Today's show features:
- Karianne Thomas, Director of Security at Zeigler Auto Group
- Brad Wise, Executive Manager at Ferman Chevrolet Mazda
This episode is brought to you by:
KPA – The 700Credit data breach has triggered FTC Safeguards Rule obligations and state notification requirements that dealers must act on immediately. Non-compliance means regulatory penalties, legal liability, and reputational damage. KPA's VP of Compliance Adam Crowell and 700Credit's Ken Hill reveal what regulators expect, your notification deadlines, and how to avoid enforcement action. Don't wait until auditors come knocking—get the compliance guidance you need to protect your dealership from this breach fallout. Watch the webinar here: https://webinars.on24.com/kpa/CDG2025
Key moments:
00:00 Introduction and Welcome
01:44 Today's Show Overview
02:41 Industry News Highlights
08:20 Security and Risk Mitigation
19:51 Fraud Prevention Strategies
31:09 Strategizing Against Fraud in Auto Groups
31:43 Holiday Security Tips for Dealers
34:42 Interview with Brad Wise: Sales Strategies
40:07 The Role of BDC in Car Sales
49:22 Recruitment and Social Media in Dealerships
