Today's show features:
Jarrod Kilway, VP of Digital Ops at Casa Auto Group
Ben Hadley, Founder of AutoGenius
This episode is brought to you by:
Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial at https://www.toma.com/cdg
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
Key moments:
00:00 Introduction and Welcome
04:08 Fort Wayne Facility Celebration
05:03 Today's Show Highlights
06:51 EV Market Update
15:46 AI Integration in Automotive
35:12 Training GPTs with Data Fields
35:38 Surprising Discoveries in Data Analysis
36:58 Cost and Integration of AI Systems
40:00 Operational AI in Automotive
48:14 Exploring Blue Ocean Strategies
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