Day-to-day dealership operations are getting harder to standardize.

Jeff Laethem, President of Ray Laethem Buick GMC, shares how his 20% checklist helps teams stay consistent and customer-focused.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @CoxEnterprisesInc, @Podiumsoftware, and Nomad Content Studio