Today's show features:
- Richard Brunell, General Sales Manager at Toyota of Bellingham
- Jarrod Kilway, VP of Digital Ops at Casa Auto Group
- Devin Kaulback, General Manager of Subaru of Niagara
This episode is brought to you by:
Stream Companies – How much revenue is slipping through the cracks at your dealership? Stream Companies’ Missed Opportunities Report analyzes your strategy and highlights where you can drive more sales, faster. Request your free report today at https://www.streamcompanies.com/MissedOpportunitiesReport/
Key Moments:
11:58 Negative equity spikes to 56% of loans.
17:10 Crush OEM goals using alternate allocation networks.
19:15 Gift baskets to competitors secure inventory trades.
29:20 SmartPath replaces back-and-forth with chat checkouts.
35:25 AI agents text you insights before asking.
39:30 Wearable AI audits customer sentiment in real-time.
47:38 Track visitors who bought from competitors elsewhere.
59:05 iPad menus add $700 F&I profit per deal.
1:01:22 Stop using auctions; buy from service drives.
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