Today's show features:
Brad Miller, CEO of ComplyAuto
Will O'Hara, General Manager at Zeigler Auto Group
Roy Davila, Variable Operations Director at Steele Auto Group
This episode is brought to you by:
Cars.com – the #1 most recognized automotive marketplace and the place shoppers turn for trusted expertise and a better way to compare vehicles. Unlike marketplaces that reduce everything to price, Cars.com automatically merchandises your inventory’s most compelling features and accolades to highlight true value and help shoppers make confident buying decisions. Cars.com is the flagship offering from Cars Commerce, an audience-driven technology company simplifying everything about buying and selling cars. Learn more at https://www.carscommerce.inc/marketplace.
CDG Circles – A modern peer group for auto dealers. Private dealer chats. Real insights — confidential, compliant, no travel required. Visit https://cdgcircles.com/ to learn more.
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
Key moments:
00:00 Introduction and Welcome
04:57 Industry Headlines and Market Trends
08:03 700 Credit Data Breach
09:02 Interview with Brad Miller on Data Security
20:25 Dealer Strategies and Best Practices
39:39 Aggressive Sales Strategies in Challenging Conditions
40:28 Optimizing Used Car Inventory and Pricing
44:38 Balancing Incentives and Retail Fundamentals
47:33 Hiring and Training the Right Team
53:02 Innovative Sales Techniques and Future Outlook
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