Modernizing the service lane is becoming a customer experience play.
How?
By giving drivers control over how they engage.
Richard Lupo, Fixed Ops Director at Apple Tree Automotive, shares how tech upgrades are building trust before the first conversation.
➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @CDKGlobal, @openlaneus , and Nomad Content Studio
