Today I’m joined by Graham Anderson, CCO & Co-Founder of KENECT. We get into how dealers are solving the #1 bottleneck in fixed ops, the best times to text customers, how Gen Z is flipping the script on dealer communications, and more.
This episode is brought to you by:
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Topics:
01:29 How is AI transforming dealerships?
04:24 What shaped your company's journey?
06:52 Why reputation management matters?
10:44 Benefits of automated scheduling
18:42 Biggest tech integration challenges?
21:58 The future AI applications in auto
23:30 Text vs voice for customers
26:27 How to optimize service departments?
32:28 Industry outlook for next year?
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