Sept. 18, 2025

"F&I Must Come First!" — 2,900+ Hours of F&I Research Distilled in 30 Minutes | Jason Swiech, Product Marketer at CDK Global

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Show Notes

Today I’m joined by Jason Swiech, Product Marketer at CDK Global. We discuss what top-performing dealers are doing in the F&I office, why double-entry data is crushing customer satisfaction, the add-on products flying off the shelves and much more.

Read CDK Global’s 2025 F&I Shopper Study mentioned in the episode here: https://www.cdkglobal.com/insights/new-report-shows-shifts-fi-trust

This episode is brought to you by:

1. Repair360 - If you’re in the used car business, you know wasted time is wasted money. Check out Repair360—the first and only reconditioning software that connects every function in the dealership to tighten recon and help you sell more cars — No more hounding vendors. Goodbye endless texts and hallway chases. Repair 360 connects all the dots. See where every car is and what its recon is costing minute-to-minute in real time. Go to ⁠⁠https://www.repair360.com⁠⁠

2. Cox Automotive - Omnichannel isn’t a buzzword anymore—it’s the playbook winning dealers are running. In a world where the buyer journey is more fragmented than ever, the most successful dealers are connecting the dots—online, in-store, and everywhere in between. The result? Smoother deals, faster turnarounds, and serious lift at the bottom line. Nearly 80% of omnichannel dealers are seeing higher close rates, and you can too. Want in? The Omnichannel Dealership—a new guide from Cox Automotive—breaks it all down. Click the link to download it now free. @ ⁠⁠https://www.coxautoinc.com/retail/omnichannel-dealership⁠⁠

3. CDK Global – Managing inventory doesn’t have to be a grind. Backed by over 50 years of CDK know-how and powered by next-gen AI tools, you’ll price with confidence, merchandise like a pro, and move cars off the lot faster — all while boosting your bottom line. Learn more about the CDK Vehicle Inventory Suite: https://www.cdkglobal.com/cdk-vehicle-inventory-suite

Check out Car Dealership Guy’s stuff:

For dealers:

Industry job board ➤ ⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠

Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠

Fix your dealership’s social media ➤ ⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠

For industry vendors:

Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠

Industry job board ➤ ⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠

Topics:

00:08 What is Jason's role at CDK?