Today's show features:
- Wesley McCullar, Dealership Operator of Lake Norman CDJR
- Tina Tasche, Innovation and Technology Specialist at Van Horn Automotive Group
This episode is brought to you by:
Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/
Key Moments:
00:00 Why Social Media & ROI Metrics Decide What Stays
02:30 Show Kickoff + Auto Industry Headlines Roundup
08:34 Meet Tina Tasche: Van Horn Milestones & the Big Tech Stack Migration
10:36 Doubling AI Engagement: Podium, AI Studio, and What They Changed
20:44 Switching to Tekion: Planning, Challenges, Data Cleanup & Building a Warehouse
28:49 Training the AI with Policies: Keeping Dealership Agents Updated
29:56 Sponsor Break + Tina’s Tech Stack Transition
31:22 Used Cars as the “Rocket Launcher”: Scaling Volume with Auctions & Total Profit Math
36:30 Building an Off-Street Buying Center: Marketplace Sourcing, Logistics & AI Tools
44:14 Reputation, Culture & 2026 Priorities: AI Roundtable and Fixed Ops Focus
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