Facility upgrades are becoming a key tension point in dealer–OEM relations.

Dealers investing tens of millions are pressing for fair returns and privacy-minded data sharing that powers lead scoring.

Joseph Agresta, Jr, President of @benzelbusch & Chair of the Mercedes-Benz Dealer Board, explains how these negotiations are evolving.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @Podiumsoftware, @vAutoInc, Nomad Content Studio