 2025

The Hidden EV Hurdle: Why Charging Still Stumps Buyers & How Dealers Can Fix It | Oliver Phillips, Chief Operating Officer of Qmerit

Today I’m joined by Oliver Phillips, COO of Qmerit. We break down the #1 EV problem dealers aren’t talking about—and how to solve it, why Florida is quietly becoming an EV powerhouse, how EVs are cutting through the political noise, and a whole lot more. This episode is brought to you by: 1. OPENLANE - ‪The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/ 2. E...
March 27, 2025

The Data Battle in Auto Retail: Who’s Losing, and How Dealers Can Take Control | Chad Rycenga, Chief Product Officer at Authenticom

Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how smart businesses are using data to unlock serious profits. This episode is brought to you by: 1. CRC Transport LLC - If you’re tired of unreliable vehicle transport services or frustrated with delayed deliveries, you need to hear this. CRC Transport LLC operates as a prem...
March 4, 2025

Industry Spotlight: Tasca Auto Group's Secret to Bringing Long-Lost Customers Back To The Dealership

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Bob Tasca III, VP of Tasca Automotive Group, and Ryan Maher, CEO of BizzyCar. This episode of the Car Dealership Guy Podcast is brought to you by BizzyCar. 1. BizzyCar — built by dealers, is an AI-powered Recall Management and Mobile Service Platform that increases ...
Feb. 25, 2025

How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpoint—The Card Swipe | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jennica Krebsbach, Controller at Van Horn Auto Group, and Julie Douglas, CEO of Dealer Pay. This episode of the Car Dealership Guy Podcast is brought to you by Dealer Pay: 1. Dealer Pay – Designed to increase productivity and customer retention, Dealer Pay is a dealer-spec...
Feb. 13, 2025

How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos. This episode of the Car Dealership Guy Podcast is brought to you by Amazon Autos. 1. Amazon Autos - Learn more about the Amazon Autos Beta here 🚨 Don’t forget to subscribe to Ca...
Jan. 28, 2025

A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald

Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Richtech Robotics - Titan is the autonomous parts delivery system that keeps techs in bays, helping y...
Jan. 23, 2025

Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If yo...
Jan. 21, 2025

Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Dealer Pay - Designed to increase productivity and customer retention, offering...
Jan. 19, 2025

The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight

Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes. This episode of the Car Dealership Guy Podcast is brought to you by Foureyes: Foureyes - No one buys a car because AI bombards them about test drives. They buy when they find the right match on your lot. That's why Foure...
Jan. 16, 2025

The 2025 Wholesale Car Market Explained – Key Insights and What’s Ahead | Peter Kelly

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Kelly, CEO of OPENLANE where we discuss a breakdown on how the wholesale car market finished off 2024, how volume trends are bucking expectations, and the key trends and challenges facing the segment in 2025. This episode of the Car Dealership Guy Podcast is brought to you by: 1. OPENLANE - The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions,...
Jan. 9, 2025

The Team Extinguishing Service Department "Heat Cases"—and Protecting Dealership Profitability  | Tasso Roumeliotis

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tasso Roumeliotis, CEO of Numa, where we discuss: how to extinguish service department "heat cases" before they burn profitability, why 911 started his entrepreneurial journey, when AI should answer phone calls and when it shouldn't, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Numa - Numa is the first AI agent platform for auto dealerships. Address communication breakdowns w...
Jan. 2, 2025

The Raw Truth About What Customers Think of Dealerships — And How Dealers Are Responding

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Matt Murray, CEO and Jake Hughes, Director of Marketing at Widewail where we discuss the raw truth about what customers think of dealerships and why customers are the empty chair in the board room. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Widewail – Power your reputation engine with Widewail. Go Google-first. Our approach is proactive: mostly automated, sometimes manual. The perf...
Dec. 19, 2024

How Car Dealers Are Cracking the "Customer Retention" Code | Brice Englert

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brice Englert, CEO of TradePending. We discuss how car dealers are cracking the customer retention code, insights from competing with car-buying giants like Carvana, and how consumer loyalty is shifting in the age of hybrids. This episode of the Car Dealership Guy Podcast is brought to you by: TradePending - TradePending makes dealers' websites convert better with their trade-in tool and payment calculator on steroid...
Dec. 12, 2024

The Secret Weapon Helping Dealerships Sell Cars Coast-To-Coast | David Donaldson

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling, and unpack the infamous "Montana loophole" and much more. This episode of the Car Dealership Guy Podcast is brought to you by: DlrDMV – With DLR50...
Dec. 8, 2024

Industry Spotlight: How Robots Are Changing Car Sales—And What's Next

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Ross Tinkham, GTM Leader at Podium, and Alex Lawrence, CEO of EV Auto, to discuss how dealers are leveraging AI to cover busy showrooms and sell more cars. This episo...
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Nov. 28, 2024

From Gut Instinct to Data Insights: How Modern Dealerships Are Transforming Car Shopping | Aharon Horwitz & Brad Title

Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by Aharon Horwitz, Founder & CEO of Fullpath, and Brad Title, Founder & CEO of Gubagoo. We discuss how dealers are transforming car shopping experiences with data, AI’s mainstream adoption in dealerships, 2025 predictions for data integration in automotive, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world’s best online dealer marketplace for used cars, bringing you exc...
139
Nov. 24, 2024

Industry Spotlight: How Dealers Are Battling the Car Theft Epidemic

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Melissa High, Vice President at @LoJack, and Aaron Zeigler, President at Zeigler Automotive Group, to discuss the winning strategies for car dealers to address the shi...
138
Nov. 19, 2024

How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. ...
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Nov. 17, 2024

Industry Spotlight: How 2024 Innovations Are Solving Vehicle Shipping Issues

Welcome to Industry Spotlight, a new show on the Car Dealership Guy Podcast hosted by Sam D'Arc. In each episode, Sam highlights the most compelling dealerships and innovative companies in automotive, diving into key trends, best practices, and insights from those shaping the future of automotive retail. Today, Sam sits down with Royce Neubauer, CEO of Auto Hauler Exchange, and Denton Gupton, Used Car Director at Jim Ellis Volvo Cars Mall of Georgia, to discuss the game-changing solutions redef...
136
Nov. 14, 2024

How a Former Mortician Cracked Dealers' #1 Profitability Issue | Peter Duffy Jr., CEO of Dealer Image Pro

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Peter Duffy Jr., CEO of Dealer Image Pro where we discuss: How a professional photographer cracked dealers' #1 profitability issue, the most impactful dealer website features, the future of content creator dealerships and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ htt...
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Nov. 7, 2024

How 28 Seconds Are Quietly Transforming Dealership Profits | Jim Roche, CEO of WarrCloud

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, Founder & CEO of WarrCloud, where we discuss: How 28 seconds is quietly transforming dealership profits, why EVs are going to transform service centers, exposing $140K of hidden dealership revenue and much more. This episode of the Car Dealership Guy Podcast is brought to you by: Ikon Technologies – Ikon Technologies was founded by dealers, for dealers, to solve the daily challenges your dealership faces. ...