Today's show features:
Chuck Turck, Fixed Ops Director at Classic Cadillac and Subaru
David Cerqueira, Service Director at Benzel-Busch Motor Car
This episode is brought to you by:
Haig Partners – Public retailers cite it. National media trusts it. Dealers rely on it. The Haig Report® sets the standard for dealership M&A data and trends in auto retail. Read it at https://haigpartners.com/haig-report/
Key moments:
00:00 Introduction and Welcome
03:44 Fixed Ops Monday Overview
04:45 Auto Industry Headlines
08:53 Interview with Chuck Turk
11:31 The Importance of Customer Experience
31:41 Fired Up About Video MPI
32:08 Hague Partners and the Tariff Quagmire
34:55 Fixed Ops Insights with David Qura
38:03 Maximizing Service Department Efficiency
47:04 Future of Fixed Ops and Final Thoughts
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