Today's show features:
Parker Jones, General Manager at Jones Auto Centers
Drew Diehl, EVP of Client Strategy at Stream Companies
Tyler Burton, General Sales Manager at Serra Auto Group Champaign
This episode is brought to you by:
Toma – If your BDC or Service Advisors are buried in calls, it’s time for a smarter solution. Toma builds custom AI agents that answer 100% of your dealership’s inbound calls and handle tasks like booking service, checking recalls, and scheduling test drives—without tying up your team. Dealers using Toma are saving 30–40 staff hours a week and booking 100+ extra appointments every month. Exclusive for CDG Listeners: Start your no-risk, 1-month free trial at https://www.toma.com/cdg
Stream Companies – Deals don’t wait. Why should your incentives? Stream Companies’ Retail Ready updates offers in hours, then launches them across your website, specials pages, search ads, display, and video. In an industry where timing and visibility are everything, faster updates mean more sales and more deals closed. Stay ahead with Retail Ready. Visit https://carguymedia.com/42aLefQ to learn more.
Car Dealership Guy is back with our second annual NADA Party—happening in Las Vegas on Thursday, February 5th. It’s the hottest ticket at NADA 2026. Spots are limited and unfortunately we can't invite everyone —so RSVP today at https://carguymedia.com/cdglive and we hope to see you in Vegas!
Key moments:
00:00 Introduction and Welcome
06:04 Breaking News: Acura Cancels EV Production
07:48 Carvana's Expansion and Market Impact
10:51 Ford's Recall Challenges and Mobile Service
25:20 Cultural Pillars and Competing with Carvana
34:23 Impact of Tariffs on Automotive Market
35:36 AI and Digital Advertising in Automotive
38:48 Introducing Retail Ready Program
42:59 Challenges and Solutions in Co-op Compliance
48:37 Insights from Tyler Burton on Automotive Sales
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