Today's show features:
- Charlie Dyjak, Senior Manager, Legislative Affairs at NADA
- Greg York, President/CEO of Vann York Auto Group
- Sherryl Nens, SVP Head of US Dealer Sales at Privacy4cars
- Josh Johnson, CEO of Don Johnson Auto Group
This episode is brought to you by:
Impel – Your sales team should be selling—not answering the same questions after hours or chasing low-intent leads. Impel Sales AI works the inbox 24/7, qualifying every lead, responding with intent-aware, personalized answers, and booking showroom appointments automatically. With Agentic Response, Impel interprets context in real time and hands off only ready-to-buy customers—complete with full conversation history and smart summaries—so your reps can step in at exactly the right moment. See how we turn your BDC into a powerhouse at NADA 2026, Booth #4331W and at https://impel.ai/sales-ai
Privacy4cars – Privacy4Cars helps automotive dealers protect customer trust by properly removing personal data from connected vehicles. As cars become more data-driven, Privacy4Cars gives dealers a simple, standardized way to reduce risk at resale. Drive new revenue, more loyalty, and less risk with Privacy4Cars. Learn more at https://privacy4cars.com
Key Moments:
00:00 Introduction and Episode Overview
03:39 Industry Headlines: AI, Auto Insurance, and Trade
08:24 Catalytic Converter Theft: The Part Act
26:38 Privacy Concerns in Automotive Data
27:24 Conclusion and Sponsor Message
33:04 Consumer Trust and Technology Integration
33:42 Privacy for Cars: App Functionality and Benefits
34:52 Legal and Financial Implications for Dealers
38:10 Consumer Awareness and Dealer Responsibilities
46:18 Interview with Josh Johnson: Business Insights and EOS Implementation
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