Mobile service is gaining momentum in fixed ops.

Dealers using it are recovering retention they’ve historically lost—

Pulling back sold customers who stopped returning to the store.

Kim Saylor, Senior Director of Product Marketing at @CDKGlobal, explains why NPS rises faster when service goes to the driveway.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @openlaneus, @vAutoInc and @CDKGlobal