Service is becoming a bigger focus as new car margins tighten.
Some dealer groups are leaning into retention and convenience to stabilize growth as inventory grows.
Andrew Spitzer, COO of @SpitzerAutoVideos, explains how service-driven programs are shaping their strategy in 2026.
➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @merchantadvocate5433, @GetImpel and Nomad Content Studio
