Daily Dealer Live is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory’s most compelling features and accolades to highlight…
Amazon is testing its way into the auto retail funnel— But some dealers aren’t sold on the model yet. Marcello Sciarrino, Partner at Island Auto Group, breaks down why removing F&I and trade control leaves stores with no margin to win. ➤ Stream the latest episode of the Car Dealership…
Today's show features: Gerry Raymond, President of Gerry Raymond Automotive Kevin Strosnider, Dealer Operator of Strosnider Chevrolet This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that…
Stair-step incentives are becoming a pain point for dealers. Programs built to push units are instead fueling *race-to-bottom* pricing. Marcello Sciarrino, Partner at Island Auto Group, explains why stair-step pressure is breaking alignment between OEMs and retailers. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Today I’m joined by Marcello Sciarrino, Co-Owner Island Auto Group. We unpack how family-owned dealerships can stand out against national groups, why transparency matters now more than ever, and the biggest fixed ops opportunities in today’s market. We also get into service retention, culture, and why Toyota’s hybrid strategy is…
Daily Dealer Live is brought to you by: @fullthrottleAI – fullthrottle.ai® helps dealers, OEMs, and automotive agencies deliver laser-sharp, household-level omnichannel targeting with the first generative-AI powered automotive DSP — enabling identity-based reach and real-time bidding efficiency. We’re also a proud partner of the Automotive Media Marketplace, bringing smarter, tierless…
Service phones remain one of the slowest systems inside the dealership. AI scheduling tools are stepping in as the first *relief* valve— Picking up where customers typically abandon. Mark Altieri, EVP of Business Development at Zonic Design, breaks down how voice tech is tackling the weakest link in service communication.…
Today's show features: JR Toothman, Owner of Toothman Ford Amol Waishampayan, Co-Founder of Fullthrottle.ai Glenn Lundy, President of 800% Elite Auto This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare…
Wild auto market stats from @vAutoInc For a season that’s supposed to be dead quiet… segments of the market are holding up. Dealers who react fast — and price smarter — are going to clean up while everyone else scrambles. Data via @vauto’s Winning Today’s Race To The Consumer video…
Post-warranty drop-off is becoming one of the *costliest* leaks in fixed ops. More dealers are seeing revenue walk when engagement breaks after warranty. Mark Altieri, EVP of Business Development at Zonic Design, explains how lowering friction is keeping customers in-house. ➤ Stream the latest episode of the Car Dealership Guy…
Today I’m joined by Mark Altieri, EVP of Business Development at Zonic Design. We break down why fixed ops is still the most under-leveraged profit center in dealerships—and how communication gaps are quietly eroding customer loyalty. Mark explains how AI is reshaping customer engagement, why half of a dealership’s DMS…
Daily Dealer Live is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory’s most compelling features and accolades to highlight…
Today's show features: - Tim Pohanka, Vice President of Pohanka Nissan Hyundai - Jeremy Scates, Owner of 111 Motorcars - Dario Arnautovic, General Manager of Urban Motors This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
Dealers are rethinking how they handle "long-tail" leads. AI platforms are now tailoring first responses to the exact source— Meeting shoppers in the context they came in with. Matt Muilenburg, Chief Product Officer at @GetImpel explains how this shift is lifting appointment rates across overlooked lead channels. ➤ Stream the…
Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/ Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu Check out Car Dealership Guy’s stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs…
The push for fast, consistent communication is stretching the traditional BDC model. More stores are leaning on AI to keep customers engaged until a salesperson steps in. Jeremy Nowling, Sales and Digital Retailing Director at @BobRohrmanAutoGroup , explains how tech is reshaping the early part of the sales journey. ➤…
Service phones are becoming a bigger bottleneck in fixed ops. Kim Saylor, Senior Director of Product Marketing at @CDKGlobal, explains how rising hold times are pushing dealers toward AI scheduling tools. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeremy Nowling, Sales and Digital Retailing Director at Rohrman Auto Group, and Matt Muilenburg, Chief Product Officer of Impel.…
Daily Dealer Live is brought to you by: Overfuel – Dealers: You’re torching $30 of every $100 in marketing spend when your site flunks Google’s basic performance test. Why keep using outdated website technology that's killing your profits? Overfuel is the new technical standard in automotive websites, proven to grow…
More dealers are eyeing the jump into luxury and exotic retail. Todd Blue, CEO of LAPIS, breaks down why operating at the top end demands a completely different standard of experience. ➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by…
Today's show features: Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura Alex Griffis, CEO of Overfuel Jamie Kent, Chief Strategy Officer of Overfuel Manny Gonzalez, Fixed Operations Manager at Ramsey Mazda This episode is brought to you by: Cars.com – the #1 most recognized automotive marketplace and…