Autonomy and online automotive retail are gaining traction—

But for most buyers, the dealership still wins on something tech can’t replicate.

John Bergstrom, Executive Chairman of @bergstromauto, explains why trust and care remain the anchor in auto retail.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @GetImpel, @openlaneus and CDG Dealer Consulting