"You Don't Know What You Don't Know": The Mindset Shift Behind a $500M Auto Empire | Josh Potts, CEO of Mac Haik Automotive Group

Today I’m joined by Josh Potts, CEO of Mac Haik Automotive Group. We dive into how living in his car at 17 sparked his journey into auto retail, his rapid rise to GM at one of Houston’s top dealerships, and how he built a $500M empire by balancing accountability with culture — and so much more.
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Topics:
06:32 Homeless to CEO
09:07 Best culture change strategies
16:22 Balance accountability with culture
20:02 Most effective employee incentives?
30:02 What defines intentional leadership?
33:25 Childhood lessons that shaped success
36:20 Implementing new strategies
48:29 How to Fix underperforming stores?
01:02:32 Keys to continuous improvement?
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