Inside Jack Hollis’ Shocking Toyota Exit: Why He Left—and What’s Next | Jack Hollis, Former COO of Toyota Motor North America

Today I’m joined by Jack Hollis, former COO of Toyota Motor North America. We unpack his 30-year journey helping Toyota become the #1 car brand in America, why he walked away at the top, and what he’s planning next.
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Topics:
00:50 How did Jack's early life shape him?
05:43 What defined Jack's Toyota career beginnings?
12:28 How will dealerships evolve in future?
19:26 What personal values drive Jack's leadership?
25:55 Key lessons from 33-year career
27:51 How Toyota achieved record profits?
29:33 How regulations impact car buyers?
36:34 What core values build success?
49:30 What's next for Jack Hollis?
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