New service tech success may come down to this trait

Hiring for technicians is shifting toward mindset over skillset.

Dealers are looking for attitude and adaptability as the foundation for building lasting talent.

Ed Roberts, COO of @Bozardfordstaugustine, explains how this approach is shaping hiring decisions.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @CoxEnterprisesInc, @DLRdmv and Nomad Content Studio