Gen Z loyalty is becoming a quiet *engine* in auto retail.

More young buyers are returning to the same store for service—

Building repeat business through consistent experiences.

Kim Saylor, Senior Director of Product Marketing at @CDKGlobal, breaks down how this trend is taking shape.

➤ Stream the latest episode of the Car Dealership Guy Podcast now on your favorite platform—brought to you by @openlaneus, @vAutoInc and @CDKGlobal